I'm extremely disappointed with the care I received at Dr. Mitchell's office. My delivery was a…read morenightmare. After delivering the baby, I lost feeling in my leg and despite constantly asking for help afterward, my concerns were ignored or not treated seriously. I was scared to hold my baby or even walk, but no one seemed to care. I later found out I damaged nerves in my leg while delivering. This experience was incredibly frustrating, especially since I've had other deliveries at different hospitals and expected a certain level of care. Additionally, part of the placenta was left inside my body for months. I kept complaining about unusual bleeding and pain but was dismissed similar to when I brought up the numbness in my leg. It wasn't until I demanded an ultrasound--after talking to other doctors online--that they finally took action and realized what was going on. Even then, I had to practically beg them to remove it before the Thanksgiving holiday. It felt like they were more concerned about their holiday plans than my health. I realize diagnosing health issues isnt easy and mistakes can be made. But I dont have tolerance for rude or disrespectful behavior. The straw that broke the camel's back happened the other day. After arriving for a recent appointment, I was asked to sit in the waiting area and would be checked in shortly. Another patient arrived after me and was immediately being checked in. I was confused so went to ask if I could also be checked but was quite rudely asked to wait. I've finally decided to find another doctor. I hope this review helps bring attention to the issues at this office so they can start treating all patients with the care and respect they deserve.

Dr. Mitchell and her nurse and office staff are the best! Very homey clean welcoming environment. I…read morecame in nervous about my current situation. Dr. Mitchell was nice, patient, and thorough with me. Will be recommending!!

WORST experience ever with any doctor's office and my first ever review. During my first…read moreappointment with Dr. Luciani, he talked the whole time to the point where I forgot most of my questions, he literally answered a legitimate medical question with "because you're crazy", he commented on a laboring mom in his care who had refused Pitocin and a c-section after a long and painful over 20-hour labor saying "but of course my patients know better than that," and I had no time to ask about a medication that he prescribed me at the tail-end 2 minutes of the appointment. Nevertheless, I tried to dismiss his jokes and comments as humor, and I later asked the receptionists if it would be possible to come back for a further and more in-depth appointment with Dr. Luciani, as I had only spent maybe 15 minutes with him, if that. Obviously, I still had various questions about his philosophies, statistics, and standard of care. I'm supposed to decide after 10-15 minutes who is bringing my first baby into the world? They acted again, as they did in all except one of my experiences with their receptionists, beyond rude, treating me as if my request was completely unreasonable. They directed me to his bio page on their website, which I informed them I had obviously already read in detail. They eventually told me "We don't do that", regarding my request for an extended appointment, to which I asked the same question I've proposed in this review, "So you're telling me I'm supposed to commit to this doctor bringing my child into the world when I've spent maybe 10-15 minutes with him? I have no idea how he feels about c-sections, induction, or whether he requires moms to birth on their backs. I know literally nothing about this doctor outside of his view on vaccines." They told me that they would have an office manager call me back. Surprise, surprise. They never did. Nevertheless, even after all of this, I went back for several more appointments. I really appreciated his stance on vaccines and thought that it would be difficult to find another OBGYN who wouldn't push my boundaries on vaccination, and I just really hoped that things would get better here. They did not. During my second sonogram appointment that was scheduled with Dr. Luciani, I was informed when I arrived that I would not be seeing the doctor anymore and would be seeing a sonographer instead. They also changed the timing of this appointment on the day of and only notified me of this change by email. During my appointment with the sonographer, who was genuinely so sweet and so kind, I asked if I could FaceTime my husband, who was unable to make this particular appointment. As it was my second sonogram, and the first one where the baby looks more like a baby and less like an alien, we were both really excited about it. The sonographer kindly informed me of a facility policy where patients are unable to record or photograph any sonograms unless the doctor is present. Therefore, because my doctor missed my appointment for some unknown reason, my husband didn't get to see the first sonogram where our baby was actually actively moving. As if this wasn't enough, the nurse practitioner that I frequently saw was exceedingly rude, and never told me that the genetic testing I was having done would contain my baby's gender. Therefore, I opened my patient portal results one morning to find out that surprise! Baby is a boy! Which completely ruined the gender reveal dinner that my husband and I had planned for the two of us. I could go on and on! They had TWO people call me once after doing my bloodwork and said that it was "urgent" that I call them back. Obviously, I'm freaking out when I get their voicemails, thinking they've discovered my baby had Down syndrome or another genetic abnormality. I spent 45 minutes trying to get ahold of them, only to finally be told that my results were normal! Are you kidding me? Another separate time, they called and left me a voicemail after hours on a Friday to speak to me about my lab results. Obviously, if you're calling me an hour after closing on a Friday, I'm going to be concerned that something is terribly wrong. I called back, couldn't get through to anyone, so I selected the option for the on-call midwife. After 20 minutes, I'm finally able to get in touch with her, and she lets me know that she doesn't have access to my records and that I'll have to check Monday, but that it's probably nothing and that sometimes people work late to finish updating patients on lab results. While I appreciated her reassurance, it really didn't do much for me, because, again, I'm still going to have to wait until Monday to hear about these results. DON'T WASTE YOUR TIME HERE! Go see Dallas Women's Wellness, they're AMAZING. They take an hour in the first appointment to answer all your questions. They're so kind, they're a midwifery within a hospital if you want the best of both worlds, and they offer water birth! Best experience there so far.

Best obgyn! Cannot begin to express how good of a doctor he was for me in my last two pregnancies…read more My husband and I both love him! He listens, he doesn't rush things, he takes time to make sure you are very well taken care of

i went to this office when i first started my period around 13 years old and was put on birth…read morecontrol to regulate my periods. I loved dr benjiman she was the sweetest. But over the years I've came for the same problem- irregular periods.. Over and over with each appointment they told me it was my diet and my weight. 3-4 different pills over the years and not once was a hormonal panel mentioned to figure out the underlying cause. I was fed up and started asking questions to a provider at this practice named Dominique cooper, i told her i was thinking of getting a hormonal panel done to figure out if anything is wrong.. She told me in a very annoyed/rude tone "you don't need that" i did it anyways with quest diagnostics because what do you mean i've been having the same problem for 5+ years and you're not even remotely trying to help or find a solution. I told her my fears of pcos,perimenopause and more and she condescendingly made me feel like i was stupid for even asking that. As someone in the healthcare industry, that is ridiculous and should never be the case that a patient feels like that. That was the last time i went to this office. I found a new provider and guess what? It was Pcos.

I saw Dominique Cooper and really wish I hadn't. From the moment I checked in the visit was bad…read more The younger black woman who works the front desk told me my appointment would be rescheduled if I requested physical intake paperwork to complete in office. She told me the intake paperwork had to be digital. Mind you to my left there were 3 clipboards prepped with blank intake forms. I was also not asked for my ID or insurance card which was weird. I didn't even get to finish the intake forms before I was called back. The medical assistant for Dominique was pleasant. Dominique was pleasant up until she wasn't. When I told her I didn't know how to track my ovulation and asked how to do it she gave me a look that was very condescending as if she expected me to already know that information. Mind you I'm also a nurse and would NEVER EVER treat any patient like they are stupid for not knowing something. I used my well woman exam to vet this office to see if I would use them for obstetrics in the next few months and the answer is absolutely not. She was also supposed to send a prescription to my pharmacy and 9 days later she still hasn't done it. I inquired about brands of prenatal vitamins and she told me they all do the same thing (which they don't) and gave no specific brands to try. Thankfully I have such a great PCP who is kind, caring, and knowledgable and gave me proper information. Nurse to nurse do better girl. Sucks to see a fellow RN acting like the typical jaded, uncaring, and rude MD's you usually get.

I want to start by saying I love the front desk staff and the nurse who worked me up…read more I was a first time patient and had completed my paperwork ahead of time. Signed in and was waiting in the empty lobby for 45 minutes. I then was brought back to the room and waited 30 minutes or more after the nurse did her work up. I was not checked in on once or told how much longer the wait would be. Dr. Boyd comes in and sits down in the chair across from me. She then wanted to review my medical history. It was completely inaccurate. I had spent 25 minutes writing down my detailed family history prior to my appointment as required and she was repeating it incorrectly. I then corrected her politely and she "fixed it." She then said I was here for my hormone evaluation panel and I agreed and she just ordered the labs. She did not ONCE examine me or take a look at the areas I was concerned about (even tho that was why I was there). I was told they do not do labs in office and had to obtain them and return in a month to review the results (which is fine). I was then checked out. About 2 weeks later I received the EOB from my insurance and she billed a moderate visit that cost my insurance $600 dollars and I had to pay $175. I went to look at my chart summary and the medical history was STILL wrong after Dr. Boyd "fixed it" in the exam room with me. She had completely incorrect diagnosis of cancer for my family and had random diagnoses for my father (that I did not report and he does not have). My occupation was also wrong (despite filling it in myself online as instructed beforehand like the rest of the paperwork). I have never given a provider a poor review before but the lack of detail and absolutely NO physical exam by her was not ok. I am seeing another OBGYN next week who I hope cares more than Dr. Boyd. Please go see another provider and avoid this practice. I paid my fee but I will not be returning.

I have been seeing Dr Boyd for two years now. I have had a pleasant experience, the staff has been…read morecourteous and prompt with communication.

Dr. Rodriguez and team are truly special. They care so much and make this sensitive time so much…read moreeasier. The process as you know is stressful but they make it so you forget your stress and move forward with positive vibes. We tried two other IVF offices is which you were truly a number. Never saw the doctor and processed you as revenue. These guys you see and talk to. And they know your name!!! They keep you up to date on what is happening and help with any concerns. Couldn't recommend Dr. Rodriguez and staff more!

Thank you Dr. Rodriguez, Linda & the team at Texas IVF and Infertility for taking such great care…read moreof her. It is a pleasure to help create families with your amazing team.

I LOVED Dr. Dobi, she was with me throughout my entire second pregnancy with my son. The reason for…read morethe low review here is that I used to travel for work so I was working out of state during my current (3rd full term) pregnancy. I have since moved back and attempted to make an appointment with her as she was my previous OB and I was still a CURRENT PATIENT for GYN. However they (MELISSA) refused to schedule me an appointment because I'm over 15 weeks pregnant. I have my full medical record from my out of state provider and when asked what my options were she said that I needed to call my old out of state provider and go back there (ITS OUT OF STATE I CANNOT GO BACK THERE???) and was told that if I came in for my annual Pap - this was scheduled for a month out that I would be turned away for not just that appointment because I am pregnant but ANY APPOINTMENT. As a current patient and a previous OB patient, I just don't see how an office that should advocate for helping pregnant women turns away PREGNANT WOMEN. Especially their own patients.

I recently delivered my second baby and I feel so grateful to have done so under the care of Dr…read more Dobi and her team (again!). Dr. Dobi is my OBGYN and delivered my first son in October 2018. It was a no brainer that I would choose her care again. Her team at Northlake exudes kindness and professionalism. Her medical assistant Destiny is always thorough and compassionate. As a busy professional, I strongly value when appointments run on time - they almost always do at Northlake. The team supports you every step of the way. In the delivery room itself, Dr. Dobi guided and comforted me making the labor and delivery journey as pleasant as possible. I highly recommend this doctor to any expectant mother looking for a provider who is always pleasant and genuinely concerned with her patients' well being!

Dr. Garner is the absolute best! Caring, highly skilled and great bedside manner. Hilariousread more

My OB is Dr. Elizabeth Portillo! Shes the best OB I've ever had thus far. She cares and spends time…read morewith you. She answers all do the questions that you have and she made me feel safe leading up to the delivery of my child. Unfortunately, she wasn't able to deliver my baby but a different doctor in the office did. That doctor was diligent with my c section and my c section scar is healing just fine. I would 10/10 recommend this office to anyone! Also, if you're looking at delivering at a specific hospital, I delivered at Texas Healthy Presbyterian Plano. It was an amazing facility

Discriminatory against overweight women of color. Dr. Noorhasan refused to treat me, watched me cry…read moreand left the room while my husband had to go searching for tissues. Her only solution was to refer me to a weightloss doctor with an unhealthy goal to lose 40lbs in less than two months. She then deceptively had my husband draw blood knowing she would not be treating us any further, then slapped us with a $1300 bill from Labcorp. Worst experience.

Dr. Noorhasan and the nursing staff at CCRM were absolutely incredible. From the moment my husband…read more& I had our first consultation, we knew we were in good hands. Infertility is an incredibly difficult journey for couples, but they treated us with kindness and respect, and it felt like everyone in the office was cheering us on. I'll never forget the moment I heard my child's heartbeat for the first time during an ultrasound check - the nurses cried with me! If that doesn't speak to the care and support of this team, I don't know what does. I can't recommend CCRM enough!!