I am very happy with my ring(s) size adjustment. Always a "feel good" experience with Caruso…read moreJewelers and their amazing staff!

Excellent service! My ring needed to be re-sized, they had me try on several bands of different…read moresizes to make sure I got the fit I wanted. I had my wedding band and engagement ring back in two days. Both rings are platinum! My rings haven't looked this good for 20 years. Thank you!

I came in one week before my New Year's Eve wedding desperately searching for a ring for myself…read more Hagop and his son, Barkev, dropped everything and helped me find a ring in their inventory and sized it that same day ensuring I had a beautiful ring for my wedding day. I can't recommend their inventory and their professionalism enough!

Purchased an engagement ring here. Ali and Hagop were great to work with -- very friendly and…read moreexperts in their craft. The ring came out FANTASTIC! I love it, my fiancé loves wearing and staring at it, and strangers love to compliment it. I'd call that a success, well done Bostonian :).

I brought in my antique engagement ring that was incorrectly resized by a previous jeweler…read moreresulting in an oval shank. I had concerns about the ring spinning despite resizing. Gary inspected the ring in great detail and made a recommendation to remove some of the shank and rebuild it, as well as to place tension springs to prevent spinning and slipping. He took his time to measure my finger for the optimal fit. I was told by another jeweler that all of my prongs needed replacement and I wanted a second opinion. Gary again took his time to inspect all the prongs and reassured me that they didn't need replacement. I was very glad for his honesty. The next business day, Gary fixed the ring in 3-4 hours and it came out beautifully. I was so nervous previously to entrust someone with my ring, but I felt at ease. Gary offered that I stay and watch the entire process. He told me to inspect my gemstone carefully after his job was complete as general good practice after having my jewelry worked on! I am so happy with the end result and strongly recommend this jeweler. The key factors that impressed me most were honesty, trustworthiness, attention to detail, patience, mastery of his craft, and sharing of knowledge/providing an understandable rationale for his decision-making. I will absolutely be returning for intermittent ring checks!

Brought my engagement ring in for a cleaning and the women who work here were quick to help and did…read morea fantastic job. Thank you, Persona!

It was my first experience and I couldn't have left happier. I had brought in my first watch to get…read morelinks removed and the staff was amazing and attentive to all of my needs. Absolutely recommend!

I went to Dolabany to get a custom necklace made as a gift with a stone I had bought abroad. The…read moreowner, whom I dealt with, showed me a setting/ design, told me the price, and said he would have it ready for the special event I needed, which was a few weeks away. The necklace was ready 3 days late, after the event. I did not get upset, but was disappointed. When I went to pick it up, the owner showed me the stone and his work, which I complimented. I asked where the chain was. At this question, he got very angry and told me I didn't mention a chain. I explained I thought buying a necklace meant the whole piece- chain and stone, so it could be worn. He continued to berate me, getting louder and ruder, yelling over me as I tried to explain that I didn't realize it didn't come with a chain. He exploded, continued to yell at me, and stormed around the store as if I had insulted him. So rude and impossible to talk to or reason with at this point. He kept yelling and screaming. Again, I complimented his craftsmanship but said I didn't understand that a necklace meant just the stone setting without the chain because I had never done this before. I was stunned by his aggressiveness, anger, and rudeness, and I have NEVER experienced this kind of treatment or customer service anywhere- all because I didn't realize the chain wasn't included in a necklace purchase. He had me in tears as I left. I wish I had read previous reviews, particularly the "lowest" rated, because I had the same experience as those customers, and I would never recommend this store. RUDEST OWNER WITH NO SENSE OF CUSTOMER SERVICE OR HOW TO DEAL WITH MISUNDERSTANDINGS. INTIMIDATING AND SCARY. STAY AWAY!

Scamming you out of your scrap gold one week I bring less weight same carrot than I did the second…read moreweek which was almost double weight same carrot and I got offered less than the first time, no explanation felt extremely shady as the person I was speaking to seem to make gestures towards employees without me noticing very suspicious be cautious, bringing your stuff here

I brought two of my wife's very special rings to Warren Jewelers for repairs. I was informed of…read morethe repairs needed and agreed to the recommendation given. Seven days later I was informed they were ready for pickup. I returned them to my wife and she was thrilled. The repair is undetectable and the cleaning that was performed is exceptional. They meticulously cleaned and polished these rings. Better than when we bought them. Amazing!

My wife's wedding ring dropped a diamond. I brought it in to have the whole ring refurbished and…read morereplace the lost stone. The work was excellent, price was reasonable, and I will bring everything to them in the future.

Owner is nice and goes out of his way to be accommodating. Spent a lot of time with me for a…read morerelatively small job. Great experience!

Great experience in Chelala and with Phillip. Welcoming, friendly, helpful. All the positives. I…read morehighly recommend.

The owners are very personable, professional and have reasonable prices with a quick turnaround…read moretime for repairs.

White Gold has meaning and properties of purifying negative energy. It will perform a good power as…read morean amulet to ward off evil spirits, and can be useful to your health, stability, and bring peace to your life. It is illuminating, sacred, durable; it is precious. After all the wonderful and difficult times, betrayals, forgiveness and joys, that we have lived through during our 22 years together, we asked a local jewelry artist to design a new set of wedding bands for our 20th Wedding Anniversary. We asked for it to reflect the feelings of continuity, eternal, moon, oceans, waves and nature - the elements that brought us much healing during our darkest days. Alex Zvagin at Burchell's Jewelry created this set for us, and we are elated. The bands fit uniquely into each other, as we fit uniquely into our love of each other. And Alex created ocean waves that are never ending, flowing, individual and vibrant - just as our love is forever living. A comment his FB page said, "How freaking cool is that" and we cannot agree more.

First time visiting the store since they were in Stoughton ten years ago. Needed links removed on…read moremy new watch. Alex dropped everything he was doing and took care of me on the spot and price was most reasonable. That left a great impression! Now that I know there is such a skilled and honest on premise bench jewler in town, I will head to Burchell's for my future jewelry needs.