Front staff is a complete joke. I had an appointment at 11am. Got there at 10:55. At 11:30 someone…read moresays is she here? Like I didn't go to the front and sign in. Didn't get seen till 11:40. I waited 45 damn minutes for a shot and they weren't even busy. I only needed a shot. JUST A SHOT. DO BETTER. SUCH A DISAPPOINTMENT. They didn't even care no sorry no nothing and all they do is talk talk talk to eachother and not even doing their jobs. What a joke.

Gone here few times. Staff friendly and helpful, lobby, rooms, facilities are okay clean, will…read morereturn.

Medical Asst. Tenaisi was harsh, rude, inconsiderate, and incompassionate, not pleasant to talk to…read more Inconsiderate while I'm asking to go restroom first before checking my VS she " no" I'm thinking leaving this facility and not coming back. This is the second time i have had very bad experiences. I've been there facility for more than ten years. I only considered Dr Carmen Gossette, my PCP. I filed a complaint to my insurance and their manager so they know what's going on.

Dr. Carmen Gossette is an amazing doctor. She truly,…read moregenuinely cares about her patients. She is the ONLY reason I stay with Torrance memorial network! Dr. Gossette and her entire staff are very friendly, respectful and go over and beyond to help their patients. By them taking that extra step to make sure the patients get what the need, such as making sure your referral went through, double checking on if prescriptions are covered by your insurance, etc...... that shows me they really care! Thank you Dr. Gossette, and your wonderful Staff for all you do! You're the best and I appreciate you all so much.

Dr. Harvey has been an amazing and caring Doctor for me and my family. I received a text this…read moremorning that he has retired. I just wanted to express my gratitude to Dr. Harvey. Thank you Dr. Harvey and his team for the care you provided for us. Enjoy your well deserved retirement.

Dr Harvey is. GREAT DR I've been with him for 30 years He…read moreis a kind caring Dr He has been there for ALL my family and extended family I and my family have serious health issues He has even has came to my house when I was sick I feel bad to have heard he is ill possible stroke or heart attack He's in my prayers If anyone knows another Medi-Cal Dr please let me know !!

I had a very positive experience with Dr. Lee. She is knowledgeable, patient, thorough and took the…read moretime to explain my condition and treatment options, which made me feel comfortable and well cared for. I truly appreciate their professionalism and expertise. While the quality of care from the doctor was excellent, I did find the front office staff to be a bit less welcoming at times. Improving the overall friendliness and communication at the front desk would make the entire experience even better. Overall, I would still recommend Dr. Lee for their outstanding medical care.

Please avoid at any cost. This doctor is more of a corporate rat than a doctor who cares for…read morepatient. During my annual physical with her, i told her that my insurance charges me for anything other than physical. She asked me any problems. I said yeah i am getting ear infection (skin). She looked at it, said if i treat this it will be a different dx code. I said no need to treat it as m already putting antibiotic. She then said its bleeding and gave me cotton. She ended up charging me $350 to give me a cotton. This is despite telling her not to treat anything outside physical. She will ask u problem which is what physical is for but unlike other docs she will charge u even if she did nothing to treat it. Memorial care does not care, they love her for obvious reasons. Pls avoid at all cost.

I came here for a Doctors visit -- a general wellness check. I made appointments online to see Dr…read more Joyce C Chang and she was one of the best doctors that I have ever had the pleasure of meeting. I am a skeptical person, when I look for Doctors, I want to make sure that they'll treat me like an important person rather than a number that just walks in the door. The staff were extremely nice, helpful, and pleasant when it came to the pre-screening stuff. Dr. Chang was also extremely nice and helpful when it came to my wellness check and was honest with what I should be doing. After my appointment with Dr. Chang, she made a couple referrals to other Doctors that specialized more in what I was looking for and made it extremely easy for me to schedule appointments with said Doctors. I am extremely happy that I gave this place a chance and I'll definitely refer this place to others!

Called spoke with a male representative they didn't take the insurance my niece has for her child I…read morestated ok. Do you take cash he said No I asked why he put me on hold came back still did not answer my question as to why they don't take cash payment on going instead he gave me the phone number for a clinic in Hawthorne in which is a distance as well but it was cheeper he gave me the copay for the ER comparing it to the class nic so if they see this review I hope someone can be HONEST ENOUGH TO TELL ME THE TRUTH IN REFERENCE TO MY QUESTION. SMH UNBELIEVABLE GOD GUIDE THEM AND LET THEM NOT BEAT AROUND THE BUSH OR DEFLECT FROM WHAT MY CONCERN WAS OR ANYONE ELSE.

Yup, I yelp doctors too. Especially if they are really wonderful ones. My regular doctor was out…read moreof the office a certain week that I really needed to be seen for a medical matter. Scheduled with Dr. Ekejiuba and she is thorough, knowledgeable, caring, and has a great personality. This medical office operates with excellence from the office staff, nurses, medical assistants, and doctors. The doctors are thorough, very knowledgeable, professional, and I always leave with an informative pamphlet. Definitely a 5 star medical office. Actually found this office through yelp under Joyce Chang, M.D. originally, another fantastic physician. Cheers to optimal health!

If I could give zero stars, I would. My mother sought help from this doctor as she was experiencing…read moreserious neurological symptoms. My mom through these symptoms set an appointment to seek some answers. During her visit, the doctor interrupted my mom and wouldn't let her finish describing how she was feeling. Additionally, during the assessment, she was very rude when my mom couldn't answer questions she kept condescendingly saying "you don't know the answer!?". She couldn't answer those questions because she had a large mass in her brain impacting her ability to communicate effectively. She did eventually ordered the scans but my mom was feeling so unsupported and heard that she had her husband drive to the appointment and stay with her. Post scans and surgery, this doctor can see the seriousness of her condition and treatment and her previous communication difficulties which persisted post surgery. I called to get a referral for speech therapy which is highly recommended quickly after brain surgery. When I spoke to her on the phone, she refused to do the speech referral and said let the other doctors do it. I followed up twice via email to document the refusal and rationale but received no response. All other professionals who I said this service was refused was completely shocked. My mom should have received much better care and should have been listened to. I'm disappointed in the failure of this doctor who is a Black women to not care for my mother (another Black woman). I have filed a grievance because of this treatment.

Dr Lynn Coates has been my primary doctor for over 10 years. She is very helpful, patient, and…read moreknowledgeable. There is never any trouble making appointments. I can usually get in to see her within a day or two, if it's not an emergency. Her office is just off the freeway and easy to find. The staff is friendly and courteous. I recommend her to everyone.

I really wanted to like this place and Dr. Coates. I was referred to her by a friend who saw her…read moreonce (when her doctor was out), but I'm a cancer survivor and I am cautious (more cautious than I was before I found out about the cancer). My first appointment with Dr. Coates was ok. The office was nothing special (kinda dated), but it wasn't off-putting. The doctor was pleasant enough. She was quick and to the point (which I don't mind), but maybe she's trying to be too quick. We did a run down of my prescribed medications. She asked questions, and I answered them. Her conversation was good. She did a quick touch here touch there exam (and this is where the first red flag went up). Knowing that I am a breast cancer survivor (questions asked and answered), she asked me to raise my size "G" bra and she felt my breast quickly (while the bra was pressing down from the top). I found that experience odd, but she scheduled me for a physical so I thought she may be more thorough later. When I went to fill my prescription (half a tablet once a day), the pharmacist gave me a capsule (one capsule once a day - that's 2x the amount that I am supposed to take). When I questioned the pharmacist and told her the dosage was incorrect, she showed me Dr. Coates prescription and stated that it was the doctor's fault not theirs. Thank God I'm a person who pays attention to the details. This could have been traumatic if I was a person who just trusted that the doctor knew what she was doing. On my second appointment (the physical), I sat in the waiting area FOR EVER. When they finally called me in, they took me to a room where someone else was already waiting (oops). They put me is an empty room and when the doctor came in she was rushed. I was fully clothed (undergarments, dress, and sweater). Dr. Coates did a rush breast exam (including arm pits) OVER MY CLOTHES and stated, "No lumps here." Seriously, I'm a breast cancer survivor - how can you tell what's going on under all the cotton and the under-wire bra and stuff? I was shocked and disappointed. Like I said I WANTED to like her. Needless to say, there will be no more appointments with Dr. Coates (I can't risk it).

This is was the most horrible medical experience I have had. The wait times are longer than the…read moreactual appointments. Just as other reviews have explained, they make you come in when its unnecessary just so they can charge a co-pay. When I was actually in the appointment, I felt like I was not being heard and trying to get a refill for a prescription was so difficult. Staff members are rude and some are even incompetent at simple tasks. I first started out with a PA and the visit was fine until they pulled in Dr. Batongmalaque (who is from an older generation) and that was when everything started to go downhill due to her older mentality. I have been a patient for less than a year and I have seen enough.

They don't answer the phone. I've been trying to schedule an appointment for days. I'm switching…read moreproviders today smh

I had a horrible experience in this medical office. Waited for over an hour i.e. 1545 to 1700 and…read moreno doctor / provider came to the room after my checking in. I had to leave without seeing a doctor. I would not recommend any one to come to this facility if you value your time.

I was super hesitant coming here because their yelp page had bad reviews and I couldn't find…read moreanywhere else to get information so I'm hoping this review helps anyone who had the same issue as me. The office is actually called FAMILY PRACTICE ASSOCIATES, it is Dr. Ghanian's office BUT mainly, as far as I can tell, Dr. Basa and Dr. Hector are available. I was recommended to this place by a family member. This was my first visit to a doctor since 2008 because I never had a good experience with doctors. I needed a yearly check up to know where I am standing with my health and needed to follow up because of my ER visit a few days prior to the appointment. The office and rooms are very clean as well as the restroom. Front desk is alright, they could be a bit more welcoming, friendly/professional but you're here to see the doctors so it's whatever. I was seen quickly and was in and out of the office in about an hour. Everyone in the back is nice and welcoming. Dr Hector took the time to answer my questions. I felt like he actually heard my concerns and had valid answers/ solutions to them and took his time with me. I never felt rushed. I have also heard great recommendations for Dr. Maria Basa. I will definitely continue coming here!