This practice is focused strictly on generating revenue. When I made it clear I was not interested…read morein any procedures other than cleaning they referred me to a periodontist. I have since been treated by two other legit practices that say my teeth and gums are excellent. Avoid this shameful place unless you've got money to waste. **You probably expunged my records when I complained previously. Best news is I was able to find 2 other trustworthy practices able to give me standard cleanings and assured me I did NOT need special periodontia treatment as my teeth are in very good shape.**

The woman at the front desk told me they would only bill services to the FIRST dental policy number…read moreI gave them. I said, "I understand that, but that was the wrong policy number. Here's the correct one. " She said no. There was no further discussion on the subject as far as she was concerned. Funny thing, about a month later, I got a text message from the billing department at Dream Dental with "good news." They DID bill the correct policy number and got back over $800 in fees I had already paid. They asked if I wanted the check sent to me. I said yes. That was November 2024. I was so happy to have an extra $800 or so for the holidays! No check in November. No check in December. No check in January. I even called twice to follow up, and both times they acted like they had NO IDEA what I was talking about. I just hung up...I don't get into back-and-forth with people who are clearly jacking me around. Then it occurred to me. I had a cleaning scheduled in February 2025, and they are SITTING ON that money till I come in to put it towards other services they tell me I need. I called and cancelled the cleaning appointment without saying anything else. Guess what!?! The check arrived 3 days later.

We just had our consultation visit for our teenagers (ages 13 and 15), and from the very first…read morephone call to walking out of the office, every single person we interacted with was friendly, welcoming, and so helpful. We were referred by a very close friend whose kids were all treated here, and now we completely understand why they spoke so highly of this office! The consultation was exactly as promised--if not even better. They took the time to go over everything in detail: from the evaluation of our kids and addressing our concerns, to explaining treatment plans, financial obligations, and everything in between. Hannah was wonderful with our teens, making them feel comfortable as she took photos and gathered everything needed for the doctor to create a plan. Lauren and Shereena were amazing at walking us through the process. Dr. Wiewiora was super comforting as she examined our kids, and we loved hearing her story about how she started working with Dr. Dunn--it just made the whole experience feel even more genuine and connected. We went ahead and decided to proceed with treatment at this office and are looking forward to a brighter smile for our kids. If this visit was any indication of their service, we know we'll be very happy! Every person in the office made us feel like we had known them for years. It's clear they truly love what they do, and it shows in the way they treat their patients and families.

Awesome team so happy to have children receiving orthodontic care here! Dr. W is awesome.read more

Just want to say that I'm still happy with them after being with them for over a year. I love my…read moreortho tech to death. Her name is Evelyn, by the way, she's a sweetheart and funny too! I've had nothing but good experiences here, and would recommend them to anyone, whether there's a referral bonus or not! Good luck and happy smiles! Can't wait until I get them off next June!

For the most part, everyone is nice. My kid has complained to me about one particular tech who is…read morevery rough, and lacks any bedside manner. I've never had a problem with anyone in the front. Do your homework before committing to any orthodontist for braces. You'll have to make an appointment at least once every six weeks for two years. It'd be unfortunate to find yourself stuck in a perpetually inconvenient situation. The orthodontist should have hours convenient for you. The doctor here sees patients only a couple days a week, so the time slots fill up VERY quickly, and it can be difficult to get in when you need to. During the whole month of December, for example, there were about 6 days total that the orthodontist was in. During another month, I once called on a Monday to see when we could drop in to ask the doctor a question, or speak to him on the phone, and learned that he actually wouldn't be in the office at all until Friday. Maybe this is standard industry availability, but if i could go back in time, I'd make sure I knew all my options before committing to this particular orthodontist.

We enjoy coming here. The staff are extremely friendly and welcoming. They are also very helpful…read morefor any questions you have. Everyone seems very happy there as well which is nice to see. The mood and energy are great! The place is kept very clean and tidy. The staff give great instructions on how to do things for the best care of your braces. They're very helpful with the way they explain what you need to do. I appreciate the way they operate here because it really is wonderful to see everyone so willing to help and make sure you understand everything when it comes to the direction of your treatments. My kids enjoy coming here also and have a good experience every time! They are also very quick to give you the realistic expectations. No sugar coating and they lay all options out of which way things can go. Their communication is very good and they stay on top of it. We will be back soon!

I was referred to this office by my current dentist to get a completely new retainer after a very…read moreold one broke beyond fixing. The person who answered the phone was very rude and told me because I had had orthodontics done on my teeth before, their doctor would not see me and that this was common practice, so I should spend my afternoon calling every orthodontist in the area to see if they would make an exception (but Rawle Orthodontics would not). I explained that I hadn't seen an orthodontist in several years, had moved over 1000 miles away from that office, and therefore needed a new one, but they would not take me as a client for this reason. I was not asking for them to fix a broken retainer someone else had made, I was asking for a completely new one and would have been willing to follow whatever advice/procedure the doctor thought was best, even if it was not the original type of retainer that I had. I am very disappointed and already have an appointment with a new practice that thought this experience with Rawle Orthodontics was ridiculous.

I was referred to Dr. McIntosh by a great dentist. I personally would not have a dentist do…read moreInvisalign, straightening teeth is a specialty and Orthodontists are more skilled, educated and effective at it than those who do not have orthodontist training. My dentist agreed and did not offer Invisalign, but sent me to Dr. McIntosh. Dr. McIntosh was great, I can't say enough about what a nice experience it was. The staff was always helpful and friendly. There were no high pressure upsells and no billing surprises. I highly recommend Dr. McIntosh.

Great customer service, always super gentle. The clients are always smiling when they leave, which…read moreis a great sign of a great practice! My consultation was detailed, they treated me like an adult and it was very comfortable to talk about the needs of my dental issues. I would HIGHLY recommend that if you're interested in getting orthodontic work done, that you would seek out Dr. McIntosh and his staff.

Everyone was kind welcoming, timely and competent. What more can you ask? I highly recommentd…read moreDental Word in Longwood.

After canceling my appointment with Greenberg dental since they never answer the phone, on a whim I…read morecalled my former orthodontist at Dental World in Longwood who I had not spoken with in over 10 years since I had braces. The same assistant who worked on my teeth when I was a teenager answered the phone and remembered me! She said that she could fit me in tomorrow. 20 minutes later she called me back and said that she had a cancellation could fit me in today immediately at the same time when I was supposed to go to Greenberg dental... Sometimes bigger is not better. I'll probably be at Dental World for another 10 years! :)

The receptionist is hard of hearing. I have to repeat my name louder 3 times before she can hear…read moreme. Been there many times. You would think she should know me. She is never friendly, in person, or over the phone. She lights a candle in the office that smells up the entire building. I am very sensitive to smells and get migraines easily from it. She gives me a look when i ask her to turn the candle out. I recently had a temporary crown put on and it didn't stay on more than 2 days. Have to go back to get it on.

Dr. Alshareef and Eli were just wonderful as they worked with me on my bite guard. Everyone is so…read moreknowledgeable, professional, and polite. I highly recommend this dental practice.

I am still amazed by the experience I had at this location. I got to enjoy the friendliness and…read moreamazing equipment. Once I arrived I was welcomed in and checked in right away. I had paperwork to fill out. I the office provided complimentary drinks in the lobby. After my paperwork work was completed I was able to go to the back to get a full scan of my mouth. It was in 3D with color. I was a bit skeptical because of my experience at sage dental but they said not to worry. After going over some of my goals for my smile I felt so relaxed. The dentist understood everything and answered all of my questions. After that I got to relax and watch my show on Netflix because they had TVs mounted on the ceiling while you get your cleaning done. Now the cleaning was such a peaceful moment. She cleaned my teeth with so much care. There were three flavors of toothpaste for the cleaning. I got to try the cinnamon and one other. I really enjoyed the cinnamon but decided to stick with the other that I cannot recall. I even got walked out and was gifted a tumbler too. I absolutely love my new dental office.

Park Smiles pleasantly surprised me and even though they are not in network I feel that is worth…read moreseeing them as the quality of service, honesty, kindness and empathy are a rare experience indeed. I had gone to another dentist and they tried to put in two crowns because I supposedly had two cavities when I never had any issues. I searched for another dentist to get a 2nd opinion. Park smiles was able to determine that I just needed to redo one cavity. The difference was like night and day. I praised this office to my colleagues and I definitely recommend them if you're looking for a new dentist office. :)

Went there for dental care. The office experience was OK. They overcharge for the extra services…read more Everything is an add-on. We have switched dental offices since our visit.

Fell short on customer service, empathy and truthfulness. Suggested I was not honest…read more Had to use another office to fix the mess they made. Very disappointed and regretting that I have to get the final crown from them.