I wont be back. All past visits were great. This time the girl that was there to help us was rude…read moreand condescending. We left without buying the $100 we usually spend when there.

Great aquarium and fish store. David is always a great help and all employees are very knowledgeableread more

Had a cat pee smell or it was the Chinese next to it but over all great and had what I was looking…read morefor

The staff including the manager/owner are rude. Great fish supplies absolutely horrible customer…read moreservice.

Todd the owner is extremely knowledgeable about the care of marine organisms, which ones are…read moreappropriate for your situation ( tank size, budget, appropriate fish and invertebrates) so you don't purchase something that can harm other tank inhabitants. No one in the business is as conscientious as Todd. He will not sell anything unless it is appropriate for your tank. You really don't need to go anywhere else, and Todd and his crew will not steer you wrong.

Reef systems has a great selection and knowledgeable staff. If you're looking for reef livestock,…read morehardware, or advice... this is the best place I've found in central Ohio.

The staff is so friendly and knowledgeable... especially Archer! They have the biggest selection of…read morefish and plants. It's amazing.

They have a wider selection of freshwater than the other stores, but fish prices are 4x as much,…read moreand they only guarantee their fish for 48 hours, as opposed to two weeks like most stores. Their equipment prices are considerably higher than what you can find online. But it is dedicated solely to fish and has an atmosphere like the old independent fish stores of years past, so kind of fun to shop in. I just don't buy from them unless it's something I haven't seen at the big box stores since they're so much more expensive.

Every time to go to this petland I'm not allowed to see the dog I want to see. I go to look at dogs…read morethat I would want to buy. No to play with the ones I don't want

When I was trying to return a dog coat for my dog (with a receipt) because it was to big, they…read morewould not credit my purchase or give me in store credit. It was over 30 days but still no store credit. I was going to spend that money right back in their store. After making many purchases at this chain, I will never spend another dollar there. The manager was very rude and in professional as well.

I only rated one star, because I could not rate less. This guy deserves-10 stars. I had put over…read more$5,000 in to my tank and paid Matt to setup my tank and do water changes every two weeks. The first month was ok by month 6 Matt did a water change and introduced ick into my tank and killed all my fish but one and then tried to sell me more instead of replacing them. I read online that as long as you take all the fish out of your tank for 6 weeks ick will die out of your tank. I didn't need Matt for that six week period, I took my water weekly to Rivers to Reefs to get it tested and they even showehow to test my self,and my water conditions were perfect. My coral was thriving beautiful. I was a loyal customer to Matt and it was about time for a water change and I called Matt he came to my house looking high and changed my water and left everything dead. When I called him about it he said he could have been that my nitrates were to high, but when I told him I had the water tested just days before and the water conditions were perfect he said he may have put in fresh water but he was not going to replace any coral or any fish and if I want to get my money back I should I have my lawyer call him. I'm in the process of taking him to court now but the guy is a real loser, buying fish or coral from him or having him do you water changes is VERY HIGH RISK Updated this review in response to the scum bag store owner he never tried to mend the relationship, a law suit would never be involved if he just replaced everything he killed in my tank. DO NOT MAKE THE MISTAKE of doing business with Matt if you value your aquarium, I think he will kill everything in your tank, my tank was maintained by Matt and the picture you see is his REAL WORK. For aquariums Matt is dangerous!! VERY HIGH RISK Proceed with caution!!!!

Bought a $100 anemone on Thursday late afternoon, went back on Friday and saw they were having a…read more30% off sale Friday and Saturday. Asked if I could have a credit since I did not know they were having a sale. The owner refused to give me a credit saying "we don't know when we are going to have a sale until the day of" the worst customer service and I will NEVER by another product there. I recommend Coral Farms of New Albany and Rivers to Reefs in Gahanna as excellent alternatives. Guy may know his corals but he doesn't understand customer service!!!

Have known Todd at Ohio Koi for many years. Koi and goldfish are always in prime shape. Hardware…read morefor my koi pond has always been top notch. Ohio Koi has the highest quality and rarest goldfish for ponds and aquariums in the state of Ohio including Tamasaba Bristol Shubunkins, Ranchu, Fantails and Comets. In August of 2023 Ohio Koi with host a outdoor goldfish show that promises to be an outstanding event. In the fall the mud pond koi harvest is another great event. The facility is beautiful and worth the drive to Sunbury.

From the owner: We offer Pond Equipment, Aquatic Plants, Japanese and Domestic Koi, Speciality Goldfish and Pond…read moreServicing.

Because I got 2 fish from there and brought them home and they didn't tell me till after I got the…read morefish that the marks on it are pneumonia burns and I put them in fresh water and they were dead by the end of the night and before when I was looking at the gold fish so many of them were dead or about to die!!

On par with every other pet store around, I find these places slightly pricey, they do offer…read moresupport groups, training, shot clinics and much more. I have not participated in any of these classes, but I do think that it is useful for pet owners to have to option for these services. The store is always clean and the staff is always friendly and ready to help.

Fish tank cleaning company that doesn't travel. So the offer literally makes no sense. And the…read morecompany doesn't even have a website but has a link like they do.

I valued Kyle's creative energy, and and I think that shows in his design of this aquarium. For…read moreonce, I'm not looking at an aquarium wishing it could look better. It does look good and I find it calming to just watch.

I was so pleased with great prices and sale items on the Hill's products. The service I received…read moreat the store today was excellent and I really appreciate that.

My experience was absolutely amazing! My Husky turned out amazing and beautiful. I'm always a…read morelittle nervous with grooming and the two grooming lady's were very nice and made me feel comfortable with leaving her there .