Blair (at the Kingsgate location) was very warm and personable, and helped me feel at ease for what…read morewas a new and honestly intimidating prospect. She was patient and helpful to look at many suits, materials, patterns, etc. and always let me look around and try on at my own pace. I never felt pressured and encouraged. I appreciate her help and experience! This store was a pleasant find in Lubbock, highly recommend!

My family and I went to h.g. thrash in Kingsgate, looking for a tux or suit for prom. We were…read moregreeted with a monotone "Hello." by the older white gentleman who was balding with a beard. We asked what tux's or suits they had he showed us two options and quickly walked away to another gentleman leaving us with questions unanswered and feeling like a waste of time. We will not be returning for any of our needs.

We made a trip to Lubbock and our future red raider selected a basketball as his souvenir. However,…read morewhen we returned home (out of state) we discovered the ball wouldn't hold air. I contacted the store and manager Taelor returned my call the same day. She was extremely helpful and provided great customer service, as any Red Raider would do. She was very friendly, prompt and shipped our son a new ball with no problems or hassle. So very thankful for her going above and beyond to make our kiddos day!

Don't shop at The Matador they are over priced and a narrow selection. I order shirts for the The…read morefinal four and they were never shipped. When I emailed about them several times the owner or manager was rude and snippy, When I drove to pick up the shirts the young lady (obviously a student) was nice and apologetic, but could not help because they did not order enough shirts to fill paid orders what the heck. I went two doors down to Red Raider Outfitter. Huge selection and super nice people. Again do not shop The Matador.

The staff are always helpful. The selection is great. I always find what I need, and it fits right…read more DXL is a great place to shop.

DXL is my favorite store for stress-free shopping. The employees are always so happy and most…read moreimportantly, super helpful. I love that they will help you find the perfect size for anything and be patient. This place is the Chick-fil-A of men's cloths. If you're a man/bigger man always come to DXL first before shopping at Men's Warehouse or any other store. Plus, if you buy an item it's remembered in their system so you never have to search for it again.

Alexis in men's apparel needs a raise. She just started working here. She helped me with picking…read moreout a shirt. I was asking her all kinds of questions and she handled them like she'd been there for years. Super friendly and outgoing thank you Alexis!

Best shoe selection in Lubbock. Heck who am I kidding....it's the best ladies shoe selection in…read morethe HUB city. They carry a fantastic selection of higher-end shoes like Antonio Melani. This location always has plenty of staff, inventory & like a good Dillards....amazing clearance sales.

My daughter and I found a few cute tops at this Kohl's in south Lubbock, TX…read more Spring styles were available on February 17, 2026. One of the blouses did not have a tag so I brought it the register for a store assistant to look it up. It was marked down to my liking. The dressing rooms were a bit dingy. Many sections needed refreshing and reorganizing. I still like the Vera Wang deals here.

Went in to exchange my Keureg to Kohl's "hassle free exchange policy" After speaking with the…read more"manager" Donna, she told me to find one of equal value and pulled up an item that was $118. After finding one I brought it to the counter only to be harassed by a stock boy stating there was no sku number on my exchange. The "manager" ,Donna, was standing there and said nothing. Take your money elsewhere..management has clearly gone downhill. If they are harassing people about their "hassle free return policy" they obviously are going out of business. And with management like this its not a question of why. Gave one star because .5 wasnt an option.

I found 3 Squishmallows I have been searching for here so for that reason alone... this place gets…read more5 stars from me!!!

I love Marshsalls, however I find the shoe department frustrating. There is no place to sit down…read moreand try on shoes. I am a 77 yr old woman and standing on one foot to try on a shoe is absurd. then to try and retie a sneaker standing up is laughable. That is until someone falls. And I would be the one.

We are in Lubbock, so this is a different world. In this…read moredifferent world they have this little store that sells everything you buy in cities like Dallas or Fort Worth as well. In the past they had to hide certain products, for whatever reason. Now they show them more openly, and if you want something special for your girlfriend or wife, or your boyfriend or husband, this is the place to get it. The staff is super friendly and knows what they are talking about. No I don't know if they tested it all. Even people that are unsure or shy, will get good help. On the first floor they have clothing for women, on the 2nd one, they have shoes and boots as well as a small selection for guys and there toy room, a room that has all kind of sex toys. This is almost as good as it can be in a city like Lubbock.

I decided to check out Intimate Expressions, shopping for a Valentine's Day gift for my wife. I…read morenever expected to find such a hip, up-to-date shop with everything you would hope to find in Lubbock!. My friend owns the top intimate shop in Dallas and Intimate Expressions was on par with his! The owner and sales team were wonderful, helpful, kind and made a guy feel comfortable shopping for his wife. I'm taking my wife back for their Valentine's party this Saturday evening!

Went to the store I need to browse and I find around four shirts that I like and I use one that…read morenight everybody liked it. It was my birthday and everybody like my shirt that I bought that day so it was a good store to go. I liked it I'm going back.

My first time using yelp because for the first time in my life I had a poor enough experience to…read morewarrant using it. Bought 3 suits for a wedding. Needed some alterations, but for my weightlifting brother, he needed to order his jacket to have something that would fit better. We paid for everything day of, and as for the ordered jacket, we paid for it there and were TOLD we would get a call and pick it up in about a week. My brother was told he could leave the rest of the clothes he bought there, that way when the jacket came in they could take any tailor measurements all at once. Come to find out, the NEVER ordered the jacket, and rather thought we already left with it (I found this out after calling them asking why I hadn't heard anything in 2 weeks). I then had to PROVE we didn't get the jacket, and after they FINALLY ordered the jacket, when my brother went to pick it up, they told him they didn't have anything else for him... After buying our clothes, they put it back on the shelves rather than holding it for his alterations. They acted like we already received our clothes, since we purchased them, and effectively told us to kick rocks. Only when I came back with EVERY SINGLE ITEM PURCHASED, and went through the receipt, and showed them how his items were not included in our haul, did they oh so reluctantly go grab my brother pants and an undershirt to go with his jacket, all of which had to be tried on and tested because his original stuff was not kept AT ALL. The employees throughout all of this were indifferent, and said "well, looks like you already got it" and then ran off to the back to not be seen for another 10 minutes. As a man, I would rather go to prison wearing skimpy short shorts and a face full of makeup than deal with such an inept, inconsiderate, unprofessional, and frankly stupid group of people again. 0/10, would rather have my stomach pumped for kicks than work with ANYONE at this store again. The fact these employees' votes carry the same weight in an election as a surgeon make me depressed. But hey, I guess they did have a solid selection of ties still.

I have gone to this store a LOT over the years. I usually just wanna find some new clothes or shoes…read moreand always find several items that i wear often. they have a variety of sizes and styles for every occasion. they also have a good variety of beauty items. i will admit that their purse section isn't the best, so if that's what you're looking for i recommend going somewhere else for that. everything is cheap and (usually) good quality. it is also one of the few stores in town that are open later than 6 or 7. i highly recommend coming here even if it's just somewhere to go shopping with friends/family!

Came in hoping to find a new purse and very limited..I really enjoyed shopping here at Christmas…read morebut was disappointed this visit. I understand that everyone is shorthanded, so certainly give them credit for that. I'll be back

Such a cute boutique. The owners are so nice and helpful. It is small but they have a great…read moreselection. For a girl my size it's disappointing to walk into a boutique and find something trendy but not have my size so y'all are on the right track. Thanks girls! Will be seeing you next payday!

From the owner: We carry women's accessories and clothing size small to 3x.read more