Rhea Baker and her staff are wonderful- knowledgeable, professional and responsive. I always…read morereceive first class service from their office!

I highly recommend working with Natalie. She is very helpful whenever I need any assistance with…read moreany policy related questions. She is very thorough, patient, and always goes above and beyond whenever I have spoken with her. Rhea is very lucky to have someone like Natalie working for her. Keep up the great work!

Walked in to get set up with AAA car insurance in Virginia after moving here from California. There…read moreweren't any in-person agents available to see me, so the receptionist asked me to talk to an agent on the phone, gave me some scrap paper, and set me down in a random empty seat to talk to an agent on the phone. Unusual, but I went with it. I did end up getting a policy that was a decent price through Progressive (AAA partners with a number of other insurances in the area to give you the best deal), but my representative ended up adding my card to someone else's policy because she accidentally had their window open while taking my card information, which has ended up in $410.20 of excessive charges on my card, $167 of which has been refunded as soon as the OTHER customer realized the mistake, not the agent! The agent then insisted the issue is fixed, and then the rest hit me as re-occurring charges which is now supposedly fixed again but the refund is now stuck in limbo for a month while Progressive tries to send me a check via snail mail!... Totally unacceptable that they'd put my card info in someone else's account and then take so long to get the money back to me. Highly disappointed in my experience here.

Did you know AAA members can use the notary services!…read more I've been a AAA member since 2009 and have rarely used my benefits as I'd considered it more like insurance for "when" I needed the car towed or "when" I leave the lights on and need a jumpstart. I'd never considered using there travel services until my husband suggested it as an alternative to going to the post office for a new passport photograph. I went into the AAA office with 4 tasks and a short timeline: - Get Passport Photos (the local post office stops photographs at 2PM) - Update my membership to my married name - Notarize a name change document - Get a TripTik for upcoming travel to the far reaches of British Columbia The best part about my experience is that I was able to have the same person help me with all the tasks. The second best part was I didn't have to wait long (less than 30min from arrival to out the door) for all tasks to be checked off my to-do list. Based on my experience, I'd be willing to consider using AAA for travel services more broadly. The one statement that proved to me AAA was no longer "my parents" AAA was when then said, "well, sometimes you find a better deal on lodging using AirBnB!" Can you imagine? The old diamond system still has some value, but it was a welcome sound to hear that AAA understood the direction of more technically savy travelers.

I don't know what Lynn's experience was but Griffin-Owens contacts me several times per year. In…read morefact, I hear from them more often than I do many family members! I have been a client for 20 years and they have helped me with claims, bills and even paid my premium once when I was out of town. These people are active in the town and are dedicated to our community.

From the owner: We have been proudly serving personal and business insurance clients since 1981, with locations in…read moreFalls Church, Herndon, Manassas, and Clinton, MD. Our success is built on the philosophy of helping individuals and businesses in the communities where we work and live.

It's great doing business with a responsive insurance agency. Stacy and Annie take good care of us,…read moreand are always prompt on their responses to questions. Hence the five-star agency score!

From the owner: The Stacy Tucker State Farm Insurance Office is here to provide personal service to you and your…read morefamily. We are so thankful to be a part of the Vienna community! We want to assist you with your insurance and financial services goals as you manage the risks of everyday life. We would love to help as we provide multiple lines of insurance: Auto Insurance, Home Insurance, Motorcycle Insurance, Boat Insurance, Camper, Business, Pet, Life and Health. License #: VA-596723, DC-2893307, MD-100059634

I want to tell you about a great experience I had with my State Farm agent Kurt Sayce…read more I had totaled my car a few weeks ago. State Farm handled the claim quickly. I was nervous about the whole thing because I did not have a lot of experience with auto claim. They told me what to expect and calmed me down. They told me that my car was totaled. I had bought the car and had a loan on it. State Farm gave me a payout of $19,100 but my payoff on my loan was $24,000. I thought that I was going to have to pay $4900 out of my own pocket. Then Kurt contacted me and told me that since I had financed my car with State Farm that I did not own them anything more. Kurt told me that I had Payoff protector as part of my car loan. It was free and acted just like GAP insurance only better. What a relief! He made my day! I am so glad that I used Kurt's agency to finance my car with State Farm bank. That saved me over $4900 out of my own pocket! I will definitely use Kurt's agency on my next car loan. He is the best!

Both Kurt and Vickie Sayce are very professional. I wouldn't trade either one of them for the…read moreworld! They handle claims quickly and effortlessly and update me on changes by e-mail. I always go up to the office except in bad weather and even than I am treated like I'm one of the family. Kurt always keeps me up to snuff on my coverages and where I can save money. They work great together.

Run, run fast, don't walk away from Nadimi. Allstate is great but Joe and his team are terrible…read more Did not file my new car insurance, hundreds in fines from DMV. Ripped me off with my teen drivers. I called a new Allstate agent who audited my policy and found over 30% in discounts that Nadimi never raised. Never once over the too many years did they actually call me to check in - ever! Never once did they call me with idea on how to improve my service or lower my policies. When they said they would send me something they rarely did. To cap it off, my home was randomly inspected, found to have some damage, Allstate told Nadimi but Nadimi never told me. Then I suddenly get letter that I will be dropped by Allstate in 45 days if not fixed. I have since come to learn that my agent was told many months before and was supposed to contact me about the issue. Why didn't I drop them sooner? Just too busy... but so glad with my new Allstate agent. I have complained to Allstate multiple times, they did give me list of other agents and I finally found one. Allstate should decertify and drop Nadimi.

I was referred to Dr. Lily Nadimi through a good friend. I always dreaded going to the dentist…read morebecause of the pain and the expense. But after meeting Lily for a few minutes I knew I was in the hands of someone I could trust and someone that would make the experience as painless as possible. She specializes in General dentistry and cosmetic dentistry, the thing that made her great is that she has a passion for both and is very good at explaining what needs to be done. In the end the patient is the one that decides what needs to be done but Lily always preached taking the most conservative approach which shows that she is more worried about the patient's longterm dental health rather than wallet. I would recommend Dr Nadimi to anyone ! 5 stars! Disan

I have had all our family coverage with Erie through Frank Spicer for decades. They are fantastic…read moreand whenever we have needed them, they are there for us. They treat you like family trying to help you during a difficult time and the service is extraordinary and ...uncommon. We are customers for life and cannot give a higher recommendation.

Excellent team! We have had auto insurance with Erie for over 15 years and have always been given…read morethe best customer service. Just recently Erie handled an issue I was having with Geico Insurance stating that the motorist that hit me didn't have coverage, but Erie stepped in and handled all of my needs. The agent's name is Lisa Gagnon. I called Geico back and it was a totally different conversation.

They're offering the services other agents also offer, in a cookie-cutter way. Anytime they've…read moretried to sell a new product, its been not really relevant, and for the financially unsophisticated type.

I just worked with Steve Jones State Farm and they were wonderful. I specifically worked with Liz…read morewho put her commissions to the side to help me get a policy fast so I can gain a VA license. She was helpful even past closing time and I couldn't be more thankful. If you want service where they go out of the way to do the right thing, go here. It is important to have someone who cares. PS, I ended up getting auto insurance through another group that she helped me find due to the urgency of the issue but I bought renters through them. You can bet when I have to renew auto insurance, I will be going straight to Liz.

This is the Top insurance agency in Northern Va!!! Jennifer and her staff are insurance gurus!!!…read more They take action at lightening speed, they are knowledgeable, professional, extremely pleasant, and communicate in a very timely manner!! This is a Pro-Active group. They will reach out and make suggestions to improve your coverage and reduce your costs. I've never been so well taken care of by an insurance agency!!!!!

Jennifer Respress is helpful, resourceful and very knowledgeable. I am glad I have my cars…read moreinsurances with her . She found me the best rates and also she is prompt with her email replies . Excellent State Farm Rep. I recommend her to anyone in needs of Insurance. M. Osman

My agent Jake from State Farm no pun intended. He was awesome to do business with. I was at DMV and…read moreneeded information quickly and he sent it out ASAP to me. I really appreciate it his services to help me get my information right away. I highly recommend Jake from State Farm to anybody that needs insurance whether it be house or car or motorcycle.

First-rate experience working with Jonna Wooten and her team on homeowners' insurance policy. Every…read moreinquiry was answered quickly and well. Blanca Nochez is deeply knowledgeable and helpful. Could not be happier with the coverage and the service.