If I could give zero stars I would. This facility should be closed. We completed all of the…read moretwenty pages of paperwork, were guaranteed a bed for our daughter, who is in crisis, and they gave away the bed to a walk-in!!! Now we're scrambling to find help for our daughter. The admin staff showed zero empathy, zero accountability, and left us in the cold! Authorities should investigate for closure.

As a counselor that has worked at an impatient facility for adults and teens back east, Sonora…read moreBehavioral Health often markets their facilities to school counselors & the like. Both having visited a friend there and young adults sharing their experiences, I felt it necessary to make a statement that I too, give it a NEGATIVE REVIEW. Disappointed to hear from many that what takes place in reality in this facility is not how it is marketed. No direct counseling available or offered. No therapy tailored for individual or group needs of patients. GROUP was once daily and it was for all patients currently residing there. Group content was not tailored to the needs of the patient. What about goals for treatment? I was told that wasn't addressed. But how would the psychiatrist know when the person was ready for discharge? Patients felt that there was a common timeframe that people were there- approx 7 to 10 days. (WOW, I thought !) All stated that staff did not know anything about the patients, including why they are there. It is common to feel like cattle. No staff on shift, that patients interacted with regularly, knew any information about the patients. Often heard was, 'We do not know. If you don't know and it's urgent, we can message the doctor.' It was clear that 'the doctor' (someone that patients never met) had to approve/deny even small matters- i.g. request for a second blanket; &/or pillow. Any dietary change requests had to be approved also. Thus, some couldn't eat much for 2 days or so if they were kosher, vegan, etc. And staff tonight give patients updates from the doctor. Patients hover by the front desk waiting for answers. Waiting for staff to look up & assist them. Patients felt ignored by staff. At the very least, a bother. Staff did not even know when the doctor, psychiatrists, discharge worker, etc. will be to the unit. How do patients heal & feel when stripped of basic human necessities? Down to the food you eat, asking for hand lotion, soap, toothbrush, etc. Seems all small details needs doctor approval. If staff on shift know nothing about patients, what do they do? They direct you, enforce the rules, tell you when it's time to line up for lunch, line up for medications, when showers will be turned on, and the like. ⁉ Wait. What!? I was shocked that patients can only take a shower when the showers are turned on. This happens twice a day. Early AM and before bedtime. For the rest of the time, showers were returned off. Don't even ask former patients about the lack of water flow in the showers. This facility has changed my view on inpatient units. I never will suggest/recommend. Some have trauma after they leave such facility. Heartbreaking.

Alden Carroll has completely changed my life! I started seeing her about 5 years ago, and she made…read moreme feel comfortable immediately. I was intimidated by therapy at first because it's difficult to be emotionally vulnerable with a stranger, but Alden made it so easy to open up and share my issues without feeling uncomfortable or afraid. She uses several different methods to get to the root of your issues, and ultimately to heal them. I HIGHLY recommend her to anyone who's looking for someone to help them in an unbiased, caring way.

Alden has been such an amazing counselor for me over the past few years since moving to Tucson. She…read morehas the kindest soul and has always been such a help during our sessions. I would recommend her to anyone who would want to try counseling and needs someone to talk to. She's professional, kind, and always knows what to say and help in the toughest moments of life.

The absolute worst counseling services I have ever received. Lorel Humburg literally giggled as I…read morewas bawling on our first visit. I reluctantly went back and session two went ok. Session 3 she began to literally call me names, tell me my pain was "over the top" and that my anger in my situation was "reportable". (It's not, no threats or harmful events have occurred). She made excuses for the sick actions of the person who hurt me over and over. To her those actions were understandable but apparently my reactions to them are not. Save yourself and stay far away.

Very knowledgeable therapists. I've been working with Dr. Hayes for years and she's helped me…read morechange my life. I'm blessed to have found her. The office is organized and punctual. I have never waited beyond my scheduled time to be seen. It takes time to get an appointment, which is a good sign when looking for a good doctor, but worth the wait. All other services, including acupuncture and massage are also exceptional. They know what they are doing and will be very hard to ever replace.

Paul has been amazing. We went to 4 session so far, and are ready for more! We were both on the…read moreverge of divorce not even a year into our marriage. Harboring things we didn't think we could get over. Paul made the connections with our personalities, love languages, and trust issues. He was spot on with every evaluation and almost like a tailor he sewed us back together again. Both of us are better at communicating, we don't have vicious fights, and we know we can work through our feelings. We highly recommend Paul!

Paul is an extremely talented, thoughtful and genuine coach (specifically pre-marriage coaching for…read moreus) and has helped us tremendously. Even if you are the happiest couple in the world (like us) there is so much Paul can teach us all. We learned enough in the first session to know his services are well worth it. He'll get you out of your comfort zone, teach you to explore each other's personalities and most importantly learn to listen and love on a whole new level. If you are skeptical about marriage or pre-marriage coaching, take a chance, you'll thank yourselves later!

Just an update to Dr. Dustin Dyer:…read more I no longer have Sciatica pain in my right leg. The pain began to diminish after my final appt. at the clinic. I continue to do 4 stretches a day. If you haven't had a chance to read the diagnosis of my spinal x-ray, it showed no involvement of the sciatic nerve but (grrr) I do have signs of osteoarthritis in my spine. Thank you! Sheldon Osborne

I can only speak for the North La Cholla office in Tucson, Az but tue entire staff was excellent…read more They were all very personable and professional. I went in for my knee replacement and according to the ATI staff as well as my surgeon, I was ahead of schedule. Kim the manager & a PT, as well as Christina and lastly Nigel all were very pleasant to work with. I would definitely use them again. They were so good I brought the entire staff in lunch one day from Eggees.

The in person daytime group leaders truly changed my life. I do believe there needs to be more…read morescreening for night/video sessions but at the end of the day this place did save me and gave me a path to more happiness.

Desert Star Addiction Recovery Center recently celebrated the 10th Anniversary. I highly recommend…read moretheir Recovery Treatment Programs! They make individual treatment for each person - no cookie cutter.

Without disclosing too much here for the sake of my own personal needs, I must say that William…read moreHorne is wonderful. I had issues after the passing of my mother and I saw him on a referral. Months went by and I didn't go back. He mailed me a handwritten letter of concern. That was enough to bring me back. I saw Dr. Horne many times. He turned on me to the greatest book ever, an early book by Wayne Dyer called "Your Erroneous Zones." This book along with Horne's views made him a wonderful person to talk to. He helped me. I think he learned from me. He seemed to really care and our sessions went past their billed times. I have planned to write him a thank you letter as it has been many years since I saw him. Now I think I will.

Meeting Dr. Horne was a blessing! I was in a dark place in my life. He was a wonderful person to…read moretalk too. He improved my outlook on life and helped me heal emotionally. He's easy to talk too and is very compassionate. With his help I was able to overcome my depression. Thanks to Dr. Horne I now look forward to each new day with a different perspective.

This man is the finest counselor I have ever encountered. His approach is warm, and gentle, yet…read moredirectly to the point. I appreciate his faith- based guidance when I am needing it, and his willingness to accommodate my less-than-regular appointment needs. I recommend him to good friends.what a blessing he's been to help me navigate uncharted waters of life's pathway!

After our first appointment, he told me that he could help us. At the third appointment, he…read morescolded the ex narc that was wasting his time by continuing to talk after the hour session was up. Then he told us that we need to find someone else, and that I need to figure out whether I want to stay with the ex or not: which is weird since that was the reason for attending counseling in the first place. Anyway, I do NOT recommend this guy.

DO NOT GO HERE! They literally took my money said there was an issue and did nothing to try to…read morehelp or fix the issue. "They don't allow refunds".... I now see why ..As a business if you take someone's money, the least you can do is try to figure out what you can do to fix the problem. Or at least tell me what I have to do. This is a place that is supposed to be helping people, if you don't have the decency to be a normal human being with just a little bit of respect don't work for places like this.

On Tuesday October 19th, 2021, I went to the business AMI Behavioral Health Services around 2:45…read morePM, for a Revocation Packet to be done so I can get my Driver's Licence back. I paid the amount of $175 and it took about an hour to be done. The counselor at the end told me that the Revocation Packet would be sent to the MVD in Phoenix most likely the next day, Wednesday October 20th, 2021, as it was already 4 PM and they'd be closing soon. Yesterday, Thursday November 18th, 2021, I called the MVD to check the status on my Revocation Packet and was told the usual that nothing was showing on their system. The agent recommended that I call the business that I had it done, so I called AMI Behavioral Health Services and was told that the Revocation Packet was sent on Tuesday November 9th, 2021, exactly 3 weeks AFTER the counseling, which it should have been done much earlier than that. I feel cheated and defrauded because of how long this took. It does NOT take weeks to send a Revocation Packet to the MVD, especially when it's all digital and should have been sent within a week if anything. I feel like they've stolen my money and made me waste time into believing that the matter was taken care of when the counselor promised me how fast they'd deliver the Revocation Packet. This is completely unacceptable, and I should be receiving an apology, at best; and at least refunded half of my money when there was absolutely no reason for them to take 3 weeks to send it.

The treatment there is excellent. I highly recommend them! They are very caring and competent.read more

Very annoyed at my experience. I used the online appointment interface to schedule an in person…read moreintake session to start some therapy. As I am driving to my appointment I get a call and text saying my telehealth appointment is about to begin. I know for a fact I scheduled in-person. When I get there I call my doc to confirm that this was the case. She says she doesn't do any in-person visits even though on the scheduling platform it says both options are available to schedule. No further guidance was given and I was basically told sorry, good luck. I also live across town from the location and had to drive an hour total to my non-existent in-person appointment. Please make it more clear who is accepting in-person clients!