I am extremely disappointed and disturbed by the way this dental office handled my mother's…read moretreatment and insurance. My mother is a Humana insurance member, and she was charged thousands of dollars for dental crowns that should have been covered. The office either failed to verify her insurance benefits properly or deliberately misled her about coverage. After being concerned about the high out-of-pocket costs, my mother sought a second opinion at a different dentist. To our shock, we were told that the crowns are fully covered under her Humana plan and should never have required such a large payment. This raises serious ethical concerns about the practices at this office. Either they are not competent enough to properly process insurance claims or they are intentionally overcharging patients for procedures that should be covered. This is not just frustrating--it's financially and emotionally damaging to patients, especially seniors on fixed incomes. I strongly encourage others to get a second opinion before agreeing to any major work here and to verify everything independently with your insurance provider. We will be reporting this office to Humana and the appropriate state dental board. Patients deserve transparency and honesty--not predatory billing.

9k for implants and they all failed stay away from this place I wound up removing the misaligned…read morepins myself

Gem Dental is the best! The staff is super friendly, the office is always clean, and I love that…read morethey offer weekend appointments--it makes life so much easier. Highly recommend!

My husband had a hard fall on concrete which affected his 2 front teeth. It was very difficult to…read morefind an emergency dental care after our trauma ER visit. Luckily we found Dr Atallah and receptionist Renee. They came in on a Sunday afternoon and were kind and professional. As a nurse and Doctor ourselves we have very high standards and I can honestly say they exceeded our expectations. They used state of the art procedures, explained options thoroughly.They were caring and kind. I will be using them with my daughter who lives here now. I give them the highest rating possible. Thank you for your professionalism and wonderful care.

Dr. Sara is a great dentist and I have had only positive experiences here for many years. Highly…read morerecommend to anyone that asks!

My poor grandmother broke off a crown last night. I explained all of this but when it came to…read moreinsurance I was told they don't take Medicare or Medicaid but they will give you your own paperwork to fill out. I said I wasn't familiar with this process bc it wasn't an appointment for me. This was during the first phone call with John. I told I'd talk it over with my grandmother and call back. This goes out to JOHN who answered my call the 2nd time. I inquired about how much it would cost (an estimate). He said " How much water is in my truck right now?" I said what? He repeated that 3 times and said there was no way to know. I then said well we could estimate X-rays, crown work, doctor appt cost, etc. John then yelled at me and told me to STOP TALKING. When I said wow, he HUNG UP! If I could give zero stars I would. Warning others not to go here. I'm livid.

Dentist is very thorough in her exams. The hygienist is also thorough in her cleanings and asks…read morequestions and reports any changes or updates to the dentist. The receptionist is friendly and the insurance coordinator is very friendly and competent. I like the semi-private rooms with glass walls. They are very punctual with the appointment times. They accommodated me when I needed to reschedule in December. Just be aware the dentist does not do her own extractions. She has another dentist come in for that, which may be inconvenient. A later x-ray found that he left part of the root system in the gums.

This is a privately owned family dental office. They are not a chain with a lot of hidden fees…read more I have been going here for numerous years and have no complaints. The staff is very friendly and helpful. Dr Ranjan is very friendly, informative, helpful professional and personable. Her facilities are new and state of the art.

Wow!! After all this time I received a refund check of $284. Like I stated before, Dr. Dennis and…read morethe hygienist are amazing! Beware of the office staff.

Buyer beware. Read the reviews on billing. We've had countless billing issues. Billed for services…read more1. We didn't agree to and were not part of the estimate (e.g., went in for teeth whitening trays and paid out of pocket - they billed my insurance, gave me 3 different reasons why, all of which were not valid). 2. Services our kids didn't have, like at all. They lost 5 customers all with commercial insurance because the manager would not call us back (after 4 requests), they sent me to collections over $50.00 while we were waiting in the call back from the manager that never happened . Here's the deal, commercial insurance has a higher margin/return. They billed my insurance wrongfully. Basically make up the money where you can. Ok, so you lost 5 customers, our friends have all heard not to go. What type of business model is this? FYI - the male dentist is as nice as can be but unfortunately, unethical practice!

My dentist of eight years recently retired. I contacted numerous local dentists within my…read moreinsurance provider's network to see if they were accepting new patients and to schedule a cleaning. Out of six I contacted, Altamonte Dental was the only one to answer their phone. I had to leave messages for the others, none of which were returned. Altamonte Dental set a friendly and welcoming tone from the first phone call through the entire visit. Dr. Plaza and his staff were very kind and very professional. The office is very clean and modern and everything about my visit was top-notch. I will definitely be returning and not at all hesitant to refer Dr. Plaza to others.

Seeing Dr. Glenn for all my life, I was worried about the changeover, but Dr. Plaza and staff have…read moremet all expectations. I am happy to continue having a family dental practice over the dental "chain" options!

Phenomenal first-time visit! Welcomed by Nicole and Gigi, cared for by Haley and Dr. Ibrahim. They…read morehave this place down packed with the most excellent care and professionalism. Check-in was through my phone prior to my visit, I arrived and waited less than five-minutes to be called to the back. My hygienist Haley was amazing. She verbally told me the agenda for what they're going to do for me today, and explained everything thoroughly each step of the visit. Walked out with a nice goodie-bag (tooth brush, floss and tooth paste), and new education how to properly take care of my teeth. I've been to many dentists, and this has been my most positive experience. Each interaction with every staff member, including Dr. Ibrahim was personable and they really take care of you. As a first-time patient, the inclusiveness was comfortable. I'm thankful my fiance recommended me this place!

Love love love the care and patience the staff and doctors gave me. Truly listened to me, and made…read moreme so comfortable during my procedures. I love the communication and updates during the process. I have seen many dentist. Finally have found my forever dentist!! They are amazing!!!!!!!!!!

Everyone was kind welcoming, timely and competent. What more can you ask? I highly recommentd…read moreDental Word in Longwood.

After canceling my appointment with Greenberg dental since they never answer the phone, on a whim I…read morecalled my former orthodontist at Dental World in Longwood who I had not spoken with in over 10 years since I had braces. The same assistant who worked on my teeth when I was a teenager answered the phone and remembered me! She said that she could fit me in tomorrow. 20 minutes later she called me back and said that she had a cancellation could fit me in today immediately at the same time when I was supposed to go to Greenberg dental... Sometimes bigger is not better. I'll probably be at Dental World for another 10 years! :)

Horrible. Fraudulent. Conned me into 6 front veneers many years back. Promised to only shave a tiny…read morebit off my real teeth. When the temporary came loose and I looked in the mirror, I was appalled!! Six of my front were basically gone. And my smile has been messed up for years now. He was just trying to make money. Total con artist. Do your due diligence and review the hell out of dentists before choosing one.

Went there for a dentist appointment and doors were locked sign on window said closed no forwarding…read moreaddress good way to treat your patients thank you!