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    Jones Walter III MD

    1.0 (2 reviews)

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    Tonda Bradshaw, DO - Dr. Bradshaw's office

    Tonda Bradshaw, DO

    2.4(56 reviews)
    1.6 mi

    I called this office to schedule an appointment for ongoing health issues and was immediately met…read morewith unprofessional behavior by Cindy. After being placed on hold , I began explaining that I needed to make an appointment and briefly mentioned the reason for my call. The receptionist cut me off mid sentence in a rude and dismissive tone just to ask if I was a new patient. I was then asked placed on hold again. When Cindy answered I asked to speak with somebody else. The second employee showed no concern, did not acknowledge the issue,and seemed completely uninterested in addressing my complaint. Calling a doctor's office about health concerns should not feel this frustrating or disrespectful. The lack of professionalism and basic courtesy from the front office staff was unacceptable and has left me with no confidence in this practice.

    I do love Dr. Bradshaw herself but the office itself has frustrated me beyond belief today…read more I've attempted to return a call to Dr. Bradshaw's office 4x in the last hour and have been put on hold which ends up in a dropped call. Their hold system automatically hangs up on you after 5 minutes. The last time I called, I tried to get a word in, hoping to just schedule a call back instead of being placed back on the 5 minute hold that never gets answered who knows how many more times. She didn't listen to me (she heard me though) and just said, I'll be right with you and cut me off to place me on this hold that never gets answered yet again. Extremely frustrating. I don't know if I'm being placed back at the end of this hold line every time the call is dropped. I tried to be patient, called back after being hung up on 3x before asking to please be given a second to speak which was not honored. Please fix this hold system or set up a call back list if you're too busy to take patients calls. Thank you.

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    Tonda Bradshaw, DO - Dr. Bradshaw

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    Dr. Bradshaw

    Optum - Redlands Advantage Primary Care - Locked doors to Redlands Advantage showing new, shorter lab hours.

    Optum - Redlands Advantage Primary Care

    1.8(21 reviews)
    6.9 mi

    FYI Redlands Advantage laboratory hours are 8 am to 4:30 pm. This information is not posted on the…read moreOptum website, but is printed on the doors. I've been a patient at Redlands Advantage for over 10 years. My primary care doctor stayed through the transition to Optum and reports that "panel size" (the number of patients assigned to each doctor) dramatically increased after Optum took over. (Doctors in other specialities report the problem is not as bad outside primary care). Optum is owned by UnitedHealth Group (UHG), a major healthcare company with over $370 billion in revenues per year. In its latest report to shareholders, UHG touted "double-digit growth" at Optum and 14% growth in earnings across the entire company. Regrettably, the growth seems to be coming at the cost of patients and providers. Source: https://www.unitedhealthgroup.com/investors/financial-reports.html

    Very hard to contact a representative. My husband need a rehab facility and no one seems will take…read moreOPTUM just some lousy facility out of Redlands with numerous violations spend hours with this issue and it is pretty disgusting the service I have endured ! Yet again I will try ! I will be posting on my page of this dificultf situation !

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    Optum - Redlands Advantage Primary Care - Mold remediation reportedly making employees sick has remained in progress for years.

    Mold remediation reportedly making employees sick has remained in progress for years.

    Optum - Redlands Advantage Primary Care - What's where

    What's where

    Optum - Redlands Advantage Primary Care - Parking lot level ceiling typical with rain getting in from three floors above

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    Parking lot level ceiling typical with rain getting in from three floors above

    Jones Walter III MD - internalmed - Updated May 2026

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