So, I've been trying to contact the Rep who's handling all graduation Cap & Gowns...etc. My daughter only takes 3 classes at her High School and leaves by 11:00 in the morning. Apparently, the Rep came at lunch.
Considering, I work there was no way I could get back to the school to make any purchases. I contacted the school to see if the Rep was still there and was told, no. I was then given a number and email address for Ken who is the Jostens Representative for my daughter's school.
I had a few questions before i placed my order and Ken would either no reply back to my email or if he did, it was generic reply that had absolutely nothing to do with the questions I've asked.
Not only do I need to order Cap & Gown, but my daughter wants a letterman jacket and a few extra items that, I planned on getting everything my daughter wanted. I still have yet for Ken to still answer my questions without robotic idiotic responses.
Therefore, I will only be ordering my daughter's Cap & Gown from this less than professional business and I'll have everything made from a more professional and reputable company. I wish I didn't have to order anything from Jostens, PERIOD!
I've even contacted the call center and they are of our help since it's on Ken to help the customers. If I can rate -10 I would. I don't know why school's pick the most unprofessional businesses to give business to.
Instead of spending hundreds of $$$ here all they will be getting is $82.00 for the Cap & Gown. I'd definitely wouldn't recommend buying any class rings from them either from personal experience.
Ken, if you're reading this. Be more professional and respond to messages and call when it comes to business responding with things that don't answer my questions, please do better otherwise, you're in the wrong occupation and be lazy isn't acceptable. read more