I scheduled a new patient consult after confirming multiple times with the office that the visit…read morewould be fully covered by my insurance. I specifically asked before booking, at check-in, and again after the appointment. The visit itself lasted about 1-2 minutes. The dentist performed a brief visual exam and told me everything looked fine. No periodontal probing, charting, or treatment planning was done. The office initially billed my insurance under a comprehensive periodontal evaluation code, which did not reflect the services performed. After I questioned it, they resubmitted the claim under a limited exam code, which was then denied due to frequency limitations. I was ultimately required to pay $50 to avoid collections. What disappointed me most was not just the billing issue, but the lack of empathy when I raised concerns to "Rafi". There was no acknowledgment of the miscommunication or incorrect initial coding .. just a firm statement that it was "my responsibility." Clear communication about coverage and better billing transparency would have prevented this situation. I hope the office improves this process for future patients. very disappointed.

Dr. Henriod gives new meaning to the expression "just like pulling teeth." Instead of a scary,…read morepainful and unpleasant ordeal, extractions were quick and the chairside manner was gentle. Dr. Henriod is a master at his craft. The office is pristine, the staff is friendly and the appointments are honored in a timely manner. The Star Trek style high tech gadgets are cool too. In all honesty, after three extractions, bone grafts and implants, I hope I don't have to go back, but if I do, I know the experience will be much more pleasant than I could anticipate.

A car accident at age 21 started a now 35+ year journey of dental issues. I've been to multiple…read morespecialists in 3 states. This office is one of my favorites. In an age of declining health-care service, this office maintains a personal, professional feel. Dr. Cooper has been so good to me over the years, with wonderful work (including right before my wedding!) and reasonable prices. Dr. Lee has taken over my care, and she is awesome! Her approach is thorough and patient. Her numbing technique is nearly painless! And her work has been impressive. From the day I met Dr. Lee, I have trusted her with my "complex case" (her words ). Highly recommend!

Dr. Cooper is the best dentist I have ever had. I am luck to have him for my implant done…read more Unfortunately, he recently was retired. I will miss him. he is amazing doctor with good manner and sympathy. i recommended a lot of friends. big love. :)

Professional, compassionate and fairly priced. For implants, do your homework first and then come…read morehere last.

The best dentist I have ever been to!! So knowledgeable, detailed and caring. If you want to have a…read moregorgeous smile, go to her!

I have been here twice for gum grafting with Dr. Donna Klauser. 3 teeth the first time and 2 the…read moresecond time. I was really nervous the first time, not knowing what to expect. My gums had been receding for a long time. Dr. Klauser put me at ease. She was very professional and explained everything she was going to do. During the procedure I felt zero pain. Recovery was painless, just some soreness and little swollen, which is expected. I healed quickly and my gums were perfect! After the procedure she would message me to see how I was doing, she's very sweet. The second time I went it was a breeze. I knew what to expect, no pain and gums healed perfectly. Her staff is also super nice and welcoming!! Highly recommend!!

I was referred to Dr. Klauser by my dentist Peter Lee. Before seeing her, I had a mix feeling…read morewhether or not I would do the gum crafting (I'm in my late 30s). After seeing Dr. Klauser, I was educated about the diagnosis and treatment. She took her time to explain everything in detail that I need to know before the procedure. She even strongly recommended every woman to check their vitamin D levels and bone density; and take supplements routinely for bone and teeth health.

I received great care, and Dr Henriod is a very kind man. He is an expert at what he does. I trust…read morehim completely.

Dr. Henriod is hands down the best doctor I've ever been to in my life!…read more When I came to Dr. Henriod I was in excruciating pain. I had cracked a tooth and my dentist had sent me to a root canal specialist. The root canal specialist tried to numb me twice but even after the second dose I was in extreme pain anytime he touched my cracked tooth. My mom had had a similar problem before and recommended me to Dr. Henriod who she really liked. When I came to Dr. Henriod, first of all the parking is SUPER easy and convenient. The office has its own private lot right in front of the building, so no worrying about trying to find parking or having to park in some garage and figure out how to get to the office. Secondly, the office itself is very comforting. The high ceilings and cozy atmosphere make you feel at ease when you are undoubtedly in pain. All of the office fixtures are well kept and clean and there's little touches like a coffee machine that really make the place feel welcoming. Next is the office staff. Dr. Henriod has some really great office staff who are not only friendly and helpful, but also intelligent and perceptive. I can't tell you how many dr.'s offices I've been to who are good doctors but the office staff is unfriendly and not pleasant to work with. Not Dr. Henriod's staff, they are all very welcoming and also great at explaining things and answering questions. I had to come in several times for my procedures and the whole process of scheduling appointments and rescheduling when necessary was always a pleasant one. One thing I really appreciated is that after my initial consultation, a staff member sat me in an office and walked me through line by line what the costs of my procedure would be for the implant. They were very upfront and transparent about the costs and there were no hidden fees or upsells or anything like that. They also were great about working with me to try to bill insurance so that my own personal costs would be lower. Finally, and most importantly, is Dr. Henriod's skill at what he does. For the amount of pain I was in, I can't imagine anyone else extracting my tooth. He is very personable and really gives off an aura that makes you feel comfortable entrusting him to do a good job. He very skillfully handled the entire procedure and his constant words of encouragement and communication with me really made the process more bearable. Even though I couldn't actually see my mouth, Henriod's motions just felt very practiced and precise, more than any dentist I've been to. Based on that experience alone I would recommend Dr. Henriod, but it doesn't stop there. After getting my tooth extracted, Dr. Henriod also put in an implant, which was a painful process but Dr. Henriod really made it the best it could be. After my implant was done he sent me to my own dentist to have a crown done. When the mold for the crown was being taken the process was very lengthy and uncomfortable. When the crown was put in the process was also difficult and the crown just felt "off" as it would move around a little when I chewed. Later on I started having a lot of pain in that area and I went back to my dentist who sent me back to Dr. Henriod who informed me that it had gotten infected because the crown was not in properly. Dr. Henriod gave me some meds to tame in infection then told me to come back to get a new implant done. When I came back the second time he said my gums actually looked okay and that I could just get a new crown, but rather than send me back to my dentist who botched my first crown he did it right there on the spot for free! I was shocked at I paid my dentist quite a pretty penny to do my crown. I wanted Dr. Henriod to do the crown either way and would have been happy to pay but when I left everyone just wished me the best and I was on my way. Here's the thing, when my dentist (who I've been going to for years and i've had many procedures done with and is very highly reviewed on yelp by the way) was doing my implant it just felt clunky and not smooth, but when Dr. Henriod did it it was quick and easy. Not just the part about putting in the crown itself, but also the process of taking the mold for the crown. Having that side by side comparison of the same procedure made me really appreciate how skillful Dr. Henriod is. Anyway, long story short, Dr. Henriod is a man of true character and I would trust him with anything. He offers a money back guarantee that if something happens with your procedure he'll re-do it for free, and he really backed that up in my case when he went above and beyond to fix what my dentist had messed up. If you are looking for a periodontist and can't decide where to go you need to stop searching and just go to Dr. Henriod.

Our family has had an outstanding experience with the orthodontic treatments for both of our…read morechildren (and they aren't the easiest patients). Dr. Lee and his entire team are friendly, welcoming, professional and are great with personal attention! We love getting the explanations of each step of the treatment process (and reassurance that everything is going well). The staff is patient, caring, and genuinely invested in achieving the best results. And they do a great job of helping when a quick / extra check-in or finessed adjustment is needed. We have been extremely happy with the care we have received and the progress we've seen. One kiddo just finished active treatment and our second kiddo is well-along the way (it was MAJOR)! Our family highly recommends Dr. Lee's office to everyone looking for excellent orthodontic treatment & customer service! You'll love the results!

Dr. Howard is great. Front desk and assistants are great. Very helpful and friendly. Its a joy to…read morecome to this office. They did a great job on my son's teeth with the braces. Highly recommend this practice.

Do yourself a favor and just call and schedule your appointment now. Don't scroll back and forth…read morewasting your time like I did trying to sort through all the dentists in your area and look through each review. I spent months doing that because my original childhood dentist had retired and I didn't know where to go. I was so overwhelmed trying to find a new dentist because I'm so picky when it comes to my health and well being. I found Brushwell and decided to take a chance and I'm so grateful and thankful that I did. I've had cleanings, fillings, crowns and a wisdom tooth removal and it was PAIN FREE !! I remember I asked Dr Gary about the pain level because I was so nervous and his response was "we don't use the P word in this office" lol. And he was right. All my appointments have been great. Dr. Gary and his team are awesome. They exceeded my expectations and they are so professional, kind, knowledgeable, and honest. Another thing I love is that they're very flexible with appointment times and it's easy to communicate with them because you can text them. I'm just so happy that I took a chance and it turned out better than I imagined.

My dental health has never been better ever since I started coming to Brushwell Dental. Dr. Emerald…read moreKhoo and her team have been very professional, and I appreciate that she thoroughly explains the reasoning and process behind every procedure she does. Lianne is also a great assistant to Dr. Khoo, and it is a pleasure to be chatting with her whenever I come in. The front-end staff are also amazing. Thank you Hali and Janie for answering any questions I have and always greeting me with a smile and positivity.

They are very professional in all they do! Very knowledgeable and believe in the care for their…read morepatients.

I was excited to return to this office after being told I could be seen sooner. Before accepting…read morethe earlier appointment, I had been told my insurance covered my visit and that I wouldn't have a copay. After I accepted the new appointment, I was then informed that I would need to pay $50 because of a missed appointment from 2020. The $50 was repeatedly referred to as a "copay," but I had to point out that it wasn't actually a copay through my insurance--it was a missed appointment fee based on the office's policy. That distinction matters because a copay and an office policy fee are not the same thing. I explained that the missed appointment occurred during the COVID period and asked if they would consider waiving the fee as a one-time courtesy since I was returning as a patient after several years. They declined. My concern isn't the $50 itself--it's the way the information was communicated. I believe patients should be clearly informed of any outstanding office policy fees before they commit to an appointment, and those fees should be described accurately rather than being referred to as insurance copays.

What a wonderful professional dental experience. I truly admire and appreciate Foundation Dental…read moreSpecialists. Great treatment from the front office when I arrived, and until I left after my procedure. Donalyn was my hygienist. Not only was my procedure very well done but I was offered many helpful hints that I can use for my own selfcare at home. I am such a dental weenie, but Donalyn really made me feel comfortable. Thank you, Ma'am. I was checked out by Sandy. She made sure I had everything in order before I left, attention to all the details; so helpful and thoughtful. Donalyn and Sandy are both so kind and personable. And that goes for all the Foundation folks I have ever helped me. helpful

They are extremely caring and attentive to give my teeth the best possible care. The front desk is…read morefriendly and the oral hygienists are very thorough. I highly recommend Foundation Dental Specialists.