I am extremely disappointed and disturbed by the way this dental office handled my mother's…read moretreatment and insurance. My mother is a Humana insurance member, and she was charged thousands of dollars for dental crowns that should have been covered. The office either failed to verify her insurance benefits properly or deliberately misled her about coverage. After being concerned about the high out-of-pocket costs, my mother sought a second opinion at a different dentist. To our shock, we were told that the crowns are fully covered under her Humana plan and should never have required such a large payment. This raises serious ethical concerns about the practices at this office. Either they are not competent enough to properly process insurance claims or they are intentionally overcharging patients for procedures that should be covered. This is not just frustrating--it's financially and emotionally damaging to patients, especially seniors on fixed incomes. I strongly encourage others to get a second opinion before agreeing to any major work here and to verify everything independently with your insurance provider. We will be reporting this office to Humana and the appropriate state dental board. Patients deserve transparency and honesty--not predatory billing.

9k for implants and they all failed stay away from this place I wound up removing the misaligned…read morepins myself

Gem Dental is the best! The staff is super friendly, the office is always clean, and I love that…read morethey offer weekend appointments--it makes life so much easier. Highly recommend!

My husband had a hard fall on concrete which affected his 2 front teeth. It was very difficult to…read morefind an emergency dental care after our trauma ER visit. Luckily we found Dr Atallah and receptionist Renee. They came in on a Sunday afternoon and were kind and professional. As a nurse and Doctor ourselves we have very high standards and I can honestly say they exceeded our expectations. They used state of the art procedures, explained options thoroughly.They were caring and kind. I will be using them with my daughter who lives here now. I give them the highest rating possible. Thank you for your professionalism and wonderful care.

Everyone was kind welcoming, timely and competent. What more can you ask? I highly recommentd…read moreDental Word in Longwood.

After canceling my appointment with Greenberg dental since they never answer the phone, on a whim I…read morecalled my former orthodontist at Dental World in Longwood who I had not spoken with in over 10 years since I had braces. The same assistant who worked on my teeth when I was a teenager answered the phone and remembered me! She said that she could fit me in tomorrow. 20 minutes later she called me back and said that she had a cancellation could fit me in today immediately at the same time when I was supposed to go to Greenberg dental... Sometimes bigger is not better. I'll probably be at Dental World for another 10 years! :)

Sophia Parpia, DDS,PLLC family & Cosmetic Dentistry provides quality dental care. Dr. Andreina…read moreAlarcon, DDS is the dentist I see from this practice. She is a great family dentist. If you are in need of dental care this dental team is truly amazing. The entire office is very friendly and care about your dental health.

The only dental office I've ever been to that I feel isn't trying to rip me off…read more Dental offices are like mechanics.. there are a lot of shady ones out there. Find one you can trust who does good work and stick with them!! I trust Dr. Parpia and her staff. Bitsy is an awesome hygienist and all of the people that work there are super kind and helpful. The billing lady (sorry, forgot her name) was so HELPFUL while I was trying to figure out if getting individual dental insurance was even worth it since it's usually not. The girls up front are always patient with scheduling and answering questions. I was referred by a good friend of mine and I'm so glad. Found out later that my sister-in-law also goes to this dental office! The proof is in the pudding. Thanks for being great, Dr. Parpia and staff!!

Wekiva Dental provides a uniquely professional level of dental care and an inviting family…read moreatmosphere that truly demonstrates why they've earned 5 Stars on Yelp. Every aspect of the experience from the Hygienist, Dentist, X-rays and YES, even the pmt process, was pleasant, easy and painless. (pun intended) They were also capable of condensing two separate appointments into one with their efficiency and competency. Thank you, Wekiva Dental for putting my teenage daughter at ease and providing such excellent care and service with a smile!!

Deanna greeted us at the front desk and was very kind and patient while explaining the paperwork my…read moregrandmother needed to fill out. Louisa was excellent and caring while helping my grandmother to the exam room and while taking the X-rays needed. The doctor talked to us about the X-rays, examined my grandmother's mouth and determined we would have to be referred to an oral surgeon for further care. Overall, this was an excellent experience from start to finish. What a fantastic practice with kind, caring, and knowledgeable staff. We have chosen this as our new dentist! Looking forward to return (and no one looks forward to a dentist appointment). I definitely recommend you call this place if you're looking for a new dentist!

My husband and I had to switch dentists last year when our previous dentist retired and the new…read morepractice didn't take our insurance anymore. We are both so grateful that we found Palm Springs Dental! Have had a couple of cleanings (with Lindsey) in the last year (wonderful experience with her too!). Today I saw Dr Schroeck because of sensitivity to heat and cold on one molar. I'd been putting it off for a few weeks because of my fear of fillings, crowns, root canals.... Melissa (Dental Asst) helped ease my fears and did all of the prep work for Dr Schroeck to evaluate my pain. He found a cracked filling and explained that best option was a crown. I was given the option to return another day to have that done or stay today and just get it taken care of. I chose to stay. I was also offered nitrous oxide to help ease my nerves (it worked great!). Dr Schroeck was very gentle and explained everything as he was working on my tooth. He made sure I wasn't experiencing any pain while he was drilling! I have a follow up appt in three weeks to get the permanent crown. I cannot recommend Palm Springs Dental enough! From the office staff to the dentists and dental assistants (and hygienists too!), I am so pleased with the care I've received at this practice!

My regular hygienist was on leave, so my appt was with Kasia. She was absolutely lovely and very…read moregentle, but thorough. My teeth feel great, thank you so much Kasia!

Hubby and I have been coming to this practice for many years…read more The dentists and their staff is always so friendly and professional. There are just too many services they provide to mention here. Go online and you will find a wealth of information. We call them our super Dentist!

I did a course of Invisalign at Collins Dental and it was... okay…read more The Pros: - Everyone at the office is friendly and welcoming - They have freshly baked cookies every day - Dr. Collins is professional and knowledgeable - I *mostly* got my teeth straightened The Cons: - They are very hands off; I saw them a total of once during my actual treatment (halfway through). In fairness, I was told I could call in at any time. - My first real problem started when I finished my treatment. They had a trainee scan my teeth for the permanent retainer, who spent 15 mins waving the wand around in my mouth. The trainee was being monitored, but after all that work, something that important should have been done directly by a dentist. Additionally, the attachments weren't removed first, which meant they were digitally removed later, this could also be part of why I had trouble later. - My retainers ended up being very tight and painful to wear. I made a follow-up appointment and several calls regarding them, and was told they are fine and that Vivera retainers take 'some getting used to.' However, I then began to develop staining on my front teeth and tooth sensitivity, which I've never had in my life. I made another call and was told in order to be helped, I had to make an appointment for a cleaning (not included in my plan), so that they can polish off the stains and examine my teeth. - The cleaning ended up costing $500, I was upsold a ~$70 electric toothbrush which I was told would help with staining (it did not). I was also told that cleaning my retainers with dish soap was the cause of the problem, so I started using retainer tablets instead, but the stains returned shortly after. - I realized the retainers WERE the issue, and told them I want to get rescanned for new ones. I was charged an additional $320 for them*, and had to toss out the old set. However, due to the pain, I'd stopped wearing the retainers as consistently, and my teeth had shifted. *(Again, being fully fair, they agreed to refund me $290 for my first set of retainers, but ended up just wiping out a $250 balance for my cleaning. Letting me absorb the $40 difference) - I then asked if I had any refinement trays included to fix the shifting, but was told my case had expired. - I found out the office had elected to use Invisalign Go (a lite version that expires a year after its start, despite the fact my invoice says 'Invisalign - Regular Case'). The standard Invisalign version expires after five years. For the curious, I was charged $5400 for a short 6 month treatment plan and 12 trays (Online estimates how that Invisalign Go should cost $3k-$4k, and that it cost the office ~$1k to purchase them). However, even that limited plan should have left me plenty of time to get my refinement ordered. Except: My initial complaints about the retainer, staining, sensitivity, and discomfort were waved away for months. When I finally requested a rescan for new retainers, I was not told my teeth had shifted, though it should have been clear to them they had. I requested my scans months before my expiration to verify what I was seeing, but was repeatedly told the scans are 'too difficult to send.' When I finally got them in March (after pushing) I could clearly see they had shifted. But my case had expired in January. The reason I chose this office was because it was $500 dollars cheaper than an orthodontist's quote I received. However, the orthodontist offered a comprehensive plan of Invisalign & 1 free set of retainers, and I'm certain I would not have had the issues I did with staining and tooth sensitivity had I gone there. On top of that, I ended up paying an additional (~$600 for retainers, $500 for a cleaning, and another $70 for a toothbrush), essentially making this option more expensive. And at the end of it, my teeth aren't fully straight, which was the whole point of doing this. I still quite like Dr. Collins and the office, but I'm not exactly happy, so three stars. *Edit: was provided a $1260 refund for inconveniences suffered.

This dentist tried to pull out a healthy root that didn't need to be extracted. Went for a second…read moreopinion and second dentist said that the root was healthy and he put a new cap on it. Do not go to this dentist! He is a crook that tries to take advantange of the elderly.

The worst experience you will ever have! I had a wonderful smile, thats gone now . My smile is…read morelopsided and when I smile, it looks like I am in pain.

On February 18, 2023 which was a Saturday, I went in for a cleaning and was charged $90. I asked…read morethe young lady why I was being charged and she couldn't accurately tell me why other than informing me it's my portion and that she wasn't sure why, l thought that was odd especially when I've got my insurance on file. A few days later I contacted my insurer and explain the situation and they went through my benefits and informed me that my cleaning is free, I submitted a proof of payment to my insurer and waited to be reimbursed. After a few weeks of waiting, I contacted my insurer and they informed me that the dental office submitted a claim a for the exact amount I paid out of pocket and I was not supposed to be charged. Then told me that the provider needs to reimburse me. So on October 13, 2023, I went in for a scheduled cleaning and brought it up and the young lady at the front desk couldn't explain why I was asked to pay and that it was a different crew that works on the weekends (Saturday ). she then proceeded to tell me that my cleaning is tree per my insurance, I responded I'm aware. She asked for the last 4 numbers of my card so that she can process my refund and that it was a "different " department that takes care of it. I waited until December 19, 2023 to inquire once again and I was told to give my last 4 numbers of my card so that they can reimburse me and you guessed it, no reimbursement. Today 01/17/24 I went in to have my tooth extracted and no mention of my reimbursement was mentioned and at this point, I'm over having to ask a service provider to do right by me and its patients and having to run you down for an reimbursement . what's displeasing to me is the fact that they would charge which they shouldn't have but to turn around and submit a claim soon after is very low. That shows a lack of integrity to do right by patients and a total disregard for account keeping. The dental hygienist and the doctors are not to blame, this is a front desk issue because I spoke to them twice and gave them ample time to correct this matter . February 18, 2024 will be a year since l was charge for a service I wasn't supposed to be charge for and l've yet to be reimbursed. I will further research within the state how to file a complaint against this service provider , they need to be held accountable or even penalize for how they do business . On 01/18/2024 I contacted customer service at 9:26AM Eastern Time ( Humana Dental ) and explained my situation once again , the same way I did back in February / March of 2023 to express my frustration and explore my options concerning my service provider. Amber from customer service was exceptional , she listened to my frustration/grievance , didn't interrupt, which showed her attentiveness and even went as far as contacting Coast Dental Altamonte Springs to investigate. I was too fed up with the treatment that i had received from this dental office to stay on line as she inquired about my reimbursement . After a a few minutes of holding, Amber returned online and informed me that she spoke to Julia at the front desk and that they had submitted my concerns to corporate on 01/2/2024 and that corporate will investigate the matter . This incident took place in February 18, 2023 , I was more than patient with Coast Dental of Altamonte springs . I made mention of it to them in October and December of 2023 . For them to informed Amber that hey submitted my complaint to corporate on 01/02/2024 proves to me they were giving me the run around asking me for my credit card info to be reimbursed. On December 19, 2023 I made an appointment to be seen on 01/09/2024, which they cancelled and I'm beginning to think the only reason they allegedly submitted my complaint on 01/02/2024 because I was scheduled to be in for a cleaning . It's May 22, 2025 and you guessed it, I never received my $90.00 , which was never supposed to be charged and they would up to this point send me text messages to make an appointment for my regular cleaning . I would I do that , they're morally bankrupt and lack integrity, I'm guessing that's their motto .

Dentist is very thorough in her exams. The hygienist is also thorough in her cleanings and asks…read morequestions and reports any changes or updates to the dentist. The receptionist is friendly and the insurance coordinator is very friendly and competent. I like the semi-private rooms with glass walls. They are very punctual with the appointment times. They accommodated me when I needed to reschedule in December. Just be aware the dentist does not do her own extractions. She has another dentist come in for that, which may be inconvenient. A later x-ray found that he left part of the root system in the gums.

This is a privately owned family dental office. They are not a chain with a lot of hidden fees…read more I have been going here for numerous years and have no complaints. The staff is very friendly and helpful. Dr Ranjan is very friendly, informative, helpful professional and personable. Her facilities are new and state of the art.