It's great doing business with a responsive insurance agency. Stacy and Annie take good care of us,…read moreand are always prompt on their responses to questions. Hence the five-star agency score!

From the owner: The Stacy Tucker State Farm Insurance Office is here to provide personal service to you and your…read morefamily. We are so thankful to be a part of the Vienna community! We want to assist you with your insurance and financial services goals as you manage the risks of everyday life. We would love to help as we provide multiple lines of insurance: Auto Insurance, Home Insurance, Motorcycle Insurance, Boat Insurance, Camper, Business, Pet, Life and Health. License #: VA-596723, DC-2893307, MD-100059634

Rhea Baker and her staff are wonderful- knowledgeable, professional and responsive. I always…read morereceive first class service from their office!

I highly recommend working with Natalie. She is very helpful whenever I need any assistance with…read moreany policy related questions. She is very thorough, patient, and always goes above and beyond whenever I have spoken with her. Rhea is very lucky to have someone like Natalie working for her. Keep up the great work!

Terrible customer service rude employees. I wouldn't recommend this agency to my worst enemy. I…read morebelieve they are engaged in fraudulent activity and had suspicious charges on my checking account shortly after signing up with them.

When I moved to Virginia 8 years ago, I looked for an agent that would basically continue my…read moreexisting policy through Erie Insurance. That's how I found Patron and Frank. Since then, when I've moved, been involved in accidents or needed advice about insurance, Frank has told me what I needed to know. He's responsive and straightforward and I appreciate it.

I don't know what Lynn's experience was but Griffin-Owens contacts me several times per year. In…read morefact, I hear from them more often than I do many family members! I have been a client for 20 years and they have helped me with claims, bills and even paid my premium once when I was out of town. These people are active in the town and are dedicated to our community.

From the owner: We have been proudly serving personal and business insurance clients since 1981, with locations in…read moreFalls Church, Herndon, Manassas, and Clinton, MD. Our success is built on the philosophy of helping individuals and businesses in the communities where we work and live.

Both Kurt and Vickie Sayce are very professional. I wouldn't trade either one of them for the…read moreworld! They handle claims quickly and effortlessly and update me on changes by e-mail. I always go up to the office except in bad weather and even than I am treated like I'm one of the family. Kurt always keeps me up to snuff on my coverages and where I can save money. They work great together.

We appreciated the fast, efficient and accurate interaction and Service we recently had with Kurt…read moreand Vickie to buy insurance for our new home. They provided a friendly welcome, laid out coverage options, set-up our account, and executed our policy all in well under an hour. Kurt and his office are very knowledgeable and experienced and likely be able to meet all your insurance needs, as they did ours.

CJ and Rachel were hospitable, competent, and patient with me transferring title and registration…read moreto my son. I highly recommend!!

Walked in to get set up with AAA car insurance in Virginia after moving here from California. There…read moreweren't any in-person agents available to see me, so the receptionist asked me to talk to an agent on the phone, gave me some scrap paper, and set me down in a random empty seat to talk to an agent on the phone. Unusual, but I went with it. I did end up getting a policy that was a decent price through Progressive (AAA partners with a number of other insurances in the area to give you the best deal), but my representative ended up adding my card to someone else's policy because she accidentally had their window open while taking my card information, which has ended up in $410.20 of excessive charges on my card, $167 of which has been refunded as soon as the OTHER customer realized the mistake, not the agent! The agent then insisted the issue is fixed, and then the rest hit me as re-occurring charges which is now supposedly fixed again but the refund is now stuck in limbo for a month while Progressive tries to send me a check via snail mail!... Totally unacceptable that they'd put my card info in someone else's account and then take so long to get the money back to me. Highly disappointed in my experience here.

Robyn in Mary's office was so patient in helping getting my dad's insurance reinstated. She…read moreanswered every question we had and would not mind when we followed up every day. Great office and very trustworthy and kind people!

Just changed over to the Mary Russell agency. Great experience with Alisha!…read more She was very informative, patient, and answered all of my questions. She worked with me to get the best coverage, access to eligible discounts, and beat the premium I was paying with my old company ( AAA). Look forward to working with State Farm again!

I read the positive reviews online about Jon Katz and decided to call him for advice about choosing…read morehealth insurance plans. Even though my husband and I are moving to West Virginia (out of his area of expertise), he took the time to talk to us over the phone and offer suggestions and recommendations that have already helped us on our journey of choosing a new health insurance plan on the exchange. His kind and professional demeanor combined with his breadth of knowledge were noteworthy, and we will definitely use his services once we move back to the area. Thank you, Jon!

This is an update to my last review from over four years ago about Jonathan Katz's associate…read moreKimberly. Kimberly was always available to answer many of my questions and on several occasions there were mistakes in the application to get medical insurance approved for my wife. Kimberly was always very helpful and always very cheerful on the phone no matter how difficult the situation became. After two weeks of trying to get the insurance approved for my wife I was told by Anthem that the application was being denied. Kimberly knew how much it meant to me to get the insurance approved because of my wife's declining health. A couple days went by and I felt all was lost and then I received the most amazing news from Kimberly that she got my wife's insurance policy approved! Kimberly we are so deeply grateful for everything you have done and especially for not giving up on us!! Love, Ken and Nancy

I had the privilege of working with Ben Roberts at Foundation Insurance and Risk Management. When…read moreI contacted Ben, I honestly did not hold out hope that he would be able to lower our insurance costs as we had contacted several other brokers with NO SUCCESS. But, Ben came through! He actually saved us quite a bit. I appreciate all of his effort, he was a pleasure to work with and made the process as simple as possible. He is knowledgeable, very helpful, and great at communicating. I would highly recommend giving Foundation Insurance and Risk Management a try, and ask for Ben!

I approached Foundation Insurance with a request for estimates on very short turnaround as part of…read morea mortgage. I was in process with another agent and was having some issues with the insurer. Justin was incredibly fast, helpful and clear in providing what I needed. The estimates from Erie were very good, and Erie is highly rated for customer service. While we ended up moving forward with the agent and insurer we had in process, I would have been highly confident in working with him.

I was very underwhelmed in my experience with this office. The agent that I worked with provided…read moreme with misleading information. I moved from out of state and stated that I was sure I needed to have the insurance changed to VA before I registered my car. After 2 weeks of back-and-forth with the agent (who wanted to hold off on changing it over), I called the DMV myself and learned that if the insurance is not current in VA there is a $500 fee! While the information I received from the agent I worked with was (technically) correct, it was definitely not helpful or valuable from my perspective! Additionally, I had asked for quotes with and without renter's insurance (on the phone and via email) and only received with the renter's insurance, which I later took off. When I asked about billing and how the credit from my NY insurance would get transferred over, I never got a straight answer. If you work with this office, I would be sure to document communications, request via email, and check in to verify that what you have requested gets done. Though I will keep my business with this office (for now), setting things up was highly frustrating and annoying--had I known this on the front end I would have worked with another agent or office in the area.

I know that there's always a stigma against insurance companies, but I honestly feel like I've hit…read morethe jackpot with State Farm. When first moving to the area and comparing rates, State Farm offered one of the lowest rates out there (if not the best). I signed up over the phone, and honestly was not impressed. The person I signed up with did not speak English well and had a terrible attitude. I'm a little bit hazy on the details, but somehow the head of the office - Ginger Gray - and her associate Amy found out about it, and Ginger came to my house after hours to go over the final paperwork and to apologize for the service. I've honestly never had that level of service before and was not expecting it whatsoever. Additionally, when my car did need to be repaired, it was extremely easy and a painless process on the insurance end so I'm grateful for that - I've heard horror stories about insurance gone wrong. I've had State Farm call me several times to offer me additional discounts that I newly qualified for when could have just kept me at a higher rate and I would have been none the wiser. Also, the holiday cards are always a nice touch and very appreciated. I'm definitely a fan and they've earned themselves a loyal customer.