I have used Value cleaners for quite some time. They have always done an excellent job. Recently…read moreI took in an expensive dress to be cleaned. I had it cleaned there once before with no issues, it came back great. This time however, the dress was completely ruined. Needless to say I was very upset, as well as the girl at the counter who said she would notify the owner of the situation immediately. The owner, Vernetta Jones called me back right away. She was apologetic, and it was obvious she felt terrible about what had happened. She took full responsibility for the mistake and offered a reimbursement for the dress without hesitation. It was a 200.00 dress. She turned it in as a claim, and the amount offered for reimbursement was less than the cost of the dress, due to the fact her insurance company figures in depreciation. Vernetta instead wrote me a personal check for the full amount of the dress. This is why I am giving Value Cleaners a five star rating. Although it is very upsetting when something important to you gets ruined, everyone makes mistakes. What matters is how the business owner handles the situation when these things happen. In this day in age there are few businesses to actually stand behind their services, and care about customer satisfaction. You really don't know how good a business is until a mistake does occur. I choose to support businesses whose owners are honest and have the integrity to rectify a situation that puts the customer first. I will continue to use Value Cleaners, and highly recommend them because Vernetta Jones is one of those people.

Dropped off a pair of pants 8/18/17. They demand prepayment, so I paid in full. They were promised…read moreback by 8/21/17. Went to get them once a week for the next 4 weeks & every excuse was given to me......"my driver forgot them, it's a holiday week, we just don't know where they are, what to you expect us to do?" Each time I went in to pick up the pants, the place was empty. I would have to yell or make lots of noise through the place so that the employee "zoraida" the female employee (glasses & multicolored long hair) Could come in off the back stoop where she smokes. The place is dirty, moldy looking and smells like smoke. The owner Vernetta Jones ignored my calls for assistance regarding the matter until I mentioned the pd & BBB in my message. She finally admitted that she lost the pants & said she would write a refund check. Promised the check would " be there this morning". Went to pick up check this morning and "zoraida" said she had no idea what I was talking about. She called the owner, Vernetta Jones, who then began to yell & scream profanity at the employeee, (I could hear her through the phone). The owner then hung up on zoraida(employee). At that point the employee stated that there was nothing she could do and stated that she had a lot of things to do and for me to leave! Don't go! Save yourself the time, money and trouble.

these guys are great! they hemmed my karate uniform flawlessly and they always do my nice dress…read moreshirts..and the guy and his wife always recognize me and remember me no matter how long its been since i came in last...these guys are great!!!

I had brought in a Halloween costume and a red petticoat to get dry cleaned. I had told the lady…read moreabout two pen marks on the front part of the costume when I brought it into the shop. I went to go pick up my items today and the same two pen marks are still on the costume. The marks are from a normal Bic, ball point pen, less than an inch long each. I asked the lady about it, it was the same lady when I brought in the clothes, she had told me that they must have washed it and couldn't get it out. Now, if I'm not mistake, I took my articles of clothing into them to get washed because they are dry cleaners, that's what they are suppose to specialize in doing. When I look inside the costume, which is black, you can see my white deodorant marks in the armpits of my costume. I asked if they could try again to get the light marks out and the lady ignored me and didn't care what so ever. I will definitely not be returning to Highland Cleaners.

Great work... Alterations turnaround time exceeded my expectations. Thanks for always providing…read morestellar service.

I have been using Joy Cleaners for well over 15 years. The team is kind, courteous and…read moreprofessional. They provide great service and take good care of their customers.

This is the only place I take my suits they do an imaculate job at a reasonable price…read more Hours Monday - Friday 7:00a.m. - 7:00p.m.

A great place to get your clothes dry clean. I've been coming here for over 7 years and I haven't…read morehad an issue. The owner is super friendly. Please support your local business.

open 24 hours. cameras everywhere and kept super clean great I can drop in anytime to take care of…read moremy laundry

Never had an issue with this dry cleaner, and our family has been using them for years. They are…read moreconsistent, reliable, and provide rather quick service.