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Jones Oil Llc. Yt

5.0 (1 review)
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5 years ago

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West Side Oil Co

West Side Oil Co

(18 reviews)

West Side Oil converted our entire heating system from oil to propane, including a new Viessmann…read morecondensing boiler and a completely redesigned hydronic distribution system. The result is outstanding, professional, clean, and built to last. For anyone who just wants the bottom line: this was a full fuel conversion completed in two days. That included removing and decommissioning the old oil boiler and 275-gallon fuel tank, and leaving behind a mechanical room that looks like something out of a trade publication. Despite the scope of the project, we were without heat for only a couple of hours. West Side committed serious manpower to make that happen, and every person on the crew was competent, polite, and genuinely friendly. If need heating work done right, look no further. For those who want the details: the old system was a floor-standing Smith oil boiler with an aged two-zone setup that had seen better days. West Side removed it, decommissioned and hauled the fuel oil tank, and built an entirely new system in its place. The new installation centers on a Viessmann Vitodens 100-W (B1HE-120) wall-hung condensing unit running on propane at 95 AFUE, plumbed into a primary/secondary system via a brass hydraulic separator that properly decouples boiler flow from distribution flow. The copper work is exceptional, with consistent sizing, well-supported runs, correct pitch for air elimination, and auto vents at the high points. Each of the three zones has its own Taco wet-rotor circulator mounted on a black steel manifold, controlled by a Taco zone controller, with individually valved supply and return lines throughout. The expansion tank is correctly sized and positioned. We also had them rough in a future fourth zone for eventual basement heat, and they executed that plan without skipping a beat. West Side Oil clearly knows hydronic systems at a high level. This wasn't just a boiler swap. It was a complete fuel conversion from the tank up, executed with impressive speed and craftsmanship.

West Side oil installed a gas burner in my little fireplace. The price for the whole thing was…read morewell within my budget. But that's not the best part. After it was installed, and a gas tank position in a discreet place on my property, the technicians came back twice to make sure I was comfortable using it. John was especially helpful, gave me more information and showed me how to use some features. I got an invoice this morning- $0.00. Surprised and grateful. Thanks WSO- Jackie

Baystate Comfort Heating & Cooling - American Standard A/C Unit

Baystate Comfort Heating & Cooling

(6 reviews)

They Installed a new gas furnace we converted from oil to gas seven years ago we pick Baystate…read morecomfort heating because James was great and nice They weren't the highest they weren't the lowest he was neat and clean an installation I would give them four stars on installation but seven years later I called on December 20 for a service call because my pressure relief valve and expansion tank had a leak1/2 gal of water a day I back three times Trying to get A normal service appointment They had no curb decency no Courtesy return calls I know we can't service or when they could get to us so I had to go somewhere else on Jan 12 So an installation and give them four stars but on service well best of luck

Had a scare last night with the carbon monoxide detectors going off. We had Columbia Gas come out…read moreand they said it was probably the boiler or some sort of venting issue. We left for the night and called Baystate Comfort this morning (between 7am- 8am). James was at our home between 8:30-9am!! He was able to repair the issue, but warned us that our furnace is on borrowed time. He was very knowledgeable while explaining the process of a replacement and how it would benefit our home. He also was patient answering all of our questions about other options (routine maintenance, duct tape, prayers, etc :). In the end, he will be sending us a quote for a new furnace and hot water heater in one system, and we are working on setting up a game to pay for it. Thank you, James, for making us feel as ease with the no more carbon monoxide and moving forward with a new system!

Alpine Heat Pumps - Mini-split zone control

Alpine Heat Pumps

(4 reviews)

march 28, 2026 -- buyer beware!!! alpine heat pumps does not stand behind the products they sell…read more 18 months after purchase, major components failure of the compressor and inverter pcb board. best they could do was, we could get out there in maybe 2 weeks, why don't you try calling.....maybe they can help. alpine's representative had the nerve after it was diagnosed by another company as a known c464 failure problem with samsung to say, "well every now and then you get a bad one, but the parts are covered!" 18 months and a major failure, and we're supposed to come up with another $1,500 to $2,000 for labor and freon. so, they don't service what they sell, moreover, don't stand behind the product they recommended. not to mention that as part of mass save had to have our furnace disconnected and we are stll without heat (april 7) in half the house...tonights low expected to be 25 degrees! going on a week and half of 50% heat, not expected to maybe be repaired on the 14th. they were responsive in taking my $28,000 for the system, and now they will not respond! poor customer service! they take your money and move on! shop elsewhere, and go with company that actually services what they sell and stands behind the products they sell. oh, and they no longer sell samsung....no suprise. only 1 star, because can't give zero.

In 2024 I had Alpine Heat pump install mini-splits at my home in Worcester through Mass-Save. Jason…read morethe sales rep was very dishonest and unprofessional. He (jason) never took out a permit through the City of Worcester. I was notified by city inspector in December 2024. Additionally Jason(Alpine) charged me for four(4) mini-splits and I only recieved three(3) and one(1) condenser. Jason came to my home and I complained to him about mini-splits turn on in the off position. He(jason) stated he would put in a work request ASAP. I didnt here anything for a month until I posted a negative review with Mass-Save and BBB.Do not do business with this company! they are SHADY.

Jones Oil Llc. Yt - contractors - Updated May 2026

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