After satisfactory work on our back-up generator, we asked Jeremy for a bid on some outdoor wiring…read morework. We chose not to engage Ideal Electric and in deed we haven't had the work done. None the less, Jeremy emailed me a bill for the job as work completed. I reminded him by email that he wasn't engaged for the work and, of course, did not do the work. Not sure if its incoherence or dishonesty and would have left it at that, but just received the same bill in the mail. JEREMY, if you really think you did the "Pond in Ground Power" work, give me a call. If your memory returns to reality, cease and desist with the fraudulent bills.

This is the third time Ideal Electric performed work at my West Bend home, and they continue to be…read morevery professional, efficient, and right priced. This time Electrician Julian was early for the appointment, and treated me and my home with respect. He is well-spoken, explains options clearly, and if any problems arise, he is very good at suggesting and implementing solutions. I highly recommend Ideal Electric for any of your electrical needs.

Kstett Electric was prompt in responding and very professional! He was able to accommodate to my…read moreschedule and get the job done the same day. Great job done, I highly recommend and will definitely be using his services again.

From the owner: KSTETT Electric provides expert electrical services for homes, businesses, and industrial sites. We…read moreoffer installations, repairs, upgrades, and 24/7 emergency service. Services: Residential: Wiring, lighting, panel upgrades, and repairs. Commercial: Office wiring, lighting, and maintenance. Industrial: Machine wiring and system maintenance. Emergency: Fast repairs anytime. Inspections: Safety and efficiency checks. Why Choose Us? Experienced: Skilled electricians. Affordable: Fair pricing. Reliable: On-time service. Customer-Focused: Quality work, guaranteed. Generac certified technician

Very nice fella. He reviewed with me what he found during my Heater tune up and was able to make…read moresuggestions and repairs on the spot per my request.

I called Mr. Holland's about a Generac generator indicator light showing maintenance was needed on…read moremy home generator. They sold me on their maintenance plan, and when the tech arrived he diagnosed that the gas line and gas distributor had been installed improperly and that the line would need to be rebuilt. I agreed to their estimate and they sent another technician out to rebuild the line and replace the distributor. He was still not able to get the generator started, at which point he called me to collect payment. I let him know that I wanted to speak with someone about this before paying the invoice as I felt the job hadn't been completed. I was then contacted by the service manager. He told me that they had a signed estimate and the work on the estimate had been completed. I didn't disagree with him, but felt that another service appointment was a bit unreasonable as they'd been there twice already, once to do a regular service (which couldn't be completed as the gas line issue was diagnosed) and once to rebuild the line/replace distributor (which I was told was the issue). Instead of understanding the situation or trying to rectify it, I was told by the manager that the service/work had been completed, let us know if you want us to fix it at a later date, pay the invoice. I was offered a free 1-hour appointment to continue to diagnose the problem, but ultimately turned it down as I lacked any confidence in the company at this point. I reached out to them multiple times over the coming weeks, dealing with their customer service person (Danielle, who was actually very understanding and, in my opinion, their most competent employee), hoping to be called back by a manager. No one ever reached out, and after another week of waiting (3+ weeks after the service at this point) I caved and paid the invoice and decided to share my experience. They did, however refund me for the original maintenance plan charge as the maintenance couldn't be completed/tested on the first appointment as the tech wasn't able to start the generator. The best part of the story is this: I was able to contact another service company who came out and simply bled the gas line and had the generator running in less than 10 minutes. It's since had no issue (3+ weeks). For reference, here's a 1 minute video on how to bleed a gas line: https://www.youtube.com/shorts/eRkxaONoA58 If your generator has an issue, find another service company.