Several years ago, we went to Christoff' and Sons Floor Covering to find carpeting for our kitchen…read moreafter we put new cupboards /wallpaper etc. We purchased a remenant piece of carpet for the kitchen and the service we received from Christoff and Sons was fantastic. They came out and measured the kitchen to make sure the measurements we gave them were correct as well, which we really appreciated. After 15 yrs, it's time to re-do the flooring in the kitchen once more, and we will be returning to Christoff and Sons Floor Covering. I really like going to "small" hometown businesses !!! We were treated like family. I am looking forward to returning to Christoff & Sons once again. It's great to see that Jackson MI still continues to have a few privately owned "mom" & "pop" businesses, ones that we can get that "special " treatement from, instead of being made to feel as though we are just "another " customer looking for a "deal". Dealing with small businesses gives us the pride of keeping our money in our community !!

RUN. Do not walk away... RUN!…read more My experience with Christoff's was extremely disappointing from start to finish. My salesperson, Stephanie, told me I needed to pay for the carpet upfront before it could be ordered. I brought in a check for $3,660, as they offered no credit card or electronic payment options. By that point, my installation date had already been pushed back because Tom forgot to measure one of the bedrooms and had to return. Then, after business hours on a Friday, Stephanie sent an email to my work email at 5:11 PM informing me they didn't actually have the carpet and would not be meeting the agreed-upon installation date. No phone call. No text. Just an email. I called first thing Monday morning and requested a refund because I had made my timeline clear from the beginning and had no flexibility left. Stephanie flatly refused to return my money and told me it wasn't possible to speak with an owner or manager. Since they wouldn't refund my payment, I reluctantly agreed to another installation date. Things only got worse. Christoff's sent out their "premier" installation crew (one person) to begin the project, assuring me the carpet was definitely on the way this time. The installer put down tack strips and padding, then attempted to install the completely wrong carpet. I ordered a tan carpet, and they showed up with a white Berber carpet. To this day, I have still not had a direct conversation with either owner, Ted or Tom. Ted will send text messages and Facebook messages but refuses to actually get on the phone and discuss the situation. To make matters even more uncomfortable, Tom spoke negatively about his own employees. Specifically referring to the "girls in the office" Poor communication, missed deadlines, incorrect materials, and a complete lack of accountability. I would not recommend this company.

Requested a quote for one room of flooring. Tony came out within two days and brought the perfect…read moresample. Scheduled to do the whole house two weeks out. Minor delay on materials, but done within a reasonable time period. The employees that laid the carpet and the wood flooring were awesome. Careful, respectful and took care with all my furnishings, etc. Excellent excellent work and service.

We recently bought a house an hour away and called Simple Flooring Solutions to install our vinyl…read moreflooring. Tony showed up and was very helpful with our project, especially as new homeowners. Would definitely recommend him for any flooring needs!

The flooring looks awesome and they worked diligently through the project. The workers were very…read morekind and respectful while on sight. There was poor communication to start the project while trying to get a quote but it eventually resolved. They tried to change the price the day of the installation but after reaching an agreement they ended up sticking to the original price that was agreed upon.

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

Fantastic experience with NT Hardwood Floors! Arianit was responsive when I requested a quote to…read moreremove the carpet in our house and refinish the floors underneath. He sent us an invoice very soon after he visited our home. His pricing was very reasonable and he was flexible with timing and payment. We made arrangements for his team to start on our floors the day we left for a weeklong family vacation, which was so convenient. We had been on the road for just a few hours when he texted me with some very troubling photos of what he found underneath the carpet. I was horrified and dreading the discussion of next steps, but Arianit clearly explained our options and the prices for each option. We ultimately chose to repair/replace the damaged wood and the added cost was very reasonable. Throughout the process, Arianit sent us photos of the progress his team was making and kept us updated as the timeline changed with the added repairs. I could tell even before we got home to see the floors in person that we had made the right choice. When we did get home, I was not disappointed at all. Our floors are beautiful and I can't stop looking at them, even five days later. If/when we need to do anything with the rest of the floors in our home, we will be reaching out to NT Hardwood Floors again.

Very easy to work with and accommodating. Very reasonable pricing, didn't try to upsell. Sand and…read morerefinish looks great and was done in a weekend. Would 100% recommend!

Not too bad of a guy. Did a great job installing my garbage disposal. And replacing my locksread more

Benjamin does beautiful work. He did my kitchen and bathroom. I don't think there is anything he…read morecan't do...Laura

Love this store, its materials, and the owner :) Just purchased a new laminate by Mannington. The…read morefloor is Beautiful. Rob did an excellent job in helping us pick out the flooring and his expertise and advice were incredibly helpful. The flooring came quickly and the installer was Amazing! I love this new floor! We replaced it in our living room, dining room, and hallway I would Definitely recommend Rob and team for all your flooring needs!!

Very good people there all very helpful and generous. I was just looking at some vinyl plank and…read morethey hooked me up with a great deal better than anyone around. If you want good flooring at the best price this is the place to go.

All of the staff were a pleasure to work with. The designers, the flooring crew and Dan the owner…read moretook the time to come measure and give his professional input for the job. They worked with our hectic schedule so we were not inconvenienced during installation, and we couldn't be happier with the flooring job they did. We are now using them again for another project. Highly recommended and will continue to do business with them.

This business I very over priced and there sales lady was very evasive and not forthcoming with…read morepricing. I felt like I was buying a car with the run around on pricing I received! She was dismissive and did not pay attention to details well! If you are looking for a fair price or even up front pricing DO NOT SHOP HERE!!

Scott and his crew installed 2 egress windows in our basement. This was a huge project and…read moreinvestment for us in our older home that we have been wanting to complete for a couple years now. The crew showed up on time all 4 days of the job and worked very long hours to get the job done on time. Scott was very receptive and available for questions and concerns we had during the project. When landscape issues came up due to the depth of digging for the windows, Scott went out of his way to work with his subcontractor doing the excavation and us to come up with a solution within our budget, that was also completed during the project. The end result is exactly what we asked for, and I feel confident that my kids can safely sleep in basement bedroom now that they have easy exits in case of a fire. We will definitely use S&D in the future.

Couldn't be happier with what S&D did at my home. Scott was awesome in helping me find/address a…read morebunch of little issues that would of taken me hours to fix, and he did it in minutes! It was refreshing to have a contractor that I could leave in my home even when I wasn't there and not have to worry. Very professional, but also easy to talk to. If I could give 10 stars, I would!

Very reliable service Excellent quality with at a reasonable price. Highly recommend.read more

From the owner: Transforming Spaces, Elevating Homes! With our comprehensive services, we're your one-stop solution…read morefor all things home improvement. From expert door and window installations to precise framing repairs, leveling, and grading, our skilled team ensures your project is in capable hands. Need efficient skid steer clearing, a fresh coat of paint, stunning flooring, or seamless drywall and insulation? We've got you covered! And when it comes to maximizing your storage space, our custom installations are tailored to perfection. Your dream home awaits – experience excellence with TMHandymanServices!