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    Jones Pet Outlet

    4.5 (8 reviews)

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    1 year ago

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    1 year ago

    Jot was very friendly and helpful while searching for some cat foods like we have been looking for! Thank you

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    Petco

    Petco

    (115 reviews)

    Anthem

    I am still in total shock! First let me say that I used to use the Petco Blue Diamond location in…read moreLas Vegas. Over the last two weeks I left 4 messages asking them to please call me back to get one of my pets groomed. This store does not call back, even though the manager of the department says they are supposed to return all calls. Well I was finally at the store today to get my 5lb. toy poodle groomed. Now I am handicapped so I sat my dog down on counter for only a few seconds. Well the groomer immediately tried to shove their collar over my hands and my dogs head, then he suddenly ripped my dog out of my hands telling my its against the NEW policy to set pets on counter. My mistake I did not see the new sticker. However after ripping my dog out of my hands he continued to yell at me while holding my dog in the air in one hand. I immediately asked for my dog back, I told him I'm not putting up with how he was abusing my dog nor his total attitude towards me. Then he tells me "Well, its your own damn fault!" There were two other customers waiting in line behind me. One woman asked him why hes being a total jerk. "That's it, I'm not grooming your dog either for calling me a jerk!" So two of us walked out because of him having a bad morning and screaming at people, abusing our dogs. I called the store from the parking lot and got a female store manager. I explained everything to her and even went as far as making sure she knows I am a letter writer and will be writing to the corporate office "customerrelations@petco.com because she barely spoke. She hinted she would have a talk with the groomer and she was very sorry I walked out before talking to her. I won't hold my breath thinking she will actually follow up on the complaint. So I am writing here and also sending to corporate offices.

    This is a really nice, clean, friendly, and well-stocked Petco! I have the app and rewards account,…read moreso ordering online is easy. I pick what I need (they even have reminders of what I might want to order again), then add to the cart and if I pickup in store, there is usually a discount with a $50 minimum purchase. Plus, I often have a $5 reward available too and save money. I love they have the dog treats, pill pockets, hummingbird juice, bird seed, and cat litter I need. So easy to order and grab it within about an hour. Good cat and toys too!!

    Puppy Boutique Las Vegas - Male Labrador Retriever

    Puppy Boutique Las Vegas

    (374 reviews)

    Northwest

    I want to update my review and say thank you to Puppy Boutique Las Vegas, Calvin, and Flamingo Pet…read moreClinic. When we first brought Chewie home, we were very worried because he had a cough and needed medical care. As a new puppy owner, it was stressful and scary because all we wanted was for him to be healthy, comfortable, and okay. I am thankful that Puppy Boutique Las Vegas did not ignore our concerns and helped make sure Chewie received care through the clinic they partnered with. I also want to thank Calvin for being friendly and helpful during the process. Even though the beginning was stressful, I appreciate that they stayed involved and helped with Chewie's health. I also want to give credit to Flamingo Pet Clinic for helping treat Chewie and taking care of him. Because of their care, Chewie is doing much better now, and that has been a huge relief for us. At the end of the day, I am thankful that Chewie is healthier, happier, and doing well now. I appreciate Puppy Boutique Las Vegas, Calvin, and Flamingo Pet Clinic for helping with his recovery and for making sure his health was taken care of.

    I LOVE my new puppy. Such a great experience! The puppy was absolutely adorable, happy, and well…read morecared for. You could tell there was a lot of love and attention put into taking care of the puppies. Everyone was so kind, helpful, and made the whole experience really special. I would definitely recommend them to anyone looking for a puppy!

    Bogart's Bone Appetit

    Bogart's Bone Appetit

    (229 reviews)

    Southwest

    They took us on a very last-minute appointment request and the Groomer did an amazing job. My Nelly…read moregirl was beautiful when we picked her up and she was very calm as though she wasn't nervous in the new setting at all. I cannot remember the groomers's name, but she did fabulous!

    I've been coming here for a while and have never had any issues until last night…read more We arrived about 25 minutes before closing because we just wanted to quickly rinse our dogs. We spoke with an employee, Chris, and asked if it was okay. He said it was fine as long as we were finished by 7 PM. We told him no problem because our dogs are small and we would be in and out. We washed our dogs quickly and were drying them when we noticed that the towels available were stained. We went back and asked for three clean towels and asked if we could pay. Chris told us the towels were clean, said we didn't need towels, and told us we should have come earlier. He then refused to give us any towels. We explained that if he wanted us out by 7 PM, we needed the towels so we could properly dry our dogs. He continued refusing and eventually told us to leave. We explained that our dogs were still wet and that we weren't going to pay for a service we weren't able to finish. Instead of simply giving us the towels, he started calling the police. Thankfully, another employee, Lisa, was there and gave us the towels. We were then able to finish drying our dogs and I paid for the service. After we paid, Chris immediately started turning off the lights, and it wasn't even 7 PM yet. I'm extremely disappointed with how we were treated. If arriving 25 minutes before closing was an issue, they could have simply told us, "Sorry, it's too late for today. Please come back tomorrow." We would have completely understood and left. But that's not what happened. We were specifically told that it was okay as long as we were finished by 7 PM. Unfortunately, after this experience, I will not be coming back.

    Jones Pet Outlet - petstore - Updated October 2026

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