The triage nurse in the ER decided a patient with a cold should be seen before an emergency kidney…read morestone. she told me I needed to wait 3-4 hours and was extremely rude and nasty. I should mention I was actively puking when she was so "kind".

Colonoscopy done there it was prefect from beginning to end everyone was extra nice an caring …read more 3/20/2026

A family member was transferred from another hospital's ER to Unity Point Health - Meriter,…read moreMadison, WI, after we confirmed with their team that we would have opportunities to share pertinent information, communicate with the treating team, and address other ongoing physical medical needs that another physician overseas. Unfortunately, upon their arrival, these assurances were not honored, which negatively impacted care. Specifically: Information Sharing: We were not allowed to share critical medical information upon arrival despite its relevance to treatment and being told to do so by other medical professionals. Communication with the Treating Physician: Despite repeated requests over several days, we were consistently denied access to the treating physician. On Day 1, we requested to speak with the physician and were told they were too busy but might contact us later. This did not happen. On Days 2 and 3, similar requests were met with excuses, delays, and vague assurances. Eventually, we were told that the treating physician would not have contact with us because this was a HIPPA violation. This claim is incorrect, as HIPAA explicitly permits family members to share information with healthcare providers. It was not until late on the third day, after pleading, working with the patient advocate for over 24 hours, and expressing the possibility of the patient checking themselves out, that we were granted a brief meeting at the close of business. The meeting was very limited and still did not address basic questions that we had. The lack of communication and transparency severely compromised patient care. As their family/care team, we coordinate and support their aftercare, and the lack of collaboration from the treating physician undermined this process. With a release of information (ROI) in place, the refusal to engage with us appears not only unprofessional but unethical, immoral and possibly illegal. Medical Needs: We were informed that their ongoing medication needs could not be addressed, with the implication that they could "just get by" without them. These are only the 'highlights' of the failures. The list, unfortunately, is much more exhaustive. This experience was deeply troubling, and we remain appalled by the lack of accountability and transparency from UnityPoint Meriter in Madison, WI. To date, we have not received any explanation for this behavior, which raises concerns about whether such practices are routine in their inpatient unit.

removed, but I have also sent a formal email regarding the dismissive, unprofessional behavior and…read moremicroaggressions my mother experienced during our visit. Upon arrival, she informed staff of her health status, but before she could finish, a nurse casually dismissed it. Later, a doctor spoke to her in a condescending and unnecessarily harsh manner, despite her calm and apologetic demeanor. This kind of treatment is unacceptable. I have filed a formal complaint and will be following up to ensure this matter is taken seriously. If necessary, I will seek care elsewhere, but I will not tolerate disrespect toward my family. Since the doctor chose to act this way, I will make sure our voices are heard.

Fantastic experience at Facial Collective, from easy appointment-setting to excellent technician…read more(Shelby) and a welcoming atmosphere. Can't wait to return!

From the owner: Skincare and good-for-your-skin products should be affordable and an everyday indulgence. It can be…read moreoverwhelming and intimidating at times. So, we started facial collective to curate skincare and products that we know work, are good for your skin, and will make you feel amazing and confident without "breaking the bank." Our treatments and products have been validated for their performance. All are under an hour and when paired with our high-performance products for continuous home regimen, will deliver lasting, beautiful, and natural looking results.

Very happy with their service. Have been coming here for 3 years. Dr sabb and bob are super nice as…read morewell as the receptionists. They got me in when I was having problems. Gave me good information for my dry eyes. Blink more really helps.

From the owner: UW Health. Remarkable…read more When you need vision care services, look to UW Health. Nationally recognized for excellence in eye care, we offer experienced providers and the latest in medical technology in all aspects of eye care - from routine eye exams and refractive surgery to eyeglasses and contact lenses to more specialized eye services.

Convenient two locations…read more Sometimes mistakes are made by the front office and him. BUT he seems really genuine in his apologies and I did return. Furniture is outdated and pretty worn - not falling apart but visibly needs updating. That's all.

I saw this doctor several years ago. I am finally beginning to recover from the "quick and easy…read morefix" he convinced me to have done, where he cut both of my big toenails, removing about 1/8 inch of nail, going down each side and into the quick. This, supposedly to end all ingrown nail problems. Fact is, I didn't go to see him for this problem and he talked me into it. He didn't address what I wanted to see about, diabetic shoes, and since he knew I was a diabetic, he might have taken into account that it would take a lot longer for both of my feet to heal at the same time. I left his office, barely ble to walk with my husband's help, and in tears because of the horror I saw when he let me look at my feet after he was through. It was bloody as hell, poorly wrapped and well, just messy, as if bandaged in a hurry by an amateur. The nails never came back in right, and the wounds he left festered and had to be constantly disinfected and walking became sheer hell for me. This "simple procedure" was, in my opinion botched, because now, the edges of those nail where he cut about 1/8th of an inch off of each side, well, they grow back, constantly, as a very sharp point that then pierces the flesh on each side of both feet, causing a much worse problem than any ingrown might have been. I'm not a doctor, and it is only my opinion, but people, I hate what this doctor did to me. If you see him, ask questions and think twice before letting him anywhere near you with a scalpel!

Over the past couple of years, I've visited a few different First Choice Dental locations, but my…read morerecent cleanings have been at this Regent Street location--and this is now my go-to spot. The main reason I keep coming back is because of Wendy, the office manager. She's an absolute rock star when it comes to customer service. I used to go to the Middleton location, but when I needed to reschedule, the staff there (and even at Verona) weren't willing to check availability across other offices. When I called Regent Street, Wendy went above and beyond. Not only did she check her location's schedule, but she offered to look into openings at other First Choice offices to make sure both my wife and I could get in for cleanings. That kind of effort really stood out. Since then, I've had great experiences here. The dental hygienist Will is friendly and professional, and Dr. White is attentive when reviewing my teeth and X-rays. Parking is also easy--there's a small lot, but I've never had trouble finding a spot. If you're looking for quality dental care with staff who truly go the extra mile, I highly recommend the Regent Street location of First Choice Dental.

Great team with compastionate care. I would highly recommend to anyone that is looking for a team…read morethat will take the best care of all your dental needs!

Excellent service and experience all around. The lady who assisted me was very knowledgeable and…read moreable to help with some difficult repairs and replacements. I would recommend their services to anyone who has any optical needs.

Fantastic team all around! If you're lucky enough, you'll have access to furry cuddles and play…read moretime with the resident pups.