I cannot say enough good things about this practice. They have provided the highest level of care…read moreto my daughter and are always on top of everything. I am so thankful for their support and expertise. I would highly recommend bringing any child here."

My daughter she been going there since she was baby .Now she is 12 years old w still going there…read more.They are amazing doctors and staff they are very helpful and patient to the patients. Great job

We had an amazing first experience, general check up with our 6 year old daughter. Dr. Morgese…read moretook the time to put my daughter at ease, was very informative and took the time to get to know her medical history as well as a little about ourselves. I could not say enough nice things about her bedside manner and her office team was very nice and followed up with us quite well. Honestly I have had some bad experiences with pediatricians in the past and I would highly recommend Dr. Morgese!

Unfortunately for Dr Morgese, her staff does reflect her business. My family and I have lived in…read moreNapa for exactly a year, we have a healthy toddler we took to her practice when we first moved here. The bedside manner from the other doctors were undesireable but the nursing staff was alright. Dr Morgese herself was probably the best experience out of an overall experience, she once took a question I had and researched it, and called me back a month later for further exploration. My biggest complaint are the administrative/reception ladies. Since we dont like this office, we've decided to take our son back to his original pediatrician in San Francisco. I've called three times to have his records transferred witout luck. They required me to fill out a release for the records, and fax it back...I did it promptly. They never released the records. I called again and the woman at the reception took my number and never called me back. Today I called at 12:15 to hear a recording that they are at lunch from 12:30-1:30 daily and to leave a message. How can anyone think it's ok to take their kid to a place that runs like this? This is supposed to be the most recommended Pediatrician in Napa - hence the commute to SF for our original Pediatrician.

Dr. Heeren and Kathy his Medical Assistant are absolutely amazing. He has seen both of my sons for…read moremany years. He is just very understanding and is always a great listener to them.

Dr. Heeren is an amazing Pediatrician! He effectively communicates with us. He quickly responds to…read moreemails and answers any questions or concerns we may have. We have never had a healthcare provider that responds as promptly as he does! Because of this, it brings us so much peace and comfort knowing we can contact him should any issues arise. He gives us full and undivided attention during our appointments. He truly cares about our child. He is kind and genuine. Dr. Heeren is transparent and trustworthy. He eases our worries and concerns by being supportive and compassionate. Dr. Heeren goes above and beyond! We brag to everyone how fabulous our Pediatrician is! He is the best! 5/5 stars, hands down!

Dr. Alex De Moraes has been my physician for roughly six months. As a healthcare professional…read moremyself, and an executive focused on patient experience, I couldn't be happier with my decision to join his practice at Napa Valley Personalized Care. I initially decided to seek out a new physician because I was extremely frustrated with the amount of time my previous doctor spent with me during the appointment. If I spoke to him for more than five minutes I considered myself lucky. Add to that the frustration of multiple lengthy delays in the waiting room when I had arrived 15 minutes ahead of time as requested. The final straw was when my doctor read a lab results wrong. Fortunately, I had reviewed them myself before the visit, and was able to correct his mistake. It's scary to think of the mistakes that likely routinely happen and go unnoticed by less informed patients. Dr. De Moraes has been spectacular. He spends the time with me to talk about my holistic well-being, rather than the symptoms that brought me to the clinic that day. He is personable, thoughtful, thorough and when I leave his office, or speak to him on the phone, I don't worry that something might have been missed. On one occasion the pharmacy I go to made a mistake on a prescription late on a Friday evening. I was sure I'd have to wait until Monday, but he was available to correct the pharmacy's mistake while I waited and there was no issue. I think what I like most is that he remembers my name as patient, which is what prompted this review. I saw him in the grocery store weeks after I'd seen him and he remembered my name, and asked how I was doing. How crazy is that? My previous doctor wouldn't have known me if I was the only person in the room. Would your doctor know you? I'm extremely happy with my decision to choose Dr. De Moraes as my physician. As I mentioned, I'm a healthcare professional myself and can be very critical of the broken system we all have to endure. Dr. Moraes made has made my healthcare easy to manage and immensely less stressful. I would recommend him to all my friends and family and trust him with my well-being. Thank you Dr. De Moraes!

My mother was under the care of Dr. Alex De Moraes at The Meadows Of Napa Valley Skilled Nursing…read moreFacility while convalescing from surgery for a small bowel obstruction. While the most alarming incident -- involving verbal abuse -- occurred just before her discharge, there were other episodes of negligence during her stay there that can be attributed to Dr. De Moraes. During her stay at the facility, my mother was having very severe breathing problems related to chronic heart failure and post surgery complications. Dr. De Moraes was very resistant to input from both family and cardiologist regarding my mother's heart failure-related breathing issues that are relieved by diuresis. He was extremely upset that I was advocating for urgent attention to this matter and he complained vigorously when I consulted with my mother's cardiologist from UCSF and asked her to call him. The first time Dr. De Moraes spoke to my mother's cardiologist, he denied any signs of fluid overload in my mother and rejected the possibility that this could be causing her breathing issues. Based on my experience as her main caregiver and, seeing that her breathing continued to worsen, I contacted my mother's cardiologist once more and asked her to please call Dr. De Moraes again to try to get him to begin diuresis urgently. After speaking to the cardiologist the second time, Dr. De Moraes finally proceeded to prescribe a version of the recommended treatment. However, Dr. De Moraes refused to administer the medication in the correct dosage and manner and, had my mother complied with De Moraes' dosing, it would have been in great excess of what has been determined as the maximum dosage she can tolerate without experiencing acute kidney injury. My mother, knowing this, was able to refuse the quantities that Dr de Moraes had prescribed and instead she took the medication according to her cardiologist ongoing recommendation. Soon the diuresis began and within 24 hours, her breathing began to improve dramatically. After a few days at The Meadows Skilled Nursing, my concern was increasing about the care of my mother was receiving under Dr. De Moraes and so I began to make plans for her discharge early the following week. Beginning on Saturday afternoon, my mother began having painful spasms and cramping in her rectum and anus. After multiple telephone calls to the facility alerting them of the situation and suggesting that they evaluate her for a fecal impaction, the head of nursing examined her late Sunday afternoon and consulted with Dr. De Moraes. I assume they concluded she had hemorrhoids because De Moraes prescribed Hydrocortisone cream which was administered 16 hours later. All day Sunday, all day Monday and all morning Tuesday, my mother was experiencing waves of spasms and cramping every 15 to 20 minutes and would cry out in pain with each of these episodes. I continued to make contact Head Of Nursing by phone and was told that the doctor had decided the plan of treatment and that I should not continue to interfere. Finally, on Tuesday morning when she was about to be transferred back home, I insisted that they not release her without the doctor examining her. O was told he Had already seen her but actually that was before the fecal impaction symptoms emerged. So I insisted they allow me to speak to the doctor directly by phone. He became very upset with me, calling me the worst family member he had ever had to deal with and saying that I was creating a "barrier of care." I told him that I was acting out of love for my mother and that I was very concerned that she was suffering from a severe fecal impactation and did not think it was a good idea for them to release her from their care without addressing the acute condition and determining whether or not she was in any danger. At that time he made several threats about refusing to discharge her and cutting off our ability to communicate by FaceTime during the rest of her stay (this is all taking place during the Covid-19 crisis and visitors are not allowed into the facility). He finally agreed to examine her and within five minutes was in her room. Upon examination, my mother was found to be fecally impacted and the impaction was cleared. She was then discharged and transported home. The pain did not come back and has not come back since. Her 48 hour ordeal was now over. However during the process Dr. De Moraes proceeded to verbally abuse my mother calling her the worst patient he had ever had, a disgusting person and other such things, and saying that she "didn't deserve to be alive." My mother has been very upset in the time since she experienced this abuse. Her memory of the constant waves of excruciating pain, the negligence and the doctor's verbal abuse run through her head throughout the day causing her a great deal of PTSD-like distress. She has had several nightmares involving the doctor as well.

This review is for my "interview" after switching to Kaiser. What a sweet heart. She was behind…read moreschedule (waited an hour) but I get the feeling with Dr. Vitug you wait for good reason. She is very attentive and funny and In no rush. Genuinely offered her advice regardless of the means of communication. Thanks Dr.!

Angelique Vitug is an exceptional doctor. In fact, I think she's the best doctor I've ever had…read more She's a good listener and doesn't act like she wants to get the appt. over ASAP. Finding a good doctor has not been easy for me. I really hope Angelique remains in the Napa area and that we don't lose a quality doctor to better offers elsewhere.

Great patient rapport and listening skills, with easy to understand explanations & diagrams.read more

Went to see him for strained shoulders. He showed me some exercises and was to send them to me but…read moreI never got them. I asked for pain medicine he said 800 mg Motrin 3times a day. I ate two servings oatmeal then took first 800 mg and got ill feeling. I asked him for something else so he then sent me a letter dropping me from his practice it is ok because he wasn't very helpful was he

Dr. Row has always been a good doctor to me since I selected her back in 2005. She has always been…read morefriendly, informative, and I don't get that feeling that I'm being rushed through my appointments. I also enjoy the fact that she is English speaking, and that I can clearly understand her! She has always been good at diagnosing my medical issues and tending to my medical needs. I had a ton of bad experiances with the doctors over at the Pleasanton facility that I finally decided to nut it up and take on the crappy parking over in Walnut Creek just to get a quality general practicioner! Since Dr. Row is of Asian decent, she is also well informed of the medical issues that come with my half Asian ethnicity. I liked her so much my mom ended up switching to her too! 5 happy and healthy stars to Dr. Row!

Such a great experience at my first visit to NorthBay Health UrgentCare several days ago. It was…read morerelatively slow when I went in. Kim who was doing reception and intake was so professional and personable. Jayden, the medical assistant was also extremely professional in taking my vitals and answering questions, and getting me set up to meet with the doctor. Dr. Pinot was excellent, patient and and explained to me the issue, and the what and why he recommended a certain course of action and next steps. Overall, I'm so glad that I went, and several days later, my issue is nearly resolved. I'd 100% go there again for an urgent medical issue.

Walked in after my foot was ran over by a piece of equipment at work, naturally I looked up on ADP…read morewhere to find a workplace compensation urgent care and this place came up as able to take me and my crushed foot. DON'T COME FOR WORKPLACE INJURIES THEY WILL TURN YOU AWAY AND SUGGEST A LOCATION AN HOUR AWAY. I walked in limping and there was seemingly less than an ounce of empathy for my situation. Won't be coming back as it's clear yall can't actually take care of injured persons in a quick and respectful manner. Good to know.