I am thrilled to have found this shop. I was looking to have a sentimental ring resized in December…read moreand since then I have had a pair of earrings made, another ring resized and earring backs replaced. Murad is A1 on all points needed to run a successful business, especially jewelry. Beautiful pieces, Quality, Customer Service, Workmanship and Friendliness! Highly recommend!!

Murad is an exceptionally talented and experienced jeweler as well as an artist. He can to do it…read moreall -from custom design to a simply solder. You would be hard pressed to find any jeweler capable of servicing your irreplaceable treasures while you wait and with the peace of mind that your valuable possessions are not traveling via mail or being send to other hands to be serviced. Aria is your community one-stop full service jeweler!

had a few of my old Invicta watches that needed repair, new batteries and had to remove the old…read morestap and replace with a new one. excellent service, very friendly, and knowledgeable. I recommend them highly! Joe

michael absi a personal friend of mine, michael is an absolute honest great jeweler from medfield…read morema he always on time with orders and makes repairs and sell new jewelry as well, michael absi is an amazing remarkable hard working jeweler for this area he's not a franchise he runs his shop a family legacy. if you need jewelry repairs or want a new piece of jewelry michael has cases and catalogs of jewelry if michael doesn't have any piece you're welcome to search through his catalogs of many. i love michael he's more than a friend he's a brother.

Cindy took great care of me and provides excellent service. Outstanding jewelry design and…read moreperformed a tricky watch repair for me as well.

Selection, product knowledge, value and outstanding customer service make shopping at Cindi's a…read moregreat experience.

What a great experience at Robert's Jewelry Store! I brought my watch in to be fixed, and they took…read morecare of it right away at no charge! So kind and helpful. Wonderful customer service! Highly recommend!

I have taken jewelry that means a lot to me here to be repaired multiple times, and they are…read more *ALWAYS* able to help. Friendly, professional, reliable, would highly recommend!!!

I've been shopping at Keegan's for years and recently made a visit with my girlfriend to check out…read morea necklace she was interested in. I can't speak highly enough about this place. On the surface, Keegan's is a jewelry store but it's much more than that. It's an experience that includes full consultation from a team with vast experience, expertise, and more importantly patience. Donna listens and asks a set of qualifying questions to ensure you walk away with a purchase you will truly love. She walked us through an extensive set of styles including the one we originally intended to buy. She provided context to pricing, informed us on the history and timelessness of each style, and suggested pieces, that looked amazing, we initially hadn't considered. Above all, she made the experience super fun. Again, I can't recommend this place enough. You'll find trendy styles, classic pieces, and a warm, friendly, expert staff who will put you at the center of the experience.

Two months, four hour-long round trips, and the crystal I asked for still hasn't been replaced…read more I brought in an old Waltham -- nothing valuable, just a watch I like and wanted to wear -- for a service, a new crystal, and a new strap. I was told up front the work would cost more than the watch is worth. I appreciated that honesty and chose to move forward anyway. That was the last thing about this experience I can praise. A month passed with no word. When I finally called, I learned my phone number had been entered wrong. The strap still hadn't arrived. After a fifth week I gave up on it and picked the watch up as-is -- only to find at home that the crystal hadn't been replaced either, despite the work order plainly saying to replace it. Instead, someone had buffed the original plastic. I never requested that, was never asked about it, and it appeared nowhere on the work order. I was charged about $35 for it. They offered to credit that $35 toward the crystal, so I drove back and dropped the watch off a second time. Weeks later it came back untouched again -- and not because of a backlog or a delay in starting. It went to their in-house watchmaker, who had it in hand, did nothing to it, and returned it with "replace crystal?" scrawled across a work order that already said, in plain English, to replace the crystal. The one instruction on the ticket came back to me as a question. I was then told the owner and the watchmaker were both leaving for three weeks, so my choices were an untouched watch or another month of waiting. At pickup, Karen at the counter was pleasant and professional, as the front-of-house staff have been throughout. From around the corner, the owner Sean volunteered "yeah, I buffed it." When I replied that we'd already discussed the buffing and it wasn't what I asked for, he raised his voice: "I'll talk about it when I'm done with what I'm doing." He started the exchange, then treated my answer as an interruption. When we did talk, he repeated the buffing point, and when I noted we'd covered it, told me I was repeating myself. He argued the watch "wasn't due back until 8/7, so it's not late" -- irrelevant, since his own staff had just told me three more weeks. He then corrected me that his vacation was "more like two weeks," as though I'd invented a number I was only repeating back from his employee. I asked for a refund of the $35 for work I never authorized. He flatly refused -- he doesn't refund "services provided." He added that he stands behind his work and had already made it right by crediting that same $35 toward a crystal replacement that, seven weeks in, hasn't happened. Smaller thing, same pattern: an employee kindly measured the lugs so I could order a strap online and told me 18mm. The 18mm strap doesn't fit. Now I have a return to process too. The counter staff are genuinely kind and I have no complaint about them. I'm also told the internal service was performed, and I have no reason to dispute it -- though I can't verify it myself, and at this point I'm taking it on faith I don't have much of. But four trips, seven weeks, a charge I never approved, no apology, and no accommodation is enough. I can't recommend Keegan's for watch service, crystal replacement, or straps.

I have been going to Crosby Jewelers for over 20 years and the reason is that there is NO BETTER…read morejewelry store for purchases or repairs. Al and his team are incredibly honest, something that unfortunately seems rare, and professional with tons of integrity. Going there once will give you the assurance of which I speak. Although I now live in Rhode Island, I still go to Crosby Jewelers! Deborah Telles-Palladino

We have been customers of Al's at Crosby for decades. Both Al and John have been 100% professional…read moreand I've trusted them with valuable, sentimental pieces that hold great meaning to me. This time I brought a broken gold bracelet which was restored to its original condition and sooner than promised. A while back Al's son Michael (?) waited on me. This time Alex, another son. Everyone is so helpful there. Bottom line, they take pride in what they do.

I got my wife's engagement ring here way back in 2009 and I'll never forget what Peter said to me -…read moreif she says no, you can always return it. Needless to say she said yes and I'll be coming back here this summer for an upgrade at my 5 year anniversary. The store is small and unassuming but you get an honest vibe and great price. My wife has brought her ring back here twice for polishing and resizing and they do a great job.

I bought my wedding band there almost 51 years ago. I've had a few items repaired and their…read moreworkmanship is amazing. Very kind trustworthy people.

Needed a battery for my watch, called to see if an appointment was necessary (was Friday afternoon)…read moresaid, "no just come in" so off I went. Arrived and said it will only be a minute . . . Was almost 2!! It takes me longer to set it!! 7 bucks, Super-fast service, what else could you ask for?? As Arnold once said, "I'll be back."

My experiences have been mixed. I think the business was probably great in its time, but the…read moreservice is now slow and the attention while you're there is divided. You better be organized, because I'm not confident they are. I've brought pieces of my grandmothers in to be restored, and the results were were good, but left me wishing for a bit more. It seems the work was done half-heartedly. Two of the items broke again within a month. While the woman who works there does seem willing to help and offer advice, she is agonizingly slow. I went to pick up three items, which should have been a quick in and out, but it took FOREVER. Seriously, an hour. She also kept confusing the prices and then charged me $50 over the agreed amount, until I pointed it out and she refunded me. Plan to be a while and know your math. Also, they will not call you when the items are ready to pick up. I've had to check in every few weeks. That's not right, in my opinion.