I have been going to Joyce's for about three years now. I have very curly (I'm 1/2 PuertoRican) dirty blonde (that's the Portuguese side) hair that I like to have lightened. Gina is my stylist at the salon and she does a perfect job every time and is very cautious with what she uses on my hair. The salon does favor some of the more natural hair products or at least products that have organic ingredients although they still have some of the more popular products as well. I usually have Gina trim long layers, do a full foil, and a hair mask which makes my hair feel baby soft. I have some horror stories from other salons, one in particular which is located on Eastern Avenue in Malden. One of the stylists swore my natural hair color was black (I take after my father's side of the family and none of us have black hair we are all CLEARLY dark blondes) needless to say I did not have her touch my hair. The stylist/owner actually proceeded to dye my then golden blonde hair brown (I had wanted it toned down to match my natural color not be a completely different color! WTF!) and then told me not to wash it for five days...this never happened and NEVER WILL happen at Joyce's. The prices are also reasonable, I pay anywhere from $120-150 excluding tip and that depends on if I get any little extras like the hair mask or a blowdry. When the woman in Malden butchered my hair I had started going to James Joseph Studio which was good but I was dropping nearly $350 per appointment and Gina does just as good a job if not better (I prefer her highlights vs. my old stylist) and is much more affordable. I definitely recommend Joyce's. All of the women there are down to earth and really listen to your needs. Great customer service and they really care about their clients. read more