I finally found shoes that I have been looking for here at this location. I had tried two other…read morelocations to no avail! We entered the store in the middle of the day, the shop was empty but we were greeted immediately by an associate. A few people came in after us, but overall I thought it was still slow for a Monday. The salesman came by to check on us a few times, recommend a few shoes and explain the availability of a wide dress shoe size according to brand. The shoes were neatly arranged; I was able to find what I was looking for quickly. The clearance section for my size had good stock. Usually my clearance section has small stock or a limited number of shoes there, but this time I had as many as the other clearance sizes had. I narrowed down my hunt and had a generous amount of time trying the shoes on. Best of all, their stock of Lifestride shoes was excellent! I found some styles that were sold out at the other Famous Footwears. Upon check out, my shoes were much cheaper than I had thought (they were clearance but rang up for about half the price!) I had a great time shopping here (no lines, good service), and was impressed that the associate was the only worker I saw in the shop (perhaps someone was doing inventory in the back?). Be a Famous Footwear member and get coupons to apply to your purchase (download the app, it's useful!) I had a 15% offer which I used. Once again, Famous Footwear came through for me. I generally have a hate/love/hate relationship with shoes. Today it was love! LOL.

I have been on line waiting to cash out for 47 minutes supervisor Ashley is rude and refused to…read morehelp getting the line down. When I asked her if she can help at the register, she replied " it's only her and the cashier at the store and she on the floor therefore she will not help at the register. Still on the line and the line is very very long. Worst customer service ever. Who lost there mind and made her supervisor. Still 15 customers on line waiting to cash out

Great selections and prices! Excellent service, very neat, easy to find things. Mostly for women…read moreand children.

So picked over. TJ Maxx is so much better. Not enough good stuff. It was a waste of time the couple…read moreof times I went there. Nordstrom's is so much better.

This store is bright and clean. Friendly staff. The clothing seems to be made for ages 40 +. I…read morefound some great pieces on sale!

I wanted to take the time to let J.Jill know what an excellent experience I had in the J. Jill…read morestore in Glastonbury, C.T. (140 Glastonbury Blvd. Suite 11 Glastonbury, CT) today. The store manager, Susan Jordon, was so upbeat, energetic, friendly, and made my shopping experience one of the best I've had in a very, very long time. I came in to return an order of 4 pants I purcahsed online as a first time customer at J.Jill, I wasn't sure what size to order. Susan simply explained that I was ordering way too big and helped me find the perfect work pant for my new job. She set me up comfortably in a fitting room and brought me endless options to try - taking all the guesswork out of shopping, she picked out items that she thought would fit me well. Once we found the perfect fit, she found the pant in every color they had and went above & beyond to find me the only black pair left in a back stock room (double checking the computer inventory one last time before checking out). She was so friendly & kind - she was a complete joy to shop with. You don't run into this level of customer service at most retail stores. Susan is a tremendous asset to your brand and the company would do well if she traveled to other stores to spread her contagious attitude and friendly service! Job well done, Susan! If you're looking for a new wardrobe, or to simply put a functional outfit together - Susan is your gal! Thanks again, Susan!

I've been shopping at DSW for years, and overall it's still a solid place to find quality shoes…read morewith a wide selection. On my latest visit, I found exactly what I needed without too much hassle, which is always a win. That said, it feels like the discounts and deals that DSW was once known for have scaled back a bit. It used to be easier to find deeper markdowns or snag something under $50, but now you have to dig a little harder--and even then, the deals aren't quite what they used to be. The clearance section felt more picked over than usual, and the pricing structure can be a little confusing at times. Still, the store was clean, organized, and the staff was helpful. If you know what you're looking for and keep an eye out for rewards or promotions, you can still score a good deal--it just takes a bit more effort than it used to.

To preface, this review is not towards the Plainville store, as they have great customer service…read moreand friendly staff! However, I tried using a sale discount online about a month ago, but it excluded ASICS. I find it odd a shoe store would exclude a brand, but that's ok. ASICS are the most comfortable to me considering I have a heel spur, and one foot that had surgery. Just to offer my opinion to consider including ASICS, I sent a message to their customer service via email. The following day, I received a nice response from Yelena, acknowledging my inquiry and to please send them the pair I was interested in, along with my size and they would be happy to honor the sale. A few days later I replied along with a screenshot and the size. I reached out twice over the next couple of weeks and never received a response. I then sent a regular letter via mail requesting feedback. Zero response. I wasn't looking for exceptions to begin with, but why offer if you aren't going to back it up? I'm not sure how you simply ignore a customer, but that appears to have taken place here.

Working with Marcus was just stellar. He was not pushy, had a lot of style, and had a great smile…read more I definitely always hope to come here when there's a stellar sale going on, but in terms of locations, this one might be one of my favorites!

I've been a long-time Brooks Brothers customer (I used to go to the store in the Copley-area when I…read morelived in Boston), and most of my everyday work clothes are from Brooks. The Evergreen Walk store is the best I've visited in CT, in terms of selection and service. They generally have everything you're looking for in casual, business and formal attire. The staff has been, for the most part, very friendly and helpful on all of my visits. This is a definite recommend if you're a fan of the Brooks brand.

I am now the owner of a beautiful area rug that is so soft and wonderful. The staff was friendly…read moreand helpful and helped my partner and I go through stacks of rugs before selecting the right one. After thinking about the decision for a week, I purchased the rug over the phone. The staff worked with us on the price point and held the rug until my partner was able to pick in up. Strong customer service and unique, awesome items.

I was not greeted nor acknowledged upon entering the store. Whatever. Both employees walked by me…read moremultiple times and only said hello to individuals lighter than a BROWN PAPER BAG. What I find interesting is that I arrived in the store before any of the lighter skinned individuals, but received no such greeting or offer for help. Also seems to have no issue greeting people of south Asian descent so I don't believe it's entirely a brown issue. They don't like BLACK PEOPLE, don't come in here and waste your money! :) they'd rather lose sales than be decent people. UNFORTUNATE BUT TRUE. Sucks that you're letting your prejudice and pride get in the way of sales. Terrible experience and would give 0 stars if I could. totally racists or at the very least prejudice. I watched the older manager and his approach after ignoring me. there was an older white couple and a younger couple (that he already helped), a black woman and a Hispanic man (who had just come in). He watched for a second, walked past the younger two, the went over to the older white couple again. coincidence? I think not. I would say the service was terrible, but I can't rate what doesn't exist. I could've been a scout or procurement professional. oh well!

Joes is still great, I got 8 years out of my re-heel - much longer than the heel it came with!read more

Went in to get my Valentino's heels repaired. Owner did a great job in two days! Couldn't have…read morebeen happier with my service. He def knows what he's doing!