1. Joseph Tailor and Dry Cleaner's

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Van Nuys, CA

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Joseph Tailor and Dry Cleaner's

4.7 (31 reviews)
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Services - Joseph Tailor and Dry Cleaner's

Clothing alterations

Clothing mending and repair

Dry cleaning

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Horrible sewing job "repairing" the chain on my wife's dress
Aj S.

Absolutely horrendous, went in for dry cleaning, tailoring job for some pants, and to fix a broken chain on my wife's dress. Dry cleaning still wasn't done after 3 days and when my wife got her dress back, they simply tore off the shorter broken half of the chain on her dress and did a hack job sewing the end of the chain back to the dress. $60 down the drain. AVOID THIS PLACE AT ALL COSTS!!!

Lovely alteration at a minutes notice
Gabriela A.

I went to Jodeph once before and he suggested I didn't need the alteration. He was right. Them a week later I went for a bit of a complicated alteration that I needed within 24 hours. Mission accomplished. He is lovely and kind. Got soooo many compliments on my dress. Will return.

Todd M.

Very nice! He stayed open a little bit past his closing time to get me fitted for a wedding. Thank you so much. Will def come back.

Pin damage from ignorant dry cleaner

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8 years ago

So kind hearted and quick! Prices are very low and he is efficient and helpful definitely my go-to now

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5 years ago

He fixed my jeans exactly how I wanted and he's the nicest! Quick service too. Muchas gracias!

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Steamer Cleaners - The dress couldn't be more stunning

Steamer Cleaners

(471 reviews)

$$

Sherman Oaks

I've been using their services for almost a year now. Not a single complaint. Their online app is…read moretruly amazing; you can see a detailed timeline of where your order is in the process. Steamer also notes the brand of each item you've brought in, which would cut down on any possible misplacement. Of course, you get a text when your order is ready and then can let them know you're 'on the way'. The work is terrific. The staff is incredibly friendly and accommodating to your specific time issues. Great work at a fair price and eco friendly. Well done Steamer Cleaners.

Update See Prior Review Below…read more I genuinely cannot believe this response. At no point did anyone tell me that my dress could not be properly altered before altering it. In fact, I specifically asked multiple times whether they were capable of altering this particular dress because of its design, and I was repeatedly reassured that they could. They then altered my dress TWICE, and both times it was crooked. So please stop rewriting what happened to make it sound like I was warned in advance. I was not. If your staff knew they could not properly alter the dress, they should have told me that BEFORE taking scissors to it and damaging it. I did not need or want a "brand new dress." I needed MY EXISTING $345 DRESS TO NOT BE DAMAGED after trusting your business with it. And as anyone reading this can clearly tell, your customer service is honestly ass. Instead of taking accountability for a mistake that happened during YOUR alteration, you and your staff have continued to make excuses, shift blame, and tell different versions of the story. This was not a simple misunderstanding. This was over a WEEK of exhausting back-and-forth conversations over the phone and in person, while I repeatedly tried to get someone to take accountability and give me a straight answer. By the end, I was so mentally exhausted and tired of the ongoing lies and excuses from your staff that I accepted the $200 check and stopped pushing for the full cost of my $345 dress. That does not mean I was satisfied. It means I was tired of dealing with your business. The biggest issue is not even that the alteration went wrong. Mistakes happen. The issue is that when your business makes a mistake, apparently your response is to deny, deflect, blame the customer or the dress, and then publicly act like you did everyone a favor. Take some accountability. Your response to this review has only proven exactly why my experience with your customer service was so horrible.

Joseph Tailor and Dry Cleaner's - sewingalterations - Updated October 2026

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