I cannot recommend The Dress Shop enough! After visiting several bridal stores and either not…read morefinding the right dress or not having the best experience, I decided to stop into The Dress Shop as my last store--just to see what they had. From the moment we walked in, we felt so welcome and taken care of. Although I'm sure all of their stylists are wonderful, I was incredibly lucky to work with Isabel, and I truly cannot give her enough praise. She was absolutely incredible. Isabel was so knowledgeable about every aspect of the gowns--fabric, designers, styles, silhouettes, details--you name it. She answered every question we had and made me feel reassured and completely comfortable, more than any other shop I visited (and I visited a good few!). One thing I loved was how personal the experience felt. During my first consultation, Isabel asked about my (then) fiancé, how we met, and details about our wedding day. It truly felt like they cared about me and wanted to get to know my story. I honestly felt like I became friends with them! There was never an ounce of pressure. In fact, it was the opposite--they respected when I needed time to think and never made me feel rushed or questioned my decisions. It was such a refreshing, positive experience. This shop--and especially Isabel--is genuinely at the very top of my list of wedding vendors. I've been excited to write this review since the day I bought my dress! Even after my dress purchase, I visited a few more times to look for a veil, jewelry, and accessories, and every single person I interacted with (front desk, phone calls, stylists) was so kind, encouraging, and helpful. I found my dream dress, veil, and bracelet here, and the entire experience was something I'll cherish forever. If you're unsure where to go--especially if you've tried multiple stores like I did--please visit The Dress Shop. You will not regret it.

Jessie was absolutely incredible with our group. She truly listened to what my beautiful niece…read moreenvisioned and thoughtfully guided her through options that matched her style. When she found "the one," it was pure magic. Jessie's energy was contagious in the best way -- supportive, warm, and never pushy. She made the entire experience so special. We had the most wonderful day!

This place is really nice for dress shopping. There is a lady in there named Arlette and she is…read morewonderful and super helpful. She's not pushy and really takes time trying to help. I also like that I don't feel rushed in there. If you have an appt, there is no more than 2 ppl trying on dresses at the same time. Arlette has gone above and beyond trying to help me find a dress. Great employee. Thank you Arlette.

Wonderful service, a large stock of dresses. Thank you for helping my granddaughter pick out the…read moreperfect dress for the prom.

Made an appt here for my Daughter and I to try on mother dresses and bridal dresses. After the…read moremother dresses, the lady tells us she has no more time/help to start trying on bridal dresses. What??? That's why we made an appt lady!!!! She was pushy to only look at the racks of my size to encourage you to purchase off the rack dresses. I'm like...nooooo I'll be ordering a dress so I can look at all sizes for style. Who feels comfortable buying a dress that a ton of people have tried on? Gross! Very rude/extremely pushy -and short! Not the experience we were looking for!!! Would not go back to this place!

While I didn't end up getting my dress from the outlet, I am so happy I came here! Nicole was…read moreassisting me in my first dress fitting and did a great job of asking for what I was looking for, making me feel comfortable and I really felt like she understood what I wanted. She found me the absolute perfect dress, but it was just a little too big, otherwise I totally would have gotten it!!! Ultimately, she helped me figure o it what I did and didn't like it a dress before I headed off to the flagship where I ended up finding THE one. Great prices here and felt like there were more options for us to look through on the floor rather than waiting for her to bring them to us like I felt at the flagship. Was a great experience for me and my tribe

I came across this adorable shop while searching for prom dresses for my daughter. We had a list of…read moreshops to check out & this being our first stop. We had a fantastic experience, tried on 10 plus dresses and loved so many. Patty & her team were very attentive and made our shopping experience a great one. Needless to say we found our dress here, and will return as a customer for future formal dress shopping.

The dress my daughter got for her wedding was beautiful and affordable. But I would take it…read moreelsewhere for any alterations we wasted a lot of time and gas coming in for fittings with no progress done to the dress. 3 days before the wedding and still no alterations to the dress she said she could have it done by the next day but we used better judgment and found another place to do the alteration. It definitely caused a lot of unnecessary stress. Your wedding day is a day you will cherish for the rest of your life so I definitely recommend doing alterations elsewhere.

I loved working with Elizabeth! I found my wedding dress here making it the 4th dress I've…read morepurchased from Fantastic Finds.

A few months ago, I went wedding dress shopping at Fantastic Finds with my mother. This was my…read morefirst time ever trying on dresses, and I came into the appointment incredibly excited! However, I left disappointed with the whole experience. When we first met our consultant, Donna, she acted as if she was annoyed that we were there for our appointment. She never formally introduced herself and practically ignored my mother throughout the whole appointment. It seemed as if we were more of an inconvenience to her than a potential customer. The dresses she pulled were beautiful, but not in line with the inspiration photos I had showed her (even though I had asked if we could try on dresses that were more similar to those pictures throughout the appointment). If someone asked for recommendations of where to look for their wedding dress, Fantastic Finds would not be at the top of my list.

Staff are super helpful and amazing. Found a dress within ten minutes and the owner made the…read moreexperience super easy and fun!!

I'm not sure why the bad reviews on here because my experience recently was amazing. My daughter…read morewas treated like a princess. Came with the intention of buying one dress and fell in love with another and despite it being close to closing time they didn't rush her until she found THE ONE dress for her Prom night. As a mom I'm so happy they took their time with her so I'm going to take my time to Rave about this place. The staff were so kind and the owner is so sweet. They truly make you feel like family. They have a large selection of gowns in all sorts of colors, styles and sizes. You won't be disappointed going to Hermz.

This store was so cute! They have so much in here, we were lost for almost an hour going through…read moreall the treasures. They have what seemed to be a bridal boutique, but for Mothers of the Bride...Not sure if they also service Bridesmaids or have actual wedding gowns, but they have every accessory you could possibly think of for that special occaision. They have loads of jewelry and purses and bags and candles and soap and trinket-type gifts, lotions and potions and sunglasses, hosiery, home decor...it was a big mish mash of stuff, but it all worked...it all was wonderful and lovely, and I even bought myself a pair of sparkly flip-flops for ten bucks! I was happy :)

I love this store and the merchandise, but I'm done with the snooty sales ladies. Actually, there…read moreare only 2 and the one I had today scared me. I told her I didn't need help, yet she felt the need to tell me a certain brand pant I was looking at should be worn tight. I told her I didn't like my clothes tight. She came up to me 3x to tell me I was making a mistake and seem agitated that I wasn't following her recommendation. When I explained to her that I have purchased the same brand pant at the cove in the size I wanted, she asked my name to look up my previous purchases because she didn't believe me. Even with a 20% discount I will never show my face in that store again.

They carry over 500+ high end dresses in store and have the possibility to order things too…read more They are rather pricy but I've never been here without finding a dress. They also have a closet in the back of imported couture one of a kind dresses from Lebanon and Dubai. No price cuts on those but they're too gorgeous to pass up! They also do great alterations :)

This establishment has horrible customer service. We walked in, and immediately were greeted with…read morehorrible attitude, with no welcoming manner. 2 of the younger employees were nice, and helpful. While the owner, was not. They require a parent/guardian to be able to TRY ON any dresses, as well as not being able to try on dresses that are not your size. We drove an hour to get to this store, and we wasted our time. I have no idea how this place has any business, as they are not welcoming or accommodating to their customers. I do not recommend. Thank you to Hermz in Royal Oak, we got a great dress! I recommend that place.

Customer service was good. The original dress was 700.00 that my daughter picked out for prom. The…read moreadded accessories, and alterations brought the total to 1300. The day of my daughter prom her gems were falling off and the draw string in the back ripped. Their quality is cheap and does not stay on the dress. The entire night my daughter said pieces of her dress kept falling off. The dress was beautiful but the quality is trash. They did a rush job sewing her pieces on.

First I want to Thank the owners of First Lady because I felt like a Queen the day of my 40th…read moreWedding Anniversary Celebration I was absolutely Gorgeous. OK the day I walk into First Lady I saw a lot of beautiful dresses but when I got to my size and she pull my size dresses I wasn't impress I didn't see what see saw until I put the first dress on and then I said it's cute because I don't like to show my arms she told me what she can do so I said OK I'll try the next dress OMG I knew that was my dress and said Yes to the dress instantly. She made changes to the and OMG it was beautiful and the price was great. I thought I was g to be looking all day because I was going to come to Southfield but my sister talk me into instead of ordering my dress I so glad I came to Detroit. Ladies if you are looking for that special one of a kind dress please go to First Lady

THE WORST STORE. Do not order from this store. I expressed shipped a dress to the UP of MICHIGAN…read more.. they failed to deliver it within the time and all the store agents have been telling me it's in New York, or my package now has a lost claim on it, the agents within the customer service of Windsor itself is useless as well. I never got my solution resolved, never got my dress, never got the whereabouts where my dress is really located, and the Windsor store in Troy, MI does not care nor answer their emails/phone calls. This is the worst customer service and store I've experienced, this store has the laziest staff and I am extremely disappointed I have to miss my prom now...

Always have something I like. A little pricey but worth it. Not matter the occasion, they come…read morethrough!! Wish they emailed you about deals b'cuz im not in the mall often.