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Jones Heating and Air Conditioning

5.0 (1 review)
Open Open 24 hours
Updated 3 months ago

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Services - Jones Heating and Air Conditioning

HVAC installation or replacement

HVAC system repair

HVAC system maintenance

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9 days ago

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Allbritten

Allbritten

(349 reviews)

A previous customer of Steve Patrick who retired and referred us to Allbritten. They replaced our…read morehvac but it wasn't operating (if I was understanding correctly) that my unit was a new Trane unit and that this particular unit they thought it was a part that was the problem so they got the new part and it wasn't the issue of not operating but rather it involved connecting certain wires which fixed it after they consulted with the manufacturer( that was the AC part but a couple of weeks later I turned on the heat because the house was a little chilly but no fan kicked on so I called and they sent out a technician and he said the first guys didn't finish the connection and what they did connect was wrong for this unit. Just to clarify the first installers were not able to finish it because of the aforementioned issues which they encountered for this unit and that is when the first tech got it straightened out with the manufacturer of my unit BUT although they got the Ac operating he didn't check out the heat portion so we thought all was good so when they sent out the other technician he went up into the attic and saw it not connected as of yet so basically everything got mixed up and confused but they got it straightened out finally and so far it is operating properly. We haven't had to use the heat or ac because of the weather being nice so we really didn't notice anything until we went to use the heater. The employees were very nice and respectful. I guess if there were any cons about it it would be the fiasco of the aforementioned installation and I really would prefer a time narrowed down to when to expect them rather than just saying" go about your day" which is not easy if I have to go somewhere and have no idea as to when you are coming. As recommendations they are not the most expensive but not the cheapest either. Also in between these problems I had an issue with my toilet and called them and they gave me a slight discount and had me pay right upfront before they even started the service and then I went to my desk and saw that I had a coupon for $75 off and asked the tech if that was applied because he said there would be a discount but it but I found out later that the coupon was not applied. My fault, I should've handed it to him and told him to refund the original amount.

I want to thank John and Shane for the great work they did on my Christmas lights. There were a lot…read moreof unforeseen obstacles, but they were able to conquered overcome every single one of them. I'm so happy with my Christmas lights. I definitely recommend them if anyone is looking to have permanent Christmas light installation done on their home. Amazing team of professionals.

Jones Heating and Air Conditioning - hvac - Updated May 2026

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