Several years ago, we went to Christoff' and Sons Floor Covering to find carpeting for our kitchen…read moreafter we put new cupboards /wallpaper etc. We purchased a remenant piece of carpet for the kitchen and the service we received from Christoff and Sons was fantastic. They came out and measured the kitchen to make sure the measurements we gave them were correct as well, which we really appreciated. After 15 yrs, it's time to re-do the flooring in the kitchen once more, and we will be returning to Christoff and Sons Floor Covering. I really like going to "small" hometown businesses !!! We were treated like family. I am looking forward to returning to Christoff & Sons once again. It's great to see that Jackson MI still continues to have a few privately owned "mom" & "pop" businesses, ones that we can get that "special " treatement from, instead of being made to feel as though we are just "another " customer looking for a "deal". Dealing with small businesses gives us the pride of keeping our money in our community !!

RUN. Do not walk away... RUN!…read more My experience with Christoff's was extremely disappointing from start to finish. My salesperson, Stephanie, told me I needed to pay for the carpet upfront before it could be ordered. I brought in a check for $3,660, as they offered no credit card or electronic payment options. By that point, my installation date had already been pushed back because Tom forgot to measure one of the bedrooms and had to return. Then, after business hours on a Friday, Stephanie sent an email to my work email at 5:11 PM informing me they didn't actually have the carpet and would not be meeting the agreed-upon installation date. No phone call. No text. Just an email. I called first thing Monday morning and requested a refund because I had made my timeline clear from the beginning and had no flexibility left. Stephanie flatly refused to return my money and told me it wasn't possible to speak with an owner or manager. Since they wouldn't refund my payment, I reluctantly agreed to another installation date. Things only got worse. Christoff's sent out their "premier" installation crew (one person) to begin the project, assuring me the carpet was definitely on the way this time. The installer put down tack strips and padding, then attempted to install the completely wrong carpet. I ordered a tan carpet, and they showed up with a white Berber carpet. To this day, I have still not had a direct conversation with either owner, Ted or Tom. Ted will send text messages and Facebook messages but refuses to actually get on the phone and discuss the situation. To make matters even more uncomfortable, Tom spoke negatively about his own employees. Specifically referring to the "girls in the office" Poor communication, missed deadlines, incorrect materials, and a complete lack of accountability. I would not recommend this company.

You need to talk to Sean at Larry's if you've got paint problems! 1.) they are a benjamin moore…read moredealer so they have the best paint. Don't buy cheap paint. 2) sean knows everything about painting and will walk you through every little detail. He's super patient and knowledgeable, plus very friendly. 3) there is an interior designer in house much of the time to help with color questions 4) the owner andy will let you start a tab if you're tackling a big project and are a loyal customer, so it's super convenient. I won't go anywhere else now. I tried once and regretted it. Larry's is the best.

From the owner: Flooring Sales and Installation Larry's Floor Covering & PaintCarpet Sales Hardwood Floor Sales…read moreTile & Stone Sales Laminate Sales Serving Marshall and Surrounding areas.

So far, we've been completely impressed! We're in the middle of a flooring project & Sanvor has…read morebeen prompt, courteous & very professional! We highly recommend superior Flooring

From the owner: Mobile Design Studio Servicing West Michigan. Choose…read moreSuperior Flooring for professional flooring services, free in-home estimates, and many stylish flooring options.

They did work on my bath floor and my charger came up missing. Told my landlord who told contractor…read morewho told my son, " makes enough money, doesn't need to take my charger". Unprofessional l. Not about the $15. charger-just be aware to monitor contractors to protect your belongings.

From the owner: Eastpointe Interiors has been in business selling and installing quality commercial and residential…read morefloor coverings in West Michigan since 1990. We provide and install floor covering to the corporate, tenant-office, hospitality, education, healthcare, multi-family, home builder, and insurance restoration markets. We represent all major manufacturers of carpet tile, broadloom carpet, sheet vinyl, linoleum, luxury vinyl plank/tile, VCT, rubber flooring systems, ceramic tile, hardwood flooring, as well as polished concrete, stained concrete, and epoxy floor coatings. Our Goal Is Simple: Quality Products and Knowledgeable Service at Competitive Prices, Underscored by a Drive to Provide the Best Customer Service in the Business. Schedule an appointment with us to discuss your flooring options and how we can help you with all of your flooring needs.