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    Jordan's Nursery

    3.9 (7 reviews)
    Open • 8:00 am - 5:00 pm

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    7 years ago

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    8 years ago

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    13 years ago

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    13 years ago

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    4 years ago

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    10 years ago

    Rude, unprofessional customer service each time I've shopped here. I'll never be back.

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    10 years ago

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    Wapsie Pines Lawncare & Landscaping

    Wapsie Pines Lawncare & Landscaping

    3.4(5 reviews)
    5.3 mi

    We are very satisfied with our landscape revamp. The project turned out better than we had…read moreimagined. Plants, pavers, new front steps and an awesome pergola give a whole new professional look to our property. The crew was friendly, competent and always cleaned up at the end of each work day. The spring and summer months do get busy. If you're patient it is well worth the wait!

    After thinking we found our new lawn and landscape care company I was sorely mistaken. Last years…read moreservices were nothing but disappointing. Main problem: they became busier than they could handle. Everything started to go wrong at the beginning of last spring. We had them come out to start up our irrigation system. They were hard to book. Didn't end up coming until June. Then parts on the irrigation valves had to be replaced even though they replaced them the previous spring. I'll explain more about the irrigation in a little bit. We booked them for all our lawn fertilization and weed control needs. There were supposed to be at least five applications. We only received three. They just couldn't get to us. My dad experienced the same problem at his house. At the beginning of the season they sent us a flier for care for ash trees. Saying they would come and put a protectant on the tree to protect it from ash bores. My husband called them on it twice. We never heard back from them. My husband called for a load of river rock to be brought to the house last summer. The receptionist told him she would not be able to schedule it. They were just too busy. Not let me give you a call later... Just no. So back to the irrigation. This spring we contacted a new company to start up our irrigation. Turns out the valves they replaced TWICE were installed upside down. So again they were busted and would need to be replaced. Nightmare. We literally spent thousands with wapsie pines in the two years we worked with them. But their I experienced workers and inability to take care of existing customers sours me. We're done with them.

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    Wapsie Pines Lawncare & Landscaping
    Wapsie Pines Lawncare & Landscaping
    Wapsie Pines Lawncare & Landscaping

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    Ashley

    Ashley

    3.0(7 reviews)
    2.6 mi

    Bought a Serta king mattress at Ashley Furniture in Cedar Falls, Iowa. The bed is advertised as…read morebeing 80" long. It was 76" long delivered and they replaced the mattress two times... and all were short as well. The width advertised is also short. Measure the mattress before buying.

    I purchased two purple pillows ($239.99 each) and was not told up front by the salesperson, Fred,…read morethat they had a LATEX core. We were, also, not told up front that they were not returnable, which I should have asked about in the first place, in case the loft of the pillows was not appropriate for my neck. One pillow was left unopened in the box, and the pillow I chose to try out has a defect in the purple grid. I let the pillow air out for almost a week in order to be able to sleep on it, due to the chemical smell. The morning after I slept on it, I had a blister and rash on my face, as well as, a severe headache and stuffed sinus. I went over the paperwork and discovered that the core of the pillow is LATEX, which, again, I should have either checked into first, or should have been told about up front. I contacted the store to share my story. The salesperson from whom I purchased the pillow was not in that day, but the man with whom I spoke assured me that they would take the "unopened" pillow back, but not the other pillow because it had been opened and used, even if it did have a defect. He would have the manager contact me. I would have to contact "Purple" regarding the defective pillow. I did just that. A Purple representative told me I had to deal directly with the store from which I purchased the pillows. If I had purchased the pillows through their store online, there would not be any problem, but being as I purchased them through a store, the store's policies took precedence. My husband then called the store to tell them "Purple" would not take back the defective pillow and to ask if they would let me exchange the defective pillow. The girl with whom he spoke said that she would have to check with the manager about the defective pillow, but assured my husband that they WOULD take back the unopened pillow. She would have the manager call us. This was the second time my husband and I had been told that the manager would contact us. We decided to drive the hour to the store, and the first thing we did upon arrival was to ask to see the manager, Kevin. We both explained the situation and he just kept saying "No, we won't take them back; It's our store policy." I stated that he might want to share with his employees that they might want to explain the policies to the customers at the time of sale. He came at me with, "Now, you're trying to tell me how to do my job." I explained that that was not the case. I stated that we were told we would receive a phone call from him, the manager two separate times, but never did, and that evidently there must be a problem with communication. That didn't sit very well with him, so I just said, "I'm done here," and started walking out the door. I don't find it helpful to engage in arguments. He was still yelling at me when we walked out the door. My recommendation is to purchase household furnishing from small town businesses or upscale businesses such as McGowans or places that treat their customers with gratitude and respect.

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    Ashley
    Ashley
    Ashley

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    Jordan's Nursery - gardening - Updated October 2026

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