I was in need of a florists in Cincinnati Ohio and found the Jones The Florist via Yelp. I had been struggling to identify a quality florist who could deliver same day worst case scenario next day. I called and Diane answered my call. She was so pleasant. She assured me that I was in good hands. Delivery is scheduled for tomorrow so I have my prayers up that all will go well. This was a super important delivery due to the sensitive nature of who was getting the flowers. This is my follow up to share what happened after my order was placed. The order was delivered on time and a confirmation was emailed to me letting me know. When you aren't local to an area you truly are at a disadvantage when it comes to trusting that the service you see online is going to be the reality of what you receive. The flowers were beautiful. The picture from what I am told doesn't do the arrangement justice. The key here is that Diane's word was true, she took care of me and I'm truly happy I found you via YELP! I would use your service again and recommend you. Thank you Diane and The Jone's Florist Shop for providing quality, and professionalism during my time of need. read more

Jones the Florist - Florists Near Me - Cincinnati, Ohio

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I had a vase of flowers delivered? 30 minutes ago! What a disgrace! Who put them in the vase? A neighbor from up the street? A tall vase with stubby flowers!! An fyi . I'm in a family that owns a flower shop! I know flowers! The quality! The standard! And how much they cost! What you sent me are ridiculous, a disgrace! Calling FTD! read more

Please be aware if the flowers you order are delivered, but stolen from the recipient's home, Jones will not replace the order or reimburse your expense. read more

Received cut floral arrangement for birthday . Flowers were absolutely beautiful! Flowers lasted for over a week. Would order from Jones for all occasions. read more

I ordered the Autumn Symphony arrangement for the altar for my fathers funeral...the arrangement was gorgeous!!! Designer Bill indicated it was a very large arrangement and it exceeded my expectations. He did a beautiful job and we received many compliments. I'll definitely order again from Jones. Thanks Bill! read more

My daughter has sent me flowers three times since the beginning of the pandemic (pretty thoughtful daughter, huh?). The first time there were issues with flowers left at the wrong building, the wrong apartment, or in the mail room and I received no notification. I did lots of walking tracking down flowers that couldn't be found. She sent flowers for Thanksgiving and they came from Jones the Florist. They got the right building, left a message when I didn't answer the front door release call, and willingly came back. They brought the flowers right to my door which was a first. The arrangement was beautiful and has lasted better than any arrangement I've received in a long time! The roses still look good after 1 1/2 weeks. The lilies have continually opened and been beautiful without the questionable aroma they often have. Jones the Florist has my vote! read more

My son and his family sent me a beautiful arrangements for my Birthday & Mother's Day and the flowers were and still are simply gorgeous, many days later because Jones is the BEST! Many thanks, Marylou read more

Awful. Sent candy to wife's office. Delivered after business hours to wrong address. After call from delivery driver instructed to deliver to alternate address. Called several times to get explanation and delivery fee refunded. No answer. No call back. Use to be regular customer. read more

I was told they are a great local florist; however the picture I saw was nothing like the actual bouquet. Don't call it Victorian Romance and send something that looks like a high school prom corsage! Colors, flowers and vase COMPLETELY different and certainly not worth over $100 read more

Placed an order from out of town and loved the courteous and efficient service. The unique arrangement was perfect and exactly what I asked for and it made a great gift. Would highly recommend. read more

Does not answer the phone and will not return messages. Have been trying to reach them for 2 days from a package they tried to deliver. Will never use again. Horrible customer service!!! read more

Horribly run business! Never answer their phone and don't return messages. I suggest using another florist that actually knows how to run a business. read more

I spoke with Susan this morning and she was extremely kind helpful knowledgeable and treated me in a fun professional manor .. I was so impressed that I immediately write my son and his wife who a director of marketing at LUXOTTICA ... and often sends flowers to dozens of eye doctor store openings across the county ... I will be sure to recommend SUSAN to Lauren read more

I will never order from Jones the Florist in the Cincinnati area again. I have had two bad experiences with them. I was the recipient the first time, and my boyfriend mentioned that he ordered flowers in advance to be delivered on Valentine's Day, and it wasn't. I ended up canceling the order for him, and the customer service was awful. I decided to give them another chance, and I placed an order to be picked up at the Deerfield location. The woman that took the order was friendly, but she placed an order at a location that no longer exist. When I called the downtown location, they were rude and unhelpful, so again, I cancelled the order. I will never give this florist my business again! read more

You delivered a beautiful bouquet of flowers on time--thank you! Very happy with my order.

I will never order from Jones the Florist again. They sent an email on Wednesday asking me to confirm that the flowers had been received. They were not to be sent until Friday. I called and they had no idea what that was about (and they are still saying that). So they then confirmed that the flowers were to be delivered on Friday AND that they would call to be sure someone was at home to accept them. I called at 1:30 Friday as the flowers had not been delivered. They assured me that they were on the truck and that the delivery person would call first. Flowers were left on the front porch in full sun and no call was made. I called and they are refunding my money (beside the point). They are very annoying to do business with as they do not answer the phone!! We are at lunch, we only have one person here.....a mile of excuses... bye-bye! read more

Jones the florist is the best florist in Cincinnati! I called to order a plant to be delivered to a hospital and when it arrived I was amazed. Thanks Jones! read more

A noon same day delivery for my 85 year old mother's birthday was not handled, and no phone call to let me know. USELESS floral service. I will use my local florist in Dallas to handle and let them make arrangements nationally, making sure NEVER to use JONES the Florist again. How do you stay in business???? read more

Updated review...just had an arrangement delivered and it was beautiful. Must say that I was impressed and will give them future business.

Always great, but they out did even themselves, this time. I ordered an arrangement for a coworker facing unexpected surgery the next day. I ordered online at 10am, she emailed all of us a big thank you at 1pm, same day, saying she was really touched by the big smiley face mug with roses and daisies in it. I've used Jones the Florist dozens of times over the last 20 years, one very satisfied customer read more

The best in town. Creative designers and every time I've used them the recipients can't say enough good things about them. You get what you pay for and Jones has never disappointed me and I've been using them for years. read more

I ordered for my wife who teaches in a school for Valentine's day. Turns out that a family emergency kept her away from school on the the day of delivery. I called them and they could not have been more helpful to accommodate me in making sure the flower arrangement was handled the way I needed. I know I spoke with Dianne during one phone call and can't remember the other lady's name. But both were extremely friendly, competent and very helpful. Will definitely use them again in the future! read more