Ryan Baewer and apprentice Wilson were professional: On time, on task, fully able to explain all…read morecircumstances, and I will hire them again. Thanks Baes Electric

Dates of service: August 27, 2025…read more I had been struggling to find an electrician that was available and that wouldn't give me an estimate without a trip charge to swap out a ceiling fan that died (looking at you Current Electric...) and came across this interestingly named outfit, Bae's Electric. They responded to my request through Yelp quickly and we scheduled something at a set price ($175) for a few days out, between 8 and 930 am. Ryan asked me to text him the address, which I did, to the number that I had received a text message via Yelp. Fast-forward to the date of service and Ryan called me, very confused, asking if I was the person that wanted a ceiling fan installed. He seemed to have no information about me other than my phone number and the job, but I confirmed this and texted him my address to a different number and he again confirmed the time period. At 953, nearly a half hour after the window, I texted Ryan at the other number, asking if someone was coming. 20 minutes after that, Les arrived. At 11 am, Ryan texted me to ask "Did he make it out there." I confirmed that Les was here. I want to say that Les was very nice, but this is where things really went downhill. He struggled to find the right breaker for the bedroom where the fan was to be replaced and ultimately had most of the house turned off while he worked. In his defense, the panel is older and not well-labeled. Had he been on time, I could have helped him test which one was the correct one, but given his tardiness, I had meetings to dial into for you. Thankfully I had a hotspot I could use while I worked without internet. After my meeting, I stopped down to check on Les, standing on my bed, with his shoes still on. To a certain extent, I get it, the bed is large for the room, but that seemed like a poor choice to make, in my opinion. He said he was good and I told him that I was free of meetings for a while if he needed anything from me. Two hours later he came to see me, sweaty and defeated. He said he could not figure out how to install the fan (an Atomi ceiling fan from Costco, one that our neighbors behind us had installed in 90 minutes from another company) and that Ryan would be calling me. Les left the ceiling fan box on my bed, parts and garbage from the box spread out across my dresser, parts on the floor, and the old ceiling fan in the middle of the dining room. After he left, I noticed that he also left a stain on our driveway. Ryan called later and apologized for the issue but said he wasn't sure when he could be out. He offered late that evening, but that time didn't work for us so he said unless he had a cancellation, it would be "sometime this weekend." Part of my expected not to hear from him again. Three days later, on Saturday morning, Ryan texts me to confirm him coming at 11 a.m. I told him that he hadn't provided a time but 11 was fine. He then asked to change it to Sunday between 10 and 11. I told him that I could just find someone else to do this work and he responded that "today was fine, it sounded like you had something going on." At this point it felt like I was in an SNL skit and I reiterated that this had been a terrible experience and I would find someone else, between the mess and the stain in our driveway. Ryan replied, "That's fine." Update: Ryan came back and did the install at no cost. He also offered us a GFCI outlet with USB ports, but it wasn't something we necessarily needed but we thanked him for the offer. I did appreciate him trying to make the experience better and have revised my review accordingly.

They did excellent work and made free adjustments to improve the railing stability…read more They were very easy to work with. Showed up on time and very professional.

I wish there were 0 stars…read more WARNING: This contractor is a scammer! Aligned on a quote for a complete removal, reframing, and refinishing of patio stairs in May and insisted on 50% down at that time to secure a timeslot on their schedule. After repeated delays, the owner John finally showed up to start the project in August. He proceeded to demo the stairs (as well as damage exterior siding in the process) and then stated that there was water damage that he was not comfortable dealing with and that he would finish the work after a restoration service repaired the OSB. We had a restoration expert replace the boards and when we called John to finish the stairs he committed to a date. The day before he was supposed to show up, he emailed to say that he was no longer available to finish the project. When we asked about a refund for the down payment, he insisted that the time spent demo'ing the stairs consumed the 50% down. The quote was for 12 hours of labor and all he did was remove 3 stairs that were already falling apart. I've heard from another client who said I got off lucky because the work he actually did at their house was shoddy and required repair shortly after. Buyer beware!

Rick and Jason were fast and efficient with replacing my kitchen faucet and bathroom repairs. I'm…read moreglad I have a local plumbing business with years of experience to meet my plumbing needs. I will definitely use them again if needed.

We have used Rick's a few times in the past and I would always recommend Rick's to anyone! This…read moretime they needed to add pipes to add a second sink to our bathroom counter. They removed an old sink, added 2 new sinks, pipes and a faucet. One of their newer employees, Andrew, did the work and he was so polite, knowledgeable and finished the work in record time which made our bill much lower than expected. I love using local businesses for any work we need done so Rick's is the best plumbing choice in the Hartford area!

John and Logan did an excellent job. House looks amazing. G Very happy with the work they did and…read morewould recommend Golden Rule Painting to family and friends. Gary and Margie

Jonathon and his crew did a fantastic and thorough job painting the interior of our house including…read morethe trim work and the kitchen cabinets. It was a breath of fresh air to have such fine knowledgable professionals listening to our desires and completing the job to satisfaction. I would highly recommend Golden Rule Painting. Andre and Kelly