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    Josephs Mitchell A MD

    4.0 (1 review)

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    6 years ago

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    NewYork-Presbyterian/Hudson Valley Hospital - Waiting on a gurnee in an exam room, and you can see the nurses station outside the door

    NewYork-Presbyterian/Hudson Valley Hospital

    2.5(58 reviews)
    0.2 mi

    Parking is right on site which is great. What's not great is the male greeter with the accent that…read moretalks down to people. I listened to him check people in and he was nothing short of rude and obnoxious. People aren't coming here because they feel good or because they are having a great day. His lack of compassion and overall courtesy with visitors was horrendous. He has no business checking people in.

    I have been a patient at this medical group for over 20 years and this past month has been the…read moreworst care I have experienced. The two doctors I see are great, however, can't deal with the front desk generals. The one lady, Gladys is very nice, however, the other two snips need to be replaced. They need to do something about the way patients are given appointments and following through with the need of the patients. I needed a prescription for a mammogram due to pain. Called twice no response, put two messages on my portal, no response. I had to physically go to the office and waited 2 hrs to get a prescription. Today, I needed a revised script for a biopsy, the imaging department called the office, got a snippy answer but no prescription. Again. Had to go to office. This is disgusting. This is not the first time but it continues to happen. When are these issue going to be addressed.

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    NewYork-Presbyterian/Hudson Valley Hospital - The new patient tower with private rooms.

    The new patient tower with private rooms.

    NewYork-Presbyterian/Hudson Valley Hospital
    NewYork-Presbyterian/Hudson Valley Hospital - Player piano in the main entrance lobby by the big sunny windows.

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    Player piano in the main entrance lobby by the big sunny windows.

    Lasser Michael G MD

    Lasser Michael G MD

    3.3(3 reviews)
    0.0 mi

    On the few occasions we've seen Dr Lasser he's been great. Very thorough. Takes time to answer…read morequestions. Obviously very compassionate about what he does. His office staff, on the other hand, is borderline incompetent. Expect to play phone tag for 2 weeks to make a routine appointment.. Don't bother trying to make an appointment with the online patient portal because they'll call you after hours on Saturday to cancel and make you wait until Monday before you can reach them. All around a huge hassle anytime we need the simplest of tasks performed.

    We have two kids who've been seeing Dr. Lasser for years. There's zero I want to improve. I find…read morehis office staff totally competent... I'm not going to say they're the shining beacon of reception, but I've got no complaints. If you have to leave a message they call you back promptly, and I've had no issues with communication. Dr. Lasser, though, is awesome. He is exactly the balance between "Oh, don't worry about it, it's gonna be fine" and "This is actually something you need to do something about." We're pretty laissez-faire kids-are-made-of-rubber parents, and if we had a chicken little pediatrician who was always trying to medicate and intervene, that would irritate me... on the other hand if he was always saying to do nothing, I'd worry he wasn't being attentive or well-enough informed. Instead it's perfect--if Lasser says I need to do something for the kids, I have no second guesses. And when he says let it ride, I have no second guesses. Really.

    The Westchester Medical Practice - Hello Peekskill New York

    The Westchester Medical Practice

    1.0(3 reviews)
    0.1 mi

    There is only one doctor I want to critique at the practice:…read more DR STEVEN ROCKER is a total ASSHOLE. This comment is based on not just one but several visits to see him. I felt sorry for him because he is old and extremely grumpy. I thought I would be kind and connect with him - in other words I was very generous to him, thinking maybe others don't smile at him enough. I was stupid. His bedside manner is off the charts hideous. He completely ignores eye contact, doesn't smile or say hello in a friendly manner. He is all business and stares for the most part at his laptop. There are real indications about this guy that worrying. So I was - mistakenly- always kind to him. But one day he let loose and dumped on me in the most unprofessional way. He assumed I expected to see him without an a pointment. I did not at all - there was a miscommunication with him and his nurse who ok'd me to speak to him. The anger that burst from him and the accusatory way he spoke was stunning. I spoke to two other physicians about what happened and both said the confrontational manner he used was utterly inappropriate. One said he should not be practicing at all. I agree. He shouldn't be seeing people with such a hideously insensitive manner. He wasn't able or willing to listen to what happened or that his nurse had told me to go into the consultation room. The only reason you should ever book an appointment with this guy is if you are desperate

    Hah! I see someone finally said something about the little gnome. Steven Rocker is not a great…read moreguy. He is a meanspirited runt with an ugly attitude for sure. And the guy who wrote that review is correct about him. Rocker hates looking at patients - even that is too much to give and he is so cranky he should quit work. Nobody needs a doctor who has what is even worse than no bedside manner at all and only a nasty one. We quit seeing him because we found someone who was respectful and pleasant.

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    The Westchester Medical Practice - Trying a new hat

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    Trying a new hat

    Hudson Valley OB-Gyn Associates - Outside door

    Hudson Valley OB-Gyn Associates

    1.8(5 reviews)
    0.0 mi

    Dr. Doesnt just take your time with u. She goes far beyond to help you what ever you issue…read more is she wants and give her advice. To help you even if it wasn't what your appt was. she will make herself able to you which was very comforting to me. please be patient if late. she and staff will do there best for each one to us

    So I came here because I had moved to the area I needed to find a new OB/GYN. Originally I was…read moregoing to go with one doctor but she was booked until next month so I went with a different one here. Although she was very nice my one complaint about her is she reeked of cigarette smoke. One of the question she asked was am I a smoker, it should've been I'm a smoker so I'm going to reek of it. I was honestly going to say something but I really just wanted to get out of there. Other than that though she was really nice and helpful to an extent. The front desk, although was nice to an extent,was very not helpful. I tried to get them to talk with my insurance company because they were trying to bill me when I was not supposed to pay and she's like oh we're not allowed to talk on the cell phones I'm just like it's my insurance company and they would just like to talk to you to make sure that you're not billing the incorrect code she refused to speak to my company and I had to dictate what they were saying over the phone to her. When I ask them for a code to give to my company to enter in for the information all they could say was we're not a hospital we don't have those codes and it took them at least five minutes to give me a code that was not exactly the one that I needed. The place is clean however the professionalism in there needs serious work.

    Josephs Mitchell A MD - physicians - Updated May 2026

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