1. Jos. A. Bank

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Canton, CT

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Jos. A. Bank

2.4 (7 reviews)
Open • 11:00 am - 7:00 pm

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9 years ago

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15 years ago

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8 years ago

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7 years ago

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13 years ago

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9 years ago

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10 years ago

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I had the most incredible experience at Mariella's. From the moment I walked in, I felt so welcomed…read moreand special. My consultant truly listened to everything I liked and didn't like, and she DELIVERED. She had me trying on more dresses than I could have imagined, and each one felt more aligned with my vision than the last. I never felt rushed... we actually found the one with about 30 minutes still left in my appointment. I also really appreciated how mindful they were of my budget. Not only did they stay within it, but they were intentional about keeping me under budget to allow room for alterations which was incredibly thoughtful. One thing I really appreciated was how respectful and kind my consultant was during try ons. She would turn around while I was changing until I felt comfortable or needed assistance. The owner also came in to take my measurements, which made me feel even more comfortable and taken care of. You can really tell how much they value their brides. They even offered complimentary water, which was such a thoughtful touch for my group. Overall, the entire experience felt calm, supportive, and genuinely special. This is such a peaceful environment to find your dress. I felt heard and beautiful throughout. I would HIGHLY recommend this salon to any bride looking for a truly exceptional experience!

I had a great experience initially shopping for my wedding dress and absolutely love the gown I…read morepurchased, but unfortunately the rest of my experience was very disappointing. After paying for my gown in full, I was contacted the next day about a $10 "missed charge" due to a staff error, which felt unprofessional and frustrating after the significant amount I spent. When I picked up my dress, the issue was brought up again despite it being confirmed as the store's mistake, and the handling of it felt dismissive and I paid the $10 There were also communication issues. No one notified me when my dress arrived, and I only found out after calling the store myself. Overall, while I love my dress, the lack of communication and customer service throughout the rest of the process was disappointing, especially for such an important purchase. I would not recommend based on my experience.

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