This practice is focused strictly on generating revenue. When I made it clear I was not interested in any procedures other than cleaning they referred me to a periodontist. I have since been treated by two other legit practices that say my teeth and gums are excellent. Avoid this shameful place unless you've got money to waste. **You probably expunged my records when I complained previously. Best news is I was able to find 2 other trustworthy practices able to give me standard cleanings and assured me I did NOT need special periodontia treatment as my teeth are in very good shape.** read more

The woman at the front desk told me they would only bill services to the FIRST dental policy number I gave them. I said, "I understand that, but that was the wrong policy number. Here's the correct one. " She said no. There was no further discussion on the subject as far as she was concerned. Funny thing, about a month later, I got a text message from the billing department at Dream Dental with "good news." They DID bill the correct policy number and got back over $800 in fees I had already paid. They asked if I wanted the check sent to me. I said yes. That was November 2024. I was so happy to have an extra $800 or so for the holidays! No check in November. No check in December. No check in January. I even called twice to follow up, and both times they acted like they had NO IDEA what I was talking about. I just hung up...I don't get into back-and-forth with people who are clearly jacking me around. Then it occurred to me. I had a cleaning scheduled in February 2025, and they are SITTING ON that money till I come in to put it towards other services they tell me I need. I called and cancelled the cleaning appointment without saying anything else. Guess what!?! The check arrived 3 days later. read more

After calling and submitting my information of dental insurance a week before my appointment, they call that they are out of network of my Humana dental plan but that I provided them a Humana list of their Services as in network office read more

Went in for my first cleaning of this year and also got the fluoride treatment done. Everything was great and was complimented on my care of my teeth. Already made my next appointment in 6 months. read more

Dream Dental Services - Altamonte Springs - Waiting area - General Dentistry Near Me - Altamonte Springs, Florida

Terrible experience. Focused on upselling; when I said I wanted a cleaning only, they referred me to a periodontist. Finally found The Dentist's Studio https://dentiststudio.com/ which cleaned my teeth without trying to sell me a costly treatment plan or refer me on. read more

I have not even been in for my appointment yet and I am already in love with this dental office. Last week I called to make an appointment for my daughter and myself for a cleaning. I was having some pain in my left back gum area. Jen made my appointment and told me to go and buy a water pick that hopefully it would release whatever is causing the pain. That afternoon I ordered one on Amazon and it arrived the next day. I used it immediately and then again that night. When I woke up the next day the pain was gone. . Thanks Jen - You're Amazing . read more

I had a tooth abscess and Dream Dental was able to fit me in immediately, even though I wasn't a current patient. I had a huge swollen face and was in some serious pain and everyone was very gentle and caring. Dr. Ouellette said I needed to see an oral surgeon immediately, so the office contacted surgeons in order to find one who could take me right away. They didn't let me leave until they had all the details squared away. I went straight from Dream Dental to the oral surgeons office because they cared enough to make sure I had exactly what I needed. I would highly recommend. read more

Super happy and thankful for finding such a wonderful practice near our new home. I found Dream Dental Services through Yelp and after reading all the great reviews I decided to give them a try. From the front desk to the back office everyone is like a big family and very professional. My husband and I are very happy with all the services provided from cleanings to a new smile. I had two new front crowns done and they look amazing and very natural. I highly recommend Dr Jonathan Ouellette, his work is amazing! Thank you Dr O!! read more

Dream Dental Services - Altamonte Springs - General Dentistry Near Me - Altamonte Springs, Florida

Awesome Dentists & wonderful Staff! I can't say enough GREAT things about this office! They treat their patients like family & go above & beyond to make you feel at home. Pain free cleaning & fillings! I am so grateful I found this office, my dental home! read more

Dream Dental Services - Altamonte Springs - Dream Dental Services - Altamonte Springs, FL - General Dentistry Near Me - Altamonte Springs, Florida

From start to finish, my visit was wonderfully pleasant. I am a new patient to Dream Dental Services. I wish I remembered her name, but the office assistant was super kind and sweet. Will, the dental tech, was very kind and thorough. He explained each process that would be happening from taking X-rays, meeting with the hygienist, and then ultimately the doctor. He made the visit fun with his humor and I could feel his smile through his mask. Tracy, the hygienist, was kind, quick, and efficient. Dr. Ouellette was the best - funny, kind, wants to provide excellent care. I've never felt more home at a dental visit. And then if the visit itself wasn't great enough, they give you a warm eucalyptus oil cloth to wipe around mouth after you are finished to clean up any mess that was made. I'm so happy I found this office. read more

Great initial consult experience at this dental practice. Dr.Ouellette is very personable, extremely knowledgeable & an attentive communicator, open to questions & concerns. Staff we're very pleasant & professional. read more

Dream dental services is by far one of the best dental offices I have visited. I am very adamant about getting a routine check-up and cleaning, so it was in my best interest to pick an office that would satisfy all of my dental needs. I was thoroughly impressed by the front desk staff as they greeted me with a warm welcome. Dr. Ouellette is a phenomenal dentist and ensured that I would leave his office with the brightest smile and healthiest teeth. These are keen attributes that should accompany any dental office, and they were able to set the bar very high. I highly recommend visiting their office for any visits as I will be sure to schedule my next cleaning and check up with dream dental services. Thanks to everyone at their office for the great support and dedication. read more

Dream Dental Services - Altamonte Springs - Feels great to have a fresh cleaning !!! - General Dentistry Near Me - Altamonte Springs, Florida

I cannot say enough amazing things about Dream Dental. My husband and I just moved to Florida 6 weeks ago, while I was 36 weeks pregnant. I've been suffering from TMJ, since giving birth 2 weeks ago and came in to be examined. From the moment I walked in the door, I was met with smiles! Every single staff member was just so wonderful, happy and courteous. The Doctor himself is absolutely amazing! We shared pictures of our little ones and he spent time with me to help explain every aspect of my dental care plan. I told them I needed to leave by 9 to make it home to feed the baby, and I walked out of that office at 8:59. I am so excited to have a new dental family and can't wait to go back for my cleaning. read more

This is the best dentist in Central Florida. Thank you to my friend Bill, I was able to find them and I can only say this: if you are looking for a reliable, professional and awesome dentist and staff, you have found it. I have found my dentist for life! Thank you Dr O and everyone. read more

Was told as a new patient I am unable to guarantee a cleaning and an exam on the first day.... Isn't the dental profession trying to get you to come in there to get cleanings... what's the point of making the process so complex.... this is only Dentistry it's not rock science read more

My experience with Dr. Ouellette is by FAR the best dental care and experience I have had in my life. He, and his staff are extremely caring, genuine and make you feel very comfortable. I didn't feel like "just another patient" rather, I felt like i really mattered. Dream Dental is exactly what the title eludes-- a dream. From getting an appointment, to filling out minimal paperwork ( all via a touch screen computer!) to my dental treatment itself I was highly satisfied with the way I was taken care of. I highly recommend this office and staff to anyone who even has the slightest anxiety about a dentist visit. This was a wonderful experience! I have definitely found my dentist to call "my home"! Thank you, Dr. Ouellette and staff!! :) read more

FANTASTIC. Dr. Ouellette is the best. I've gone most of my life terrified of the dentist and despite having dental insurance I would rarely go because of that fear. From my very first visit the Dr and his staff have made me feel comfortable. The equipment used is state of the art, the hygienists are thorough and make you feel comfortable while completing your cleanings, the office staff are always friendly and fun, and Dr Oullette is so gentle. I've have 2 root canals, several crowns replaced, as well as an infection in my gum line a prior dentist missed all taken care of by the Dr and his staff. All with minimum discomfort and ABSOLUTELY NO PAIN. I live an hours drive from Altamonte Springs, and I don't care, I will never see another dentist. read more

Dr Oullette has given me an amazing smile. One I thought I'd NEVR have again. His bedside manner is the best of ANY DR I've ever had and at 62 I've had a bunch! His staff is also amazing and an extension and reflection of him. Like hom they are ALWAYS smiling, caring and conscious of the stigma of going to the dentist! I can't say enough good things about Dr. Oullette and his ENTIRE staff. ! read more

Staff are kind, hygienist and dentist are friendly and know what they're doing. Pain free. First time in a while where I have had such a good experience at the dentist! read more

Let's face it visiting the dentist doesn't rank as one my favorite things to do so going into this I was already skeptical. I was referred by a friend to visit Jonathan's office. From the moment you walk in the door you are greeted with a smile. My hygienist was thorough but gentle and not to mention friendly. Dr. Jonathan was very friendly as well as informative. My most recent visit was hands down the most pleasant experience I've ever had in dentistry. I highly recommend this practice to all my friends and family. read more

First time visiting Dream Dental. The office was modern and clean. The front desk staff was pleasant and helpful. Dr. Nguyen was friendly, informed, and professional. She was thorough and provided me with useful options. Nicole the hygienist was excellent and her cleaning was amazing. read more

My dental issues are challenging and complicated to say the least. I've had extensive dental work in the past having seen many dentists along the way. I've never had a dentist take the time like Dr. Ouellette. His passion for dentistry was immediately perceived and I was made to feel comfortable in his office. After a full evaluation, he and I consulted and then revised a treatment plan that we both felt was personally right for me. His genuine enthusiasm has generated a true sense of confidence and I look forward to any future procedures. Needless to say, I would highly recommend this dentist. read more

From the moment you walk in until you leave you are treated with love and professionalism! The people there are enthusiastic and you can tell they love what they do! I am very satisfied with the work I had done! The Dr. Takes his time with you and makes sure the procedure is done right and through! 5+! read more

Broke a tooth while visiting FL. Googled nearby dentists and found Dream Dental and thought I would give them a try after reading positive reviews. It was a positive experience from the first phone call until I walked out of the office with my problem solved. Office personnel were extremely pleasant as well as the hygienist and dentist. They certainly know what they are doing and do it well. If I lived in FL, this is where I would get my Dental needs met for sure. I highly recommend them! read more

Dream Dental truly is a dream....I cannot express enough how wonderful it was to be heard not only by staff but by the dentist, Dr. Ouellette, himself. My experiences in the past with other dentists have not been pleasant in the least, even when the office/dentist is considered one of the best in the area. Always experiencing high levels of pain, even with local anesthesia, was the primary reason I avoided going to the dentist but with Dr. Ouellette, who I refer to as the dental magician, makes the entire process completely....PAINLESS! Wow, I'm still quite stunned. Thank you!! read more

Dr. Oullette and his team are awesome! He makes you feel so comfortable and you feel like he really cares about you and your health. His staff is awesome... I have so much work to be done but my connection with the staff softens the blow of all that time and money spent! Lol their office is really clean and smells nice and feels very "homey". So glad that I found such an amazing dental care team!! read more

I am very apprehensive about dental/doctor appointments and also have a severe needle phobia, so my anxiety hits the roof when it comes to that. It had been years since my last check up, as my regular dentist had dropped off my insurance approved list. I was wanting to find a dentist closer to my home and had been looking, when I received a flyer in my mail from Dream Dental and decided to make an appointment. From the consultation, I knew that this was going to be great fit. Dr. Ouellette and his staff put me at ease right away. Not only did they cater to my needs as far as my fear of needles and procedures, but their professionalism is to be commended. They took the time to make sure I was comfortable, explained what needed to be done and were there every step of the way, making sure that the finished product was how they wanted it. And the front desk staff is great too - very professional and accommodating! I have had several procedures done and am loving the results. I HIGHLY recommend Dream Dental, Dr. Ouellette and his staff. I have definitely become a patient for life. read more