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    Jon Pettey Custom Goldsmith

    4.8 (98 reviews)
    Closed 10:00 am - 5:00 pm

    Services - Jon Pettey Custom Goldsmith

    Jewelry repair

    Personal property appraisal

    Jon Pettey Custom Goldsmith Photos

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    Reviews With Photos

    Wedding ring that was repaired and polished.
    Matthew D.

    I had an excellent experience with Jon and his staff. Took my wife's wedding ring in for re sizing, polish and replace a small diamond that fell out. The ring was absolutely stunning and looked better than ever after he was done. My wife was blown away! Pricing was very reasonable and Jon was so easy to work with. Look no further! This is the place to go for all your jewelry needs.

    I've had my wedding ring and several others resized, a diamond band made with leftover diamonds from a bracelet, and a new ring designed from scratch and made with a diamond from an earring. Jon never disappoints and I recommend him to everyone. Thank you Jon and team!

    Engagement and wedding band are stunning. Wanted a very thin and dainty engagement band and the wedding band to sit flush.

    If you want a trust worthy person to do business with I HIGHLY recommend Mr. Jon Pettey. I had a lot of trust issues with other jewelers in my past, however my father recommended me to go here because jon has the best reputation In the entire area. He has been around for many years. Thank you Jon for fixing my chain and adding links to it. Excellent work. Thank you.

    Daniel S.

    I'm unbelievably happy with my custom gold fish band I'm so happy I found Jon I was able to pick exactly what I wanted and he was able to bring it to life ! My ring got lots of compliments on my wedding and honeymoon! Thanks again !

    Tyler D.

    @jonpetteycustomgoldsmith took care of me on my custom tiki pendant! Answered all my questions and gave me a great deal! I highly recommend getting any custom jewelry or repairs done with Jon! Located in the city of orange check him out!

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    5 months ago

    Amazing customer service always has awesome jewelry always helps with in question and give you best pricing he can.

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    16 hours ago

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    7 months ago

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    3 months ago

    Kind, caring, knowledgeable, honest, transparent all around amazing guy with such quality product and great pricing!

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    8 months ago

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    4 months ago

    John is an amazing person and he will create anything you can dream of, stop by his shop you will be hooked up for life he is the best.

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    1 year ago

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    1 year ago

    I've gone to this place for years and never disappointed. Very honest and excellent work.

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    Jon P.

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    4 years ago

    Amazing customer service!! extremely knowledgeable!! Wouldn't go anywhere else for a great deal and custom jewelry needs.

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    9 years ago

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    Thank you so much Jason! Go Steelers! See you soon.

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    Page 1 of 3

    Ask the Community - Jon Pettey Custom Goldsmith

    Review Highlights - Jon Pettey Custom Goldsmith

    His custom jewelry fits the name, I always get comments on the many pieces I wear that he has designed.

    Mentioned in 6 reviews

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    Jeweler's Touch - Our store is now in Brea!

    Jeweler's Touch

    (443 reviews)

    $$

    I reached out on Yelp asking multiple jewelers about medium thick chains for memorial necklaces…read moresince we want something durable. Guy from Jeweler's Touch stood out in his quick responses and helpfulness. When we arrived that evening to speak to someone, Brandon was amazing. He was friendly, super patient, and explained everything. He understood how difficult it was to look for rose gold chains, especially when thicker too. I was super indecisive and he gave me all the time in the world to look through their gold book which had all kinds of designs and thickness scaled to life size so I could place my pendant on it to imagine how it would look. He also brought out samples of chain types as I picked out ones to see if I'd like the look in person. He ended up finding an estate gold chain that looked absolutely perfect for my husband's pendant in shine and style. We tried it for a few days (they give you 30 days hassle-free) and my husband knew it wasn't the right length of style for his personal preference and our tuggy toddlers within one day. It was gorgeous and I wished it worked out, but maybe not for us. We came back a few days later after Christmas Eve and Brandon helped me out again with the return and gave me suggestions for the length of my husband's necklace based on preference. I saw people coming in and out during the two times I went and I see why. These people are amazing, patient, knowledgeable, super friendly and not pushy at all. They want to help make happy customers who are looking for that perfect jewelry. Although we are still on the search for the "perfect" chain for each of us (we are not major jewelry people but need this to be just right for us in every way), I appreciate the help that Jeweler's Touch gave and would recommend them for anyone looking for a custom piece or specific jewelry services.

    I brought my engagement ring in to get fixed and they were great! Monique was so helpful and the…read moreturn around time was so fast! I picked up my ring and it was perfect and SO SHINY!!!! thank you guys!

    Happy Jewelers

    Happy Jewelers

    (2k reviews)

    $$$

    I recently purchased a tennis bracelet and a rope chain at happy jewelers and I had one of the best…read morecustomer service experiences I've had. From the moment I walked in I was assigned to Miguel. He is extremely knowledgeable patient and friendly. He showed me multiple examples and ultimately we narrowed it down to the perfect bracelet for my wife and rope chain for myself. I have been a big fan of Gabe and Danny for some time I've watched their videos on YouTube and I would highly recommend them! They treat you like family and are very kind. Whenever you go to happy jewelers definitely ask for Miguel he'll make sure you get the best customer service experience. I will continue to go back. Thank you Miguel.

    Updating my review because the company made a genuine effort to make things right…read more After my original experience, the owners and COO personally reached out to better understand what went wrong. They listened carefully, took accountability, and went above and beyond to resolve the issue. I really appreciate the level of care, communication, and professionalism they showed throughout the process. While my initial experience was frustrating, their response demonstrated that they truly value their customers and are committed to improving. I also appreciate the rep that we worked with for treating us kindly & warmly even after we had shared our concerns. Thank you to the team for taking the time to address my concerns and for working hard to turn the situation around. Also, absolutely in love with the customized setting that the production team was able to produce.

    Tustin Jewelry Exchange - Direct Diamond Importer - Jewelry Exchange Tustin Storefront

    Tustin Jewelry Exchange - Direct Diamond Importer

    (1.7k reviews)

    $$

    This review truly makes me happy. I was initially nervous about how the process would unfold,…read morenaturally worried that my rings might get lost or damaged. However, reaching out to Manny eased all those nerves. He explained the process patiently and reassured me that everything would be fine. He was incredibly understanding and took the time to work with me gently. I was unsure about which type of diamond to upgrade to, but Manny showed me multiple options. Since I couldn't see them in person, I had to trust his judgment, and he truly understood what I was looking for. I just received the rings today, and they are absolutely stunning--much better than I had hoped. If you're considering making a change, I highly recommend reaching out to Manny. He was absolutely wonderful and made the experience so much easier. I have no regrets about my decision and will definitely choose him and the company again. Jackie Upper Marlboro, Md

    I had an outstanding experience at Tustin Jewelry Exchange thanks to Donnie and Andrew. Their…read morecustomer service was truly five-star from start to finish. They were both extremely friendly, professional, knowledgeable, and made the entire experience comfortable and enjoyable. You can tell they genuinely care about their customers and take pride in what they do. They went above and beyond to answer questions, provide guidance, and make sure everything was handled with honesty and professionalism. Management should know that Donnie and Andrew are doing exceptional work and represent the business incredibly well. Employees like them are the reason customers come back and confidently recommend this place to family and friends. I would highly recommend Tustin Jewelry Exchange to anyone looking for excellent service and a welcoming experience. Five stars all the way!

    NGY Jewelry - Ring

    NGY Jewelry

    (125 reviews)

    $$

    We are so incredibly grateful for the kindness and care we received here. We needed both my wedding…read moreband and engagement ring resized right before our wedding weekend, and they were able to complete everything the very same day -- in about an hour! The work was beautifully done, and the rings fit perfectly. You can truly feel the warmth of a small family business here. During such a stressful and emotional time leading up to our wedding, they helped us more than they probably realize. Thank you again for your amazing craftsmanship, quick turnaround, and genuine kindness. We highly recommend them!

    If you want high-quality jewelry at a reasonable price, then look no further. I highly recommend…read moreNGY Jewelry and can't say enough positive things. From beginning to end, my experience was wonderful. From the moment I stepped into NGY Jewelry, I was greeted by the attentive, welcoming staff. The first woman asked if I wanted my wedding/engagement rings to be cleaned. I politely declined and continued to look around. After the second woman asked me to clean my rings, I accepted, and wow, were my rings bright and shiny again. That cleaning was much-needed and complimentary. Terry was amazing! She helped me and answered all my questions. I wanted a classic tennis bracelet with five carat natural diamonds, four prongs, seven inches in length, D-G color grade, and slightly included clarity. I knew what I wanted, but I had been looking for the past few months at other jewelry stores for it with no luck. With Terry's assistance, I left with the most beautiful tennis bracelet. My husband bought me a tennis bracelet with 4.84 carats, four prongs, seven inches, F/G color, and very slightly included. It was a little too long for me, so she was able to take a link off at no extra cost and it was finished in less than 30 minutes. My bracelet is such a timeless (stunning) piece that I can wear every day by itself or stacked with my other bracelets. I'm just in awe of its beauty and can't believe it's mine. I'm happy I was able to find my bracelet here and support a family-owned business. They care about the happiness of their customers and it was apparent today. Clean and welcoming environment, efficient, friendly service, and staff who are knowledgeable, well-informed about jewelry... if you're in the Orange County area, please come and check this jewelry store out for yourself. I will definitely be a repeat customer and come back for more pieces.

    Watch & Wares - Lalique crystal horse.

    Watch & Wares

    (193 reviews)

    $$

    Wonderful service and warm welcome - BUY with absolute confidence and security!!!…read moreGreat people

    I do not recommend Watch Wears in Orange, CA based on my personal experience…read more In 2013, I purchased a yellow diamond ring surrounded by white diamonds for a significant amount of money. It came with an appraisal stating a value of $14,000. Shortly after, I returned to have the ring resized and was told they also buy gold and jewelry. I brought in additional items and was given store credit. Later, I returned to use the remaining credit and was told by the owner that I had no credit left and would have to pay again. There was no clear record provided, no transparency, and no effort to resolve the discrepancy. I was essentially told the credit didn't exist anymore, and I had no documentation to challenge it at the time. In 2026, I scheduled an appointment to sell the same ring back to them. I clearly stated on the phone that I was bringing in a ring originally purchased from their store. When I arrived, they inspected it along with the appraisal, then told me they were not buying diamonds due to market conditions and lab-grown diamonds affecting resale value. This should have been communicated when I made the appointment. Instead, I wasted time going in for a meeting that should never have been scheduled. Overall, my experience with this business has been inconsistent, poorly communicated, and unprofessional. While they do carry attractive jewelry, I personally do not trust their business practices or transparency.

    Jon Pettey Custom Goldsmith - jewelry - Updated May 2026

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