My review is a reminder for future customers who wish to get a nice gown/ formal dress for a special date, such as my case - I went to The Dressing Room on Feb 2nd with my mother-in-law due to a friend of hers' recommendation. We did not have major problems during our visit, despite the lack of actual dresses - most of the colors and sizes they do not have ready to go - and I understand since is a small business but the choices are extremely limited and sometimes is hard to get a picture of the whole idea - most of the designs they did not have in the store, so I had to stick with a picture in the magazine they gave me to take a look and pick something... So far, it was fine because it was told to us the dress would be at the store between 6-8 weeks -mid/end of March- and if I did not like what I chose, I could exchange, or do alterations. Great! - or not - Between the last days of March and the first week of April, I spoke with an employee from the Dressing Room a couple of times, and all she told me - it was not the store's fault for the delay in the shipment, since a third-party company does the work AND THE DRESS COMES FROM EUROPE. And also another person got the same dress that I did and it was expecting to wear the dress on May 1st *FREAKING OUT WITH THAT INFO*. I'm sorry, but I buy international items all the time from a bunch of different countries, and I've never had such a delay like that before - have you ever considered switching the delivery company, since it's their fault??? So, finally, after lots of stress, April 23rd, I got a call saying my dress was at the store - UHUUUUL - great, let's go pick up!!! I scheduled for Sat 26th at 3 pm, but on Friday, 4:50 I got a message - not even a call - from the store telling me the person who would give me the dress would need to leave earlier that Saturday, but she would be happy staying later any other day of the upcoming week... Since I'm leaving the town for the next couple of days, I preferred to get my dress earlier, and before I leave, after all this headache... So I asked if I could go on Monday and the answer was... NO! and then if I could go on Tuesday, and guess what the answer was NO, again, because she was not available - all of this drama happened on Saturday - So, the cherry on top - I was celebrating my husband's birthday Saturday night and all of a sudden I received a message from the Dressing Room 8 PM!!!!, saying that ACTUALLY MY DRESS IT WAS NOT AT THE STORE THIS WHOLE TIME - THEY JUST ASSUMED. IS THAT REAL? SHE JUST NOTICED MY DRESS WAS NOT THERE ON SATURDAY AT 8 PM??? I DOUBT THE STORE WAS OPEN THAT TIME. Why taking so long to tell me the truth? I was born at night, but not last night... - I do not know how they made this confusion. That Saturday, I decided I did not want to make a deal with a disrespectful establishment. So today, April 28th, I had a call from them that my dress is ready at the store... But it is too late because I already got another dress!!! I'm about to celebrate my one-year wedding anniversary in one month. I have no more strength to deal with this lack of professionalism... It was stressful and painful. This store irks my nerves, and I can not stand that. I do not recommend, go anywhere else but there. Save your precious time from these kinds of people. read more