I have brought my cars to Robert over 20 yrs now and he always makes sure my cars are fixed right ..read more

Pfaff ripped us off. They claimed my van needed brakes and rotors I told them not to change the…read morerotors, and when I checked out the rotors, there was absolutely nothing wrong with them. This then made me wonder if the brakes were as bad as they claimed. They showed my wife brake pads that were metal on metal, which would have at the very least been squealing or grinding, and neither was happening. Furthermore, as bad as the pads were, they showed my wife the rotors would have shown damage, and there was none. My wife went in there to get one tire replaced that was supposed to be $130 by the time she got out of there the bill was $600 they are ripping people off. I met another young lady who told me what Pfaff's told her what was wrong with her van before they could do an alignment. She said they told her the wheel bearings were bad, the tie rod ends were bad, the struts, were bad, the rotors and brakes were bad. I jacked up her van the Wheel bearings were tight as could be, the tie rods were tight as could be, the struts showed no leaks and I asked her if her van floats she said no. Her brake pads were still 90% and there was no wear on her rotors.

I can't say enough for what this auto repair company has done for my family during this holiday…read moreseason. My daughter and her husband were traveling for Thanksgiving and broke down. He found a replacement transmission and installed it for a great price getting them underway again in only 3 days. Thank you guys so much for your help !

Very Very disorganized and unprofessional shop there is NO ORDER what's so ever. When he first…read moreopened service was good. Now he's so busy is where the communication has lacked.Now the owner doesn't communicate with customers well to inform them if there car is ready to be picked up. You have to contact him and if he decides to leave for the day and you call he will not answer.. All that was asked was a courtesy call and he started yelling at me just because I stated that and how much of an inconvenience it caused and was using profanity very disrespectful. Communication and organization and giving great customer is the key to any success and he get's very rude and nonnonchalant as if he doesn't need my business. So will take my business to a much more organized and professional company!!!

These boys go above and beyond helping their customers. They…read moreare kind and professional. Always come through for me. Yesterday, I had a flat and they dropped what they were doing and came to where I was to help me. Any other time I have needed repairs or fixes-they always come through. Nice kids.

I hadn't driven my car in 5 years (post-COVID/WFH) and when I tried to start it, it, of course,…read morewouldn't even turn over. My brother recommended calling S&R. They towed my car to the shop, gave it he once over and I had a call that afternoon with their plan and estimate. It wasn't as bad as I was expecting and they had it ready for me MUCH quicker that I thought. They were also very kind every time we spoke, explaining things to me when I had questions. When I picked it up, the estimate was spot on and very fair. A week later I had to have an ignition switch replaced in another, older vehicle. They couldn't get a new one, but found one online that I could buy, then I took it in and they got it fixed up - again, quickly and at a fair price - and we were back on the road. It's such a relief to know we these guys in Pontiac. So trustworthy, fair, kind and great at their job.

Rick is a very gifted, talented mechanic. I have an older model Chevy and this mechanic is a…read moregenius! Highly recommend!

From the owner: No job is too big or too small. You count your hometown team at Home Town Auto LLC, from oil…read morechanges and brake repair to engine rebuilding and transmission replacements.

Vance (Bernie's son) runs the business. Vance is true to his word and offers a reasonable price for…read moretowing. If you want a reliable tow at a reasonable cost, call Bernies. Vance will answer the phone.

Unfortunately for the Pontiac Community we lost Bernie's Automotive to a fire last year…read more Fortunately for me Vance Miller is still running the towing aspect of Bernie's. I first met Vance when my truck decided to turn itself off and not start. Heller motors said they would tow it in to take a look at it. Vance miller showed up, was able to pick me up, and My Truck/Me to Heller Motors to have it looked at. It started right up for Heller Motors. They worked on it for over two hours but couldn't figure out what the issue was. They didn't find the problem and didn't fix it. They said I would just have to "let them know." I'm thinking, great, this will be a nice surprise for me to look forward to. Well today the big surprise happened. I was about a mile and a half north of Towanda heading back to Pontiac from Bloomington. Finding myself dead on the side of the freeway Vance was the first person that came to mind. I called and without hesitation Vance headed my way to rescue me from the sweatbox that my truck was becoming sitting out in that sun. Vance not only picked me and my truck up to drop off at Sam Lemon Chrysler, Jeep, Dodge, Ram in Bloomington but he took me to Enterprise rent a car up the road. They had nothing without reservation so he took me to the airport to check out Hertz, Avis, and National. No reservation, no cars. Vance then drove me back to Pontiac and dropped me off at my motel. You see, I am from out of town and that makes issues like this even harder because I am unfamiliar with the surroundings. Honestly, I wish I would have never met Vance because that would mean that my truck was in Tip-Top running order. However, I am glad that I met Vance because he was someone that not only picked me up and took my truck to where it needed to be but he was a local that I could bounce ideas off of and someone that could provide suggestions. As far as I'm concerned he went above and beyond the duties of a tow truck driver. In the end he didn't feel the need to stick it to me when it came to the bill. I hope that when somebody is in the need of a tow truck driver they go to Yelp to find their answer. Look no farther than Bernie's Towing and cross your fingers that Vance Miller is the person that picks you up.

Heller Motors has a huge selection of vehicles to pick from. They also offer shipping across the…read morecountry if you aren't local. I recommend checking them out if you are in the market for a vehicle.

My buying experience on a late model used F150 was very positive. The vehicle was purchased…read moreremotely out of state and included delivery. The day after delivery I noticed white paint overspray on the moonroof and right side windows. The white overspray on my white vehicle is not obvious but can be felt by hand. This oversight by the salesperson is fully understandable I thought. After contacting my local dealer for an estimate, I fully expected Heller Motors would accept responsibility to remedy the solution which would likely cost a few hundred dollars. I was informed they will not cover the repair cost on my 11,000 mile vehicle. Hence this negative review

We recently started looking for a small SUV for our daughters and one for a Ford Escape popped up…read moreon CarGurus for Fraher Ford. It was listed as a great deal on CG and from the pictures it looked really nice. Pontiac is about a two hour trip one way from where we live but I contacted Ryan and from the get go we received unbelievable customer service. We drove down there on a Saturday and took it for a test drive and the car was impeccable. It was clean, Ryan provided the Carfax equivalent and gave us the background on the vehicle. We spent about 15 mins negotiating and agreed on a price out the door. We were there for a total of 35 mins that Saturday. We would have to come back the following weekend as we needed a week to get the finances in order. The following weekend we drove and did all the paperwork with Cathy and she gave us the run down on the vehicle and showed us how things worked. All in all, only another 35 mins. So 8 hours of round trip driving to the dealership and only 1 hour 10 mins at the dealership. Unbelievable!! It's usually the other way around. Fraher is a 3rd generation family owned dealership that provided us with the easiest car buying experience I have ever had in my 40 yrs of buying cars. Wonderful customer service and an amazing buying experience. Well done Fraher family!!!

Ryan went above and beyond with getting me information and photos of the truck I was interested in…read more This was crucial to me being I had a far drive. Easy negotiations. Overall you can feel the difference in their family ran dealership compared to other dealerships i was working with whom only was out to make a dollar on me. Thank you Fraher Ford. You gained a customer for life! Couldn't recommend them enough!

We were towed here late one night after a breakdown on the hwy. Mike Price and his mechanic son,…read moreBones, started working on the RV very early in the morning and kept at it in the humidity and the heat. My 90 yr old mom, 15 yr old great nephew, 4 dogs, sister and I were on our way for a short vacation to MI from MO. Before we left I had the 1983 RV in the shop to check everything out as this was the first time out in it and we were going so many miles. Mike and Bones fixed the problem and we made it up and back with not too many more problems, except the AC went out and the defroster didn't work and it rained or misted the ENTIRE way home... BUT the AC was worked on here in MO so.... Anyway, we really appreciated their work, fixing it and explanation on what happened.

Great place to have your car worked on... are they switch the tire for me which would be my second…read moretire for me with them they didn't give me no junk Tire they gave me a good Tire both tires... about 20 minutes later I was already home stuck my phone in my pocket it accidentally called them as soon as I heard their voicemail I hope the phone in about 2 minutes later they called me back to make sure I was all right that I made it home so happy they checked up on me

C&C Auto is a WONDERFUL company!!! I got stranded on the highway, two hours from home, and my car…read moreended up in C&C's garage...they had it fixed within 24 hours and they were absolutely the blessing I needed in such a conundrum. They are some of the kindest folks around and they are very genuine and fair with their pricing. They worked tirelessly to find out what was wrong with my car, and communicated with me every step of the way. They even drove across town to pick me up to retrieve my car at the end of the day because I couldn't get an Uber! I told everyone I know how wonderful they were when I got home. I highly recommend their service. 5/5 would ask for their help again!!

We had all sorts of problems with these people when they repaired our vehicle. Would not recommend…read morethis place to anybody who wants a professional repair job on their vehicle.

From the owner: Minimal Disruption To Your Life. A Dedication To Outstanding Customer Service. Flawless Repair…read moreQuality - Guaranteed For A Lifetime (for as long as you own your vehicle). At every Gerber location our helpful collision pros can handle every detail of your repair and strive to get you back on the road as quickly as possible, confident your car looks and performs like it did before the accident. One of the fastest cycle times in the industry means you get your car back sooner! We'll deal with the headaches of insurance paperwork processing. We'll arrange for a rental vehicle to be ready when you drop off your vehicle for repair. Our twice-weekly update phone calls ensure that you'll always know exactly what's going on with your vehicle. If you prefer email or text, we'll provide your updates that way. Interest Free Financing Options: Need your vehicle fixed now but don't have the money available to pay for repairs? Gerber can help by offering 6 month interest free financing. Collision Repair: Services include auto body & bumper repair, scratch & dent removal, frame straightening, paint repair, & paintless dent removal. Our skilled technicians repair all vehicle models and all repairs include a Nationwide Lifetime Warranty. With over 80 years of experience, we are your full service auto body shop. Auto Glass Repair/Windshield Replacement: Our services include windshield replacement, chip and crack repair. Mobile service is provided at no charge.