I have used Value cleaners for quite some time. They have always done an excellent job. Recently…read moreI took in an expensive dress to be cleaned. I had it cleaned there once before with no issues, it came back great. This time however, the dress was completely ruined. Needless to say I was very upset, as well as the girl at the counter who said she would notify the owner of the situation immediately. The owner, Vernetta Jones called me back right away. She was apologetic, and it was obvious she felt terrible about what had happened. She took full responsibility for the mistake and offered a reimbursement for the dress without hesitation. It was a 200.00 dress. She turned it in as a claim, and the amount offered for reimbursement was less than the cost of the dress, due to the fact her insurance company figures in depreciation. Vernetta instead wrote me a personal check for the full amount of the dress. This is why I am giving Value Cleaners a five star rating. Although it is very upsetting when something important to you gets ruined, everyone makes mistakes. What matters is how the business owner handles the situation when these things happen. In this day in age there are few businesses to actually stand behind their services, and care about customer satisfaction. You really don't know how good a business is until a mistake does occur. I choose to support businesses whose owners are honest and have the integrity to rectify a situation that puts the customer first. I will continue to use Value Cleaners, and highly recommend them because Vernetta Jones is one of those people.

Dropped off a pair of pants 8/18/17. They demand prepayment, so I paid in full. They were promised…read moreback by 8/21/17. Went to get them once a week for the next 4 weeks & every excuse was given to me......"my driver forgot them, it's a holiday week, we just don't know where they are, what to you expect us to do?" Each time I went in to pick up the pants, the place was empty. I would have to yell or make lots of noise through the place so that the employee "zoraida" the female employee (glasses & multicolored long hair) Could come in off the back stoop where she smokes. The place is dirty, moldy looking and smells like smoke. The owner Vernetta Jones ignored my calls for assistance regarding the matter until I mentioned the pd & BBB in my message. She finally admitted that she lost the pants & said she would write a refund check. Promised the check would " be there this morning". Went to pick up check this morning and "zoraida" said she had no idea what I was talking about. She called the owner, Vernetta Jones, who then began to yell & scream profanity at the employeee, (I could hear her through the phone). The owner then hung up on zoraida(employee). At that point the employee stated that there was nothing she could do and stated that she had a lot of things to do and for me to leave! Don't go! Save yourself the time, money and trouble.

Great work... Alterations turnaround time exceeded my expectations. Thanks for always providing…read morestellar service.

I have been using Joy Cleaners for well over 15 years. The team is kind, courteous and…read moreprofessional. They provide great service and take good care of their customers.

open 24 hours. cameras everywhere and kept super clean great I can drop in anytime to take care of…read moremy laundry

Never had an issue with this dry cleaner, and our family has been using them for years. They are…read moreconsistent, reliable, and provide rather quick service.

Been going here for some time now but for some reason never Yelped the place. Finding a good Dry…read moreCleaners is a bit more challenging than expected especially when your picky about your clothing articles and more especially when the pieces aren't cheap. I stopped in a few times with easy to clean items and decided the consistency of cleaning was perfect enough to trust them with articles that I could never replace. The turn around time for pick-up is around 2days and only takes you around 10min in and out.

This place is the worst. Brought in 5 shirts to have small patches applied. 3 of the five came back…read moreruined. Did not want to give me my money back. Fat, nerd dude behind the counter threatened me. Had to call police. They gave me a full refund cuz they didn't want fat, nerd dude to go to jail. Unreal behavior. Steer clear. This place is ghetto AF.

This is the only place I take my suits they do an imaculate job at a reasonable price…read more Hours Monday - Friday 7:00a.m. - 7:00p.m.

A great place to get your clothes dry clean. I've been coming here for over 7 years and I haven't…read morehad an issue. The owner is super friendly. Please support your local business.

I strongly suggest you not to use this cleaner find an professional and reliable place to take your…read moreclothes. My brother went to pickup his clothes yesterday and they lost 2 of his garments. He paid when dropped off and they had the nerve not to refund the money paid or proposed to pay the items lost. Called the owner of the franchise and he was very rude and wouldn't even talk about the matter. Tried calling him several times and the calls went unanswered. We will be taken the nessary steps to get this resolved. My brother is a veteran and senior. I had him send me over the attached receipt and note. Mr Greg Snowden I hope we can get this resolved I know he lefted his information with your staff and on your phone. Please resolved ASAP. How can your establishment lose customers clothed and you don't give an apology nor offer to paid for their lost

Value, yes Service, no…read moreIf they would just post their actual hours this would be a great business

Facilities are clean and affordable…read more I needed to wash all of our bedding and towels. The industrial washers and dryers all worked wonderfully to wash and dry all the clothes. I also loved being able to use them for my normal clothes it saved me a bit of money vs breaking them up into smaller loads. Facility is very clean and appears to be recently remodeled. Coin machine worked great. They even had a basket that I could roll out to the car to bring my things in and out. Tip: Come with cash because they aren't able to give cash back and the atm next door has a fee.

My issue with this place is that I was in the middle of folding my clothes with an infant and a 4…read moreyear old who suddenly needed to use the bathroom. I asked the employee if he could use their bathroom and she said no that there was a place called Luke's down the road that we could go to. So I'm expected to leave all of my belongings out on the tables, load up both of my children and go search for some place called Luke's because this laundry mat can not let a 4 year old child use the restroom there. I will NEVER be back here and I will make sure my friends and family are all aware of how this place treats customers especially CHILDREN who aren't as in control of their bladders as an adult. Ridiculous, y'all should be ashamed of yourselves. I don't see a website for the store next door to the laundry but we were paying customers and when we asked to use their restroom the idiot behind the counter had the audacity to suggest my 4 year old go outside in 50 degree windy weather and pee outside. I'm sure they don't go outside and pee and I'm sure the laundry employees don't leave and go to Luke's to pee. I'm disgusted with the pathetic, piece of garbage employees & the businesses who looked at my 4 year old and denied him a restroom. Unacceptable, you should all be embarrassed and ashamed of yourselves.