I strongly suggest you not to use this cleaner find an professional and reliable place to take your…read moreclothes. My brother went to pickup his clothes yesterday and they lost 2 of his garments. He paid when dropped off and they had the nerve not to refund the money paid or proposed to pay the items lost. Called the owner of the franchise and he was very rude and wouldn't even talk about the matter. Tried calling him several times and the calls went unanswered. We will be taken the nessary steps to get this resolved. My brother is a veteran and senior. I had him send me over the attached receipt and note. Mr Greg Snowden I hope we can get this resolved I know he lefted his information with your staff and on your phone. Please resolved ASAP. How can your establishment lose customers clothed and you don't give an apology nor offer to paid for their lost

Value, yes Service, no…read moreIf they would just post their actual hours this would be a great business

Grand opening I believe it's under new management all new machines new flooring got in on the grand…read moreopening. You spend one dollar you get two dollars put on your card for laundry services.

I don't like leaving bad reviews for small businesses, especially since I've been a customer for…read morethe past three years. But the last three months have been terrible. I've gotten my towels back still dirty and had to bring them back. Another time, I paid cash because the attendant said the machine wasn't working, then the next morning I was accused of lying about paying the night before. Today I picked up my towels folded but still wet. If they're folded, I'm obviously going to assume they're dry. Yes, I should've checked, but this shouldn't happen in the first place. After years of doing business here, this shows a lack of care and attention to customers. I'll be taking my business elsewhere.

Been going here for some time now but for some reason never Yelped the place. Finding a good Dry…read moreCleaners is a bit more challenging than expected especially when your picky about your clothing articles and more especially when the pieces aren't cheap. I stopped in a few times with easy to clean items and decided the consistency of cleaning was perfect enough to trust them with articles that I could never replace. The turn around time for pick-up is around 2days and only takes you around 10min in and out.

This place is the worst. Brought in 5 shirts to have small patches applied. 3 of the five came back…read moreruined. Did not want to give me my money back. Fat, nerd dude behind the counter threatened me. Had to call police. They gave me a full refund cuz they didn't want fat, nerd dude to go to jail. Unreal behavior. Steer clear. This place is ghetto AF.

My husband looses stuff - stuff like coat buttons. Thankfully, designers understand that there are…read morepeople like him and add extra buttons for convenience. I'm no seamstress, so when my husband lost almost ALL buttons on his coat, we took it here for mending. They did a great job and it wasn't too expensive either. I'll be back soon to get a few of my coats cleaned for winter along with my daughters favorite skirt that has a giant rip - I'll be sure to report back on the quality of these services.

Me & my girl got some clothes drycleaned there but they didnt come out too good, (stains still…read moreshowed) so we went back there to show them. I never seen such rude customer service. Idk how we kept our cools b/c the old blonde lady there has a awful attitude. She got enraged like the Hulk when we tried to express our dissatisfaction with the service. She finally caved in and said she'll redo them "free of charge." Well fam, if you did them correctly the first time, we wouldnt be here. So we go back to pick up our clothes days later, and the same lady was there. She basically threw the clothes at me, which were returned to us completely wrinkled & dirty. I know she did this to spite us. NEVER GOING BACK

Great work... Alterations turnaround time exceeded my expectations. Thanks for always providing…read morestellar service.

I have been using Joy Cleaners for well over 15 years. The team is kind, courteous and…read moreprofessional. They provide great service and take good care of their customers.

Took my warm winter coat to be cleaned 1-17-14. After around 8 trips to pick it up, they have been…read moreunable to locate my coat. They keep giving me the run-a-round. Two of these trips were to file a claim for loss of my coat, Twice, they have been unable to date to provide a form to file for loss. They have also been unable to provide the name of their insurance provider when I requested it to write them to make a claim.BEWARE of taking anything you care about to this cleaners! As of today, Feb. 19th, 2014, I am still trying to get my coat back. It has been one month and 2 days.Eek! Methinks not.

My go to cleaners. Nice people and do excellent work on both my dry cleaning and alterations. They…read morehave expedited both when I've requested without blinking! Thank you and love love love!!!

My clothes are always professional dry cleaned and prepared when promised. I left my credit card…read morein my suit pocket. When I returned the next day, it was put in a bag and stapled to my belongings! They are always friendly, and call me by my name. Today was my 40th birthday and he did a dance for me!!!! I go out of my way to go this cleaners!

Bit of a trek (twice -- drop off, then pickup), from Merrilleville, but well worth it. Clean,…read morelarge facility, with friendly, efficient service. A delight to have found it!

OMG! Where do I begin. I walked in the place in aw! Everything about this laundromat is clean. I…read morelove that you can register for a card in the event you may lose it and when your clothes are done you will receive a text. Crazy how technology is. I highly recommend! Don't walk run to fresh laundromat.... A1 customer service as well. I informed the attendant it was my first time and he assisted me with the lay of the land and even checked on me

I went to pick up my son's suit $45.00 for one suit and one cotton button up men's shirt don't take…read moreyour clothes to this cleaners unless you want to get taken to the cleaners. They charged double than other cleaners. I called to question the price the owner hung up on me. I wouldn't recommend using this establishment!

every single piece of clothing i've sent here to be dry cleaned got returned back to me destroyed…read more i don't know what the h*ll she does but clearly she does not care at all about other people's property & disgracefully rushes thru the process. a two piece skirt & top i wore ONCE because it's special & delicate was returned to me falling apart. i also had her do a sewing repair on a different shirt & the very first time i wore it after she repaired it it ripped in the same spot. when i came back a few months later with the receipt she was denying she did the work & that it wasn't her receipt! yes it is it's the same pink receipt you hand out. this place is awful & expensive for no reason. i WILL NEVER return here.