Terrible store. Mom was trying to get sneakers and in a size 9.5 the guy told her they didn't have…read moreANY in her size. When she found one on the display the guy told her it is against company policy to try on a display shoe. She asked where the other one was since shoes come in pairs. The reply was, "we only get one shoe for the displays." I much prefer Finish Line anyways. This place was a complete joke of an experience.

This store management is unprofessional and customer service is as good as garbage. Bought a pair…read moreof shoes for my pops for Christmas. They were .5 size off and when he took them to exchange them they insisted they needed a "paper receipt "! What the devil what year are we living in? Scan the shoe box code I'm sure it's in your system. They then tried to give my pops a $30 gift card in exchange for the shoes I spent $100 on. SCAM ARTIST. DO NOT SHOP HERE!!!!!!! If I could rate 0 stars I would

Cashier was very helpful and took me to the rack that had what I came in for…read more The selection for what I wanted was still available. The item was also on sale, and the price was reasonable .

Easiest returns ever. Good online shopping experience. Kind and helpful staff. Children, men, women…read moreand Starbucks in Salem, NH!

This store has shoes for everyone! They are located near Nike and McDonald's at the Kittery Premium…read moreOutlets. Nice, clean store, attentive staff, great selection, great prices and good sales. You can't beat it!

The staff at this store are very knowledgeable and very helpful. They took the time to make sure I…read morehad the right footwear for what I needed.

A women's shoe store. They have some flat shoes but as you'd expect from the name, most have…read moreheels. There are tons of silver and gold shoes so if that's what you'll like, don't miss Stiletto. It's the kind of store that I'll never understand. 3 stars because I don't hold that against them but there's nothing inside that I can see any point to.

Stiletto has the finest brands of shoes, sandals and boots that last for several seasons. Worth the…read moreprice! Owner, Marlene is very considerate and helpful. Best shoe store in town!

This store sells very long lasting shoes that are completely worth the price tag. The shop has old…read moreworld charm, with overstuffed arm chairs, and a beautiful wooden bench on which to sit and get feet measured. I have purchased at least three pairs of shoes that are sold here. I have no qualms about the quality of the products. The clearance rack near the front is a nice touch. In reading other reviews I have noticed a trend that spans a decade: questionable customer service. If I worked in a relatively small store in which ventilation turnover is minimal, I would wear a mask. I would not, however repeatedly inform customers that I felt at risk because it is a small store and you really don't know about the vaccination rate of customers. Every store I entered today faced the exact customer service health related quandary. In no other store did an employee tell me the ages and number of people at risk of COVID with whom they came into direct contact with on a regular basis. I have compassion for the stress of working in a customer contact job during a pandemic. All retail workers deserve hazard pay, but that conversation should be between employees and their bosses.

I went into this store twice last week within days. The…read morefirst day neither of the sales associates made themselves available to me as I waited for them to wrap up a personal conversation at the register so I left. The second time (because i really wanted this specific brand) I went into the store the sales associate who "helped" me couldn't get the size of my shoes right- however i know my shoe size and she kept telling me I was wrong. Not to mention the pricing on the shoes is significantly increased from online sales/even the kittery trading post up the road. Do yourself a favor and don't go into this unhelpful useless shop in downtown portsmouth. just go to the kittery trading post, save yourself some cash and receive way service from better sales associates.

My wife has been shopping at the Loft for many years. I don't know when we started coming to the…read moreone in the Fox Run Mall but it's been at least 6 or 8 years. My wife says "I like the style of clothes and I like how helpful they are." "The clothes are a nice combination of classic and stylish without being too trendy." "Timeless and ageless." I like the fact that when I go by myself to buy a gift that the clerks are friendly and helpful, willing to make suggestions but also willing to listen when I say something isn't my wife's style. A good place to shop!

Caroline ( customer representative for Runners Alley) was just so impressive as she gave us a…read moreseamless fitting for my husband new Saucony sneakers. No rush, just honest opinion based upon their computerized evaluation and just great attentiveness. You get five stars from us Carolinei will be back next weekend to get my new Hokas. B. Lodge

Absolutely wonderful service. I came in because my current sneakers were giving me blisters and the…read morekind woman who work there assisted me for an hour and a half trying on different shoes until I found the right one. She was patient, knowledgeable, and beyond helpful. I bought ultras, which have been great. I recommend them for those with wide feet. She also assured me that I had not liked them, they have a return policy. They also honored a military discount. Good prices and a great store. I will be back when I need to purchase again.

Is there such a thing as having too much gear? Perhaps, only if you're carrying it all at the same…read moretime for a limited trip. Is there such a thing as too much firepower? Perhaps, only if you're seeking the smallest game on a very short trip. Is there really such a thing ever as having TOO much? Perhaps, there is no such a thing if you're a "responsible" prepper or an avid enthusiast seeking to advance yourself to handle just about ANY situation thrown your way - including the apocalypse. I definitely do not believe there is such a thing as having too much. And I can bet on it that most of the people here today at Kittery Trading Post feel the same way. Yes, the prices are mostly MSRP and sometimes higher. Yes, you can most likely (99% of the time) get a better deal elsewhere (especially online). But where can you actually have the opportunity to TOUCH everything or be likely seduced to WANT more because you weren't aware that such an item even existed? Here, at KTP, that is exactly what happens. You think you have a particular item in mind? How about being thrown more options that most other stores even dream of carrying? Thought you liked something online? How about holding that item in person and deciding if it is the right fit for just a fraction more of the price (and avoid the need to make returns for the most part?) How about being swayed into another product because you "apparently" didn't research it enough to realize there are even BETTER options that fit your exact needs (or because it's more expensive and you can justify it in person, lol)? Kittery Trading Post is definitely one of my ultimate retail spots as an outdoor enthusiast and an avid prepper (for whatever possible events will ever unfold in my fantasies). And every time I'm here, I always leave with at least one new toy for the personal arsenal. Definitely love this place even if it's not exactly the best bang for the buck.

This is like REI on steroids…read more Tons and tons of outdoor gear. An outdoor enthusiast's mecca or dream. Free parking lot and they have a tent set up outside with their sale items. They usually have events every weekend as well to drive visitors to their store so it's pretty busy all thr time. If you're one of those people that likes to explore recreational clothing, shoes, and equipment in person, this is the place to go.

I stopped into this boutique during an evening stroll and unfortunately had a really uncomfortable…read moreexperience. I had my baby with me in a carrier, and from the moment I walked in, I felt like I was being closely watched. While I was in the dressing room trying on clothes, I was talking softly to my baby to comfort her. The employee stood right outside the dressing room and was giggling at what I was saying, which made it very clear she was listening and hovering nearby. Instead of feeling like a customer, I felt like I was being monitored, as if there was concern I might steal something. And then as I came out of the fitting room and let her know I didn't find anything and thanked her, she went straight into the room, I have no doubt to make sure I didn't steal anything. As a mom just trying to shop with her baby, this felt really discouraging and unwelcoming. I left feeling uncomfortable and out of place. I hope the boutique can work on creating a more inclusive and respectful environment for all customers.

A friend and I went into Pretty Little Things today 3/11/23 around 1:30pm and were met with a rude…read moreemployee that rushed us out of the store. When trying things on she urged us to be careful with the dresses as if saying they wouldn't fit and then allowed absolutely no kind customer service to shine through in our interaction. While we could hear her interactions with other customers as sub par customer service, we were disappointed by how she acted towards us considering we are frequent customers. This was a very unfriendly experience and environment and I hope nobody else has an interaction like that!

I had been looking for a nice travel backpack, ( it was time to unload my kid's backpack from…read moreMiddleschool that I was using!). Found the perfect, nice looking and age appropiate one here at the store. The sales on bags, shoes hats and scarfs were great. A shout-out to Liam for going above and beyond with his customer service!

First Cole Haan outlet store that I have seen very nicely set up with plenty of shoes and…read moreaccessories to choose from they very nice sales on shoes