My husband and I had to switch dentists last year when our previous dentist retired and the new…read morepractice didn't take our insurance anymore. We are both so grateful that we found Palm Springs Dental! Have had a couple of cleanings (with Lindsey) in the last year (wonderful experience with her too!). Today I saw Dr Schroeck because of sensitivity to heat and cold on one molar. I'd been putting it off for a few weeks because of my fear of fillings, crowns, root canals.... Melissa (Dental Asst) helped ease my fears and did all of the prep work for Dr Schroeck to evaluate my pain. He found a cracked filling and explained that best option was a crown. I was given the option to return another day to have that done or stay today and just get it taken care of. I chose to stay. I was also offered nitrous oxide to help ease my nerves (it worked great!). Dr Schroeck was very gentle and explained everything as he was working on my tooth. He made sure I wasn't experiencing any pain while he was drilling! I have a follow up appt in three weeks to get the permanent crown. I cannot recommend Palm Springs Dental enough! From the office staff to the dentists and dental assistants (and hygienists too!), I am so pleased with the care I've received at this practice!

My regular hygienist was on leave, so my appt was with Kasia. She was absolutely lovely and very…read moregentle, but thorough. My teeth feel great, thank you so much Kasia!

Don't know why the bad reviews. I was there for 2nd time and both visits were good. The staff are…read morefriendly and helpful. Debbie and Dr Mastali did a great job putting in a temporary crown. Both helped me stay calm and it was totally painless.

My daughter had a severe systemic reaction after the injection of the anesthetic - that we later…read morelearned had entered her bloodstream. We were told due to an error on how it was administered by Dr. Farid Mastali. The office did not call 911 until after almost 2 hours of my daughter suffering the effects. The ER said this should have never happened and would not happen with an experienced and well-trained dental professional.

Sophia Parpia, DDS,PLLC family & Cosmetic Dentistry provides quality dental care. Dr. Andreina…read moreAlarcon, DDS is the dentist I see from this practice. She is a great family dentist. If you are in need of dental care this dental team is truly amazing. The entire office is very friendly and care about your dental health.

The only dental office I've ever been to that I feel isn't trying to rip me off…read more Dental offices are like mechanics.. there are a lot of shady ones out there. Find one you can trust who does good work and stick with them!! I trust Dr. Parpia and her staff. Bitsy is an awesome hygienist and all of the people that work there are super kind and helpful. The billing lady (sorry, forgot her name) was so HELPFUL while I was trying to figure out if getting individual dental insurance was even worth it since it's usually not. The girls up front are always patient with scheduling and answering questions. I was referred by a good friend of mine and I'm so glad. Found out later that my sister-in-law also goes to this dental office! The proof is in the pudding. Thanks for being great, Dr. Parpia and staff!!

The worst experience you will ever have! I had a wonderful smile, thats gone now . My smile is…read morelopsided and when I smile, it looks like I am in pain.

On February 18, 2023 which was a Saturday, I went in for a cleaning and was charged $90. I asked…read morethe young lady why I was being charged and she couldn't accurately tell me why other than informing me it's my portion and that she wasn't sure why, l thought that was odd especially when I've got my insurance on file. A few days later I contacted my insurer and explain the situation and they went through my benefits and informed me that my cleaning is free, I submitted a proof of payment to my insurer and waited to be reimbursed. After a few weeks of waiting, I contacted my insurer and they informed me that the dental office submitted a claim a for the exact amount I paid out of pocket and I was not supposed to be charged. Then told me that the provider needs to reimburse me. So on October 13, 2023, I went in for a scheduled cleaning and brought it up and the young lady at the front desk couldn't explain why I was asked to pay and that it was a different crew that works on the weekends (Saturday ). she then proceeded to tell me that my cleaning is tree per my insurance, I responded I'm aware. She asked for the last 4 numbers of my card so that she can process my refund and that it was a "different " department that takes care of it. I waited until December 19, 2023 to inquire once again and I was told to give my last 4 numbers of my card so that they can reimburse me and you guessed it, no reimbursement. Today 01/17/24 I went in to have my tooth extracted and no mention of my reimbursement was mentioned and at this point, I'm over having to ask a service provider to do right by me and its patients and having to run you down for an reimbursement . what's displeasing to me is the fact that they would charge which they shouldn't have but to turn around and submit a claim soon after is very low. That shows a lack of integrity to do right by patients and a total disregard for account keeping. The dental hygienist and the doctors are not to blame, this is a front desk issue because I spoke to them twice and gave them ample time to correct this matter . February 18, 2024 will be a year since l was charge for a service I wasn't supposed to be charge for and l've yet to be reimbursed. I will further research within the state how to file a complaint against this service provider , they need to be held accountable or even penalize for how they do business . On 01/18/2024 I contacted customer service at 9:26AM Eastern Time ( Humana Dental ) and explained my situation once again , the same way I did back in February / March of 2023 to express my frustration and explore my options concerning my service provider. Amber from customer service was exceptional , she listened to my frustration/grievance , didn't interrupt, which showed her attentiveness and even went as far as contacting Coast Dental Altamonte Springs to investigate. I was too fed up with the treatment that i had received from this dental office to stay on line as she inquired about my reimbursement . After a a few minutes of holding, Amber returned online and informed me that she spoke to Julia at the front desk and that they had submitted my concerns to corporate on 01/2/2024 and that corporate will investigate the matter . This incident took place in February 18, 2023 , I was more than patient with Coast Dental of Altamonte springs . I made mention of it to them in October and December of 2023 . For them to informed Amber that hey submitted my complaint to corporate on 01/02/2024 proves to me they were giving me the run around asking me for my credit card info to be reimbursed. On December 19, 2023 I made an appointment to be seen on 01/09/2024, which they cancelled and I'm beginning to think the only reason they allegedly submitted my complaint on 01/02/2024 because I was scheduled to be in for a cleaning . It's May 22, 2025 and you guessed it, I never received my $90.00 , which was never supposed to be charged and they would up to this point send me text messages to make an appointment for my regular cleaning . I would I do that , they're morally bankrupt and lack integrity, I'm guessing that's their motto .

Amazing staff. They made sure I was comfortable the whole time. I appreciate how they explained…read moreeverything. Well worth the money. My crown was well made and works great. Excellent care.

THIS IS A REVIEW FOR PARENTS OF TODDLERS/YOUNG KIDS…read more The complaint I have is actually regarding the way they approached my toddler's care. 1. Asked on the phone if they could treat a young child of two years (the answer on the phone was yes, and to bring them in during my appointment). However when I arrived with them they seemed to be very uncomfortable with a young child and the doctor actually didn't look at their teeth, but instead one of the hygienists who "used to work at a pediatric dentist" did. 2. The teeth staining I had concern about (because they can lead to decay and infection) I was told was not a big concern. I was also advised against using fluoride toothpaste and to keep brushing their teeth using baby toothpaste. No additional instructions were given until they could spit better. At the time I felt informed and that my concerns were answered, but this was me putting too much trust in them I think, and how they present themselves as a "family dentistry for all ages". 3.My toddler now has two cavities because of following this advice (or lack of advice). I tried to do the right thing and go to a professional in advance, but I didn't get that here. I am extremely disheartened and wish I had skipped this place and brought my child to a pediatric dentist back then. My toddler is very likely facing oral surgery now because I was given false assurance that things were fine. *Please if you are a parent concerned about your young toddlers teeth look into a pediatric dentist first or at least make sure the doctor will actually look at your child's teeth as he didn't look at my child's directly. You could save yourself from a very unwanted and preventable situation!* My care for my own teeth was very good here, which is why it makes me especially sad that this situation happened because it seems as though they are kind enough and skilled enough but simply didn't take the situation seriously for my child . I have no issues with the care of my teeth, but I would never recommend this place for a young child's care based on my experience.

Have been a client for over 40 yrs., always had quality care, and will continue with this…read morefacility. Going to the dentist every six months is very important to maintain healthy and less problems with my teeth. Thank you Distinctive dentistry for great care all these years.

I was referred to Distinctive Dentistry on Maitland by my husband, Glenn Volence. Over the years…read morehe has told me what a professional and pleasant experience going to this office is for him. He actually said "I look forward to going to the Dentist". My first visit was November 1st and immediately I knew exactly what he meant. From the sign in desk, meeting Dental Hygienist Carey, also Michelle, Dr. Lane's assistant and then meeting Dr. Lane - I knew I was in good hands. And, last but not least - I loved the hominess of the reception area. Most definitely a 5-star rating for this group!!! Delores Johnson, Lake Mary

Super happy and thankful for finding such a wonderful practice near our new home. I found Dream…read moreDental Services through Yelp and after reading all the great reviews I decided to give them a try. From the front desk to the back office everyone is like a big family and very professional. My husband and I are very happy with all the services provided from cleanings to a new smile. I had two new front crowns done and they look amazing and very natural. I highly recommend Dr Jonathan Ouellette, his work is amazing! Thank you Dr O!!

The woman at the front desk told me they would only bill services to the FIRST dental policy number…read moreI gave them. I said, "I understand that, but that was the wrong policy number. Here's the correct one. " She said no. There was no further discussion on the subject as far as she was concerned. Funny thing, about a month later, I got a text message from the billing department at Dream Dental with "good news." They DID bill the correct policy number and got back over $800 in fees I had already paid. They asked if I wanted the check sent to me. I said yes. That was November 2024. I was so happy to have an extra $800 or so for the holidays! No check in November. No check in December. No check in January. I even called twice to follow up, and both times they acted like they had NO IDEA what I was talking about. I just hung up...I don't get into back-and-forth with people who are clearly jacking me around. Then it occurred to me. I had a cleaning scheduled in February 2025, and they are SITTING ON that money till I come in to put it towards other services they tell me I need. I called and cancelled the cleaning appointment without saying anything else. Guess what!?! The check arrived 3 days later.

I went to Dr. Halek for a cleaning because of the amazing yelp reviews being so high. He found a…read more"watch spot" which turned into me having to get, a filling and then eventually a tooth removed! It was such a mess. He didn't do the filling right. I ended up losing the nerve in a tooth because of that and then had to have a root canal and get a crown. It turned out to be a pretty penny. The same **exact** thing happened to a friend of mine there. I would never ever suggest him for anyone. I couldn't believe it. In January I had a healthy mouth with no pain or issues and by February I had lost a tooth due to his work!!! The staff was very friendly and so was he but his work was not worth the pain, issues and cost. And the company also charged my insurance for a full mouth X-ray when it never happened. They cleared that up but the fact that it had to be corrected in the first place was not good!! Also, the actual office is nice and they gave me a nice goody bag for being a customer when I first visited. All great stuff but again, not when I lose a tooth because of his messes! Bottom line: go elsewhere!

Charged $50 for canceling 24 hours in advanced, not 48. I'm a full time nurse and don't have my…read morework schedule 6 months in advance. I have recommended family and colleagues to this place. Will definitely be letting know how this place works. They lost my family's business and I will spread the word.

My mouth was messed up for years. I used a partial for a long time. Every night I had to remove it…read moreand every morning I had to put it on. I didn't go in public without it. Even with it, it was noticeable that my teeth were messed up. I had to watch how wide my smile could be. Every time I laughed, I had to cover my mouth and it lowered my self esteem. I went to different dentist offices and got different quotes and it just seemed impossible to be able to afford it. One day I called Contemporary in altamonte. Francesca picked up the phone and I started asking her questions. She helped me so much! I went to the office and everyone was so nice and warm. Dr. Quan reassured me that it was possible to smile freely again. Bruno, Ernesto, Emilia, and Angela were God sent. They're experienced professionals that care about customers individually. I thank God that I found them and will continue to be my dentist. I got 4 implants 2 crowns I also had my teeth whitening. They gave me my smile back which is priceless. I now laugh without covering my mouth. I feel more confident. I recommend them to everyone. Give them a try, you won't regret it.

I am so thankful to have just found Dr Jay Arnold's office! My prior two dentists had retired, and…read moreI wanted to find a trustworthy new dentist. I know that is so hard! I am so happy! I immediately clicked with my Hygienist Jennifer! I can't recommend her enough! She cleaned my teeth so gently that I had to check my mirror to make sure they were really clean-and they were! Dr Arnold is amazing too. I love how honest he is. They stay up to date on new technology and you are given a choice if you'd prefer fluoride or hydroxyapatite. Tip-choose the hydroxyapatite always! I have already recommended this office to 3 of my friends. Oh, and the best thing! Dr Arnold is young! He shouldn't retire for a long time!

I really hate to give good reviews, because then the place I reviewed starts getting crowded and…read moreexpensive and they stop caring about the customer and everything goes downhill. But, in this case, I can't help myself because I'm so excited by my good fortune at having found discovered such a fantastic dentist. I *thought* I had the best dentist in all of Florida...or at least, within reach of my house. He charged about 50% more than anyone else, wouldnt take insurance, and made you pay in full when you booked the appointment, but it was worth it. In November he discovered a cavity hidden under a crown, and the soonest I coul dget an appointment to fix it was February. (Case in point.) Reluctantly, I asked if he could recommend someone else, and he suggested Dr. Jay Arnold. Holy cow. My first impression was pretty good when I went in for a quick check in early December. No long wait for an appointment, Beautiful office. Super friendly staff. Dr. Jay explained *everything*. AND he found not one but TWO cavities hidden under an old crown. Bad news, but at least his rates were a lot lower, and his office handled my insurance. Oh... but how long before I could get them take care of? Well, it's STILL mid-December, and he took care of them today. This is why I am so enthusiastic. Dr Arnold has the most high-tech dentistry I have every seen. That makes everything better and faster and easier on everyone. No waiting. No pain. And FAST - but not rushed. Dr. Arnold continued to explain everything and was just as freindly as his staff. In no time at all he was done and wishing me a Merry Christmas. Wow. If you know anything about crowns, you know that I have to go back for the "permanent" ones in a couple weeks. They are being produced in a lab using a digital 3D scan the technician took using a little camera that peeked around inside my mouth. No molds. No fitting. It'll be exact based on the 3D digital scan. If the lab was quicker, I could have had them today. Instead, I've got the temporaries which they produced in the office from a less durable material. They fit exactly the first time, too. But don't go here. I don't want it to get crowded.