First, they didn't want to come to my house and wanted to give me an estimate over the phone with measurements that they wanted ME to give them. They couldn't even be bothered to come to my house?!
How could they possibly be able to give me a correct estimate without seeing the damage?
They, unhappily, made arrangements to come to my house, that evening at 6 PM to give me the estimate. A little before 6 PM, the driver text my phone to tell me that he was leaving a town 20 minutes away and would see us soon.
He never showed up, never called, never text again. I was home the whole night and never heard a thing.
Called the company the next morning and the secretary told me that the driver told her he "couldn't find my house". My house is one of 4 on my street. I told her I was going to go with another company because of this horrible service and she said "ok". No apology...nothing.
A complete disappointment. read more