1. Prim Jewelers

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    Orange, CA

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    Prim Jewelers

    4.7 (23 reviews)
    Open • 10:00 am - 5:00 pm

    Services - Prim Jewelers

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    Before

    I had a gold cigar band remade and I couldn't be happier. Prim Jewelers made excellent recommendations as my ring was VERY thin. It got caught on a door and split and they recommended for everyday use I add gold to make it thicker. This ring was the first ring my dad ever gave my mom so it took a lot of trust to pass it on and have it remade. Thank you so much for remaking my ring!

    Craig C.

    I recently had an Engagement ring made by Prim. It was exactly what I asked for for a remarkable price. I could not have asked for better service. My fiancée absolutely loves the ring. I explained what I wanted and had the ring in my hand less than 10 days later. Will definitely be coming back for all my jewelry needs.

    I just picked up the most GORGEOUS ring! Took Sossie my old wedding rings and a photo - and she created this incredible masterpiece! I am so so pleased, and will definitely come back for future projects!!!

    Bryan W.

    Sossie did an amazing job on my wife's upgraded wedding set! My wife is thrilled and it was a great overall experience working with Sossie at Prim! They are efficient and an awesome value! I won't go anywhere else since this is my second great experience with them in buying a wedding set for my wifey

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    9 years ago

    Business owner information

    Photo of Sossie M.

    Sossie M.

    Thank you Olga! You’re so sweet.

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    Photo of Patty G.
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    6 years ago

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    Sossie M.

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    5 years ago

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    Sossie M.

    Thank you Cherish we appreciate it. Great to see you!

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    Photo of Jen B.
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    4 years ago

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    Sossie M.

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    9 years ago

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    Sossie M.

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    Photo of Saul R.
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    6 years ago

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    Sossie M.

    Thank you Saul! Great seeing you

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    6 years ago

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    Sossie M.

    Thank you Katherine!

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    10 years ago

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    Sossie M.

    Thank you Bryan! Happy wife, happy life :))

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    8 years ago

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    Sossie M.

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    8 years ago

    Business owner information

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    Sossie M.

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    7 years ago

    All my family members in Orange County have gone there for years and always received first class service.

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    10 years ago

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    Sossie M.

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    9 years ago

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    Sossie M.

    Thank you Norma! It was our pleasure to bring your ring back to life.

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    9 years ago

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    Sossie M.

    Thank you Vicki! We hope to see you soon for any other jewelry needs.

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    9 years ago

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    Sossie M.

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    11 years ago

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    7 years ago

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    11 years ago

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    11 years ago

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    9 years ago

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    Sossie M.

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    10 years ago

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    Sossie M.

    Thank you Rachel!

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    11 years ago

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    11 years ago

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    Sossie M.

    Thank you Jimmy for your loyalty and trust. Means the world to us.

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    Ask the Community - Prim Jewelers

    Does prim do all work on the premises or do they send out?

    They do all work on premises ??

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    Review Highlights - Prim Jewelers

    “After a few designs, I really liked a recommendation and gave Sossie the go ahead to design and make it.”

    Mentioned in 10 reviews

    Read more highlights

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    the owner and his manager are very helpful with all sorts of jewelry, watches and designer…read morehandbags. love this place and their prices too

    I do not recommend Watch Wears in Orange, CA based on my personal experience…read more In 2013, I purchased a yellow diamond ring surrounded by white diamonds for a significant amount of money. It came with an appraisal stating a value of $14,000. Shortly after, I returned to have the ring resized and was told they also buy gold and jewelry. I brought in additional items and was given store credit. Later, I returned to use the remaining credit and was told by the owner that I had no credit left and would have to pay again. There was no clear record provided, no transparency, and no effort to resolve the discrepancy. I was essentially told the credit didn't exist anymore, and I had no documentation to challenge it at the time. In 2026, I scheduled an appointment to sell the same ring back to them. I clearly stated on the phone that I was bringing in a ring originally purchased from their store. When I arrived, they inspected it along with the appraisal, then told me they were not buying diamonds due to market conditions and lab-grown diamonds affecting resale value. This should have been communicated when I made the appointment. Instead, I wasted time going in for a meeting that should never have been scheduled. Overall, my experience with this business has been inconsistent, poorly communicated, and unprofessional. While they do carry attractive jewelry, I personally do not trust their business practices or transparency.

    Sledge's Estate Jewelry - What I actually got married in. My husband felt bad about it and we decided to get another new one.

    Sledge's Estate Jewelry

    (38 reviews)

    $$$

    Reliable, honest, and trustworthy shop owner…read more He will always give you a good price for your jewelry (selling, buying, resizing, etc). He has been here for years and continues to be a reliable owner and source that we continue to come to for all our jewelry needs.

    It really pains me to write this review because I wanted to support a small business, and I've held…read moreoff for a long time. But I also don't want other people to go through what my husband and I experienced. My husband and I purchased my engagement ring and both of our wedding bands here. We were excited because we believed we were buying a real diamond engagement ring and gold wedding bands. Sledge told us it was a diamond, and it was also written on our receipt. I wore that ring every day, took our engagement photos with it, and made so many special memories leading up to our wedding. A few days before our wedding, we went back to have our rings cleaned since Sledge had told us he offered free cleanings. I even brought our receipt just in case he needed proof that we had purchased the rings there. He looked at my ring and commented that it was really dirty. Then he suddenly said, "This isn't a diamond." My husband and I actually laughed at first because we thought he was joking. We knew what we had paid for, and our receipt clearly stated it was a diamond. But then he tested it with a diamond tester again and repeated that it was not a diamond, it was cubic zirconia. We were completely shocked. We had paid over $1,000 for what we believed was a diamond ring, only to be told it was actually a stone worth a fraction of that. To make matters worse, this happened just days before our wedding. When he looked at our receipt, he admitted that he had sold us a diamond. Yet instead of taking responsibility or offering a solution, he suggested that someone must have removed the stone from my ring and replaced it without me noticing. He even suggested it could have been a housekeeper. I'm 22 years old. At the time, I lived alone and absolutely did not have a housekeeper. My ring was dirty because I never took it off. The suggestion that someone secretly swapped the stone was honestly insulting. To this day, I don't know whether we were scammed or whether a mistake was made somewhere along the way. What I do know is that we left feeling devastated, confused, and without any real resolution. My husband and I were just starting our lives together, and spending over $1,000 was a huge investment for us. We chose to shop small because we wanted to support a local business, but this experience left us heartbroken. I'm sharing this not out of spite, but because I think others deserve to know what happened to us. If you purchase jewelry here, I strongly recommend having it independently verified as soon as possible. I truly hope no one else has to experience what we did.

    Integrity Jewelers

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    $$

    We had a wonderful experience working with Clay at Integrity Jewelers. From the very beginning, we…read morenever felt rushed or pressured in any way. Clay took the time to guide us through every step of the process, answer our questions, and make sure we truly understood our options before making such an important decision. Choosing the perfect engagement ring can feel overwhelming, but Clay made the entire journey simple, comfortable, and enjoyable. His knowledge, patience, honesty, and attention to detail gave us so much clarity and confidence that we were making the right choices. What stood out most was how much Clay genuinely cared about helping us find the right ring, not just selling us a ring. He listened to what mattered to us, helped us compare styles and details, and made sure the final choice felt meaningful and perfect. We are extremely grateful for the experience and would highly recommend Clay and Integrity Jewelers to anyone looking for a beautiful piece of jewelry, expert guidance, and a truly trustworthy experience.

    For about 2-3 months, I was ring shopping everywhere. Online and in store, everything was…read morecomplicated and frustrating because most of the engagement rings I found were set or would cost an arm & a leg to get it custom. Integrity Jewelers steps in. Clay is amazing. We walked me through every step of the process of designing the ring, incorporating my ideas, his recommendations....he made everything easy. My stress, gone. Thank you Clay!

    NGY Jewelry - Ring

    NGY Jewelry

    (126 reviews)

    $$

    We are so incredibly grateful for the kindness and care we received here. We needed both my wedding…read moreband and engagement ring resized right before our wedding weekend, and they were able to complete everything the very same day -- in about an hour! The work was beautifully done, and the rings fit perfectly. You can truly feel the warmth of a small family business here. During such a stressful and emotional time leading up to our wedding, they helped us more than they probably realize. Thank you again for your amazing craftsmanship, quick turnaround, and genuine kindness. We highly recommend them!

    If you want high-quality jewelry at a reasonable price, then look no further. I highly recommend…read moreNGY Jewelry and can't say enough positive things. From beginning to end, my experience was wonderful. From the moment I stepped into NGY Jewelry, I was greeted by the attentive, welcoming staff. The first woman asked if I wanted my wedding/engagement rings to be cleaned. I politely declined and continued to look around. After the second woman asked me to clean my rings, I accepted, and wow, were my rings bright and shiny again. That cleaning was much-needed and complimentary. Terry was amazing! She helped me and answered all my questions. I wanted a classic tennis bracelet with five carat natural diamonds, four prongs, seven inches in length, D-G color grade, and slightly included clarity. I knew what I wanted, but I had been looking for the past few months at other jewelry stores for it with no luck. With Terry's assistance, I left with the most beautiful tennis bracelet. My husband bought me a tennis bracelet with 4.84 carats, four prongs, seven inches, F/G color, and very slightly included. It was a little too long for me, so she was able to take a link off at no extra cost and it was finished in less than 30 minutes. My bracelet is such a timeless (stunning) piece that I can wear every day by itself or stacked with my other bracelets. I'm just in awe of its beauty and can't believe it's mine. I'm happy I was able to find my bracelet here and support a family-owned business. They care about the happiness of their customers and it was apparent today. Clean and welcoming environment, efficient, friendly service, and staff who are knowledgeable, well-informed about jewelry... if you're in the Orange County area, please come and check this jewelry store out for yourself. I will definitely be a repeat customer and come back for more pieces.

    Time Palace Jewelers, Watch, Clock, Jewelry Repair, Engraving - He replaced all four batteries inside of one watch in no time!

    Time Palace Jewelers, Watch, Clock, Jewelry Repair, Engraving

    (856 reviews)

    Came in around lunch time to get two watches serviced, had both batteries changed in about…read more5minutes. It was $25 per watch. Would recommend bringing cash to avoid cc fees. The man who serviced my watch was friendly and very efficient. He also helped me set the time and date in both watches. Will be back for future repairs

    I want to share my awful experience I had with Time Palace Jeweler. I had to call the police for…read morecivil standby to retrieve a valuable Cartier watch that was handed down to me. I went to Time Palace after reading good reviews and one where a Cartier watch was revived. My watch was given to me by my father and had a lot of value for me. I went for a battery replacement. Al looked at the watch and opened the casing. He found that the battery was corroded and said a new battery would not fix the watch. He said he would have to clean the corrosion and determine the extent of the damage. I asked him how much it would cost. He said $800 to clean the watch and then there would likely be additional charges if the quartz mechanism needed further parts. He said he was a 'master watchmaker' and he could repair it for less than Cartier who would probably need parts from abroad and it would take weeks for them to fix and could cost up to $2500. As he seemed like he was experienced and I badly wanted the watch working, I agreed to the price and the work. Later that day, I wanted to learn more about the corrosive damage caused by the battery. To my surprise, an AI research revealed that if the Cartier quartz movement is compromised by a battery leakage, the quartz mechanism is replaced as the time and cost involved to clean the watch is not cost effiicent. Furthermore, if the circuit board is compromised, there is no need to clean the watch, a new mechanism is needed. When i put into Google gemini that Mr AL was charging me $800 just to clean the watch.. I was strongly recommended to halt all work and retrieve my watch from AL. He would ultimately be charging me 4-5x the cost to repair the watch with Cartier ... Seeing this, I contacted Al that evening and he told me he spent 5 hours cleaning the watch and that I would need a new circuit board that would cost me $450 because he had ordered it for me, despite no agreement for this on my part. I told him I would be picking up the watch the next day and to halt all work. He let me know that I could pick it up disassembled and that I had to pay CASH. At this point, I was not feeling confident of the intergrity of the service he was providing and I did not wish to pay cash, but rather have the consumer protection of a credit card. Regardless, my cartier was very valuable and i had to get it back from him. I also contacted Cartier who offered to evaluate the damage of my watch. When I went to retrieve my watch, I let Al know I would not pay him for the circuit board he ordered, which I did not agree to. But I would however, pay him the $800 through my credit card. He refused, to accept my credit card payment. I let him know he can't keep my watch if I am offering him payment as he told me earlier I could pay with credit card but with his 5% surcharge. He refused and told me to get out of his store harshly. He said I was trying to take advantage of him ... Thus I walked out, and called the police for a civil standby. Al had my very expensive Cartier watch and was refusing to give it back to me, despite my willingness to pay by credit card. The police did come tho the store, and a conversation ensued. An agreement was then reached where I would use my Debit card to pay the $800. I thought about refusing to pay by cash or debit and take him to court. But the watch AL was holding was very valuable. Thus, I ended up agreeing to an $800 charge to my debit card and Al tacked on his 5% surcharge which is actually illegal. I was able to take the watch to Cartier immediately after I left the store. They said it is not uncommon for a leaking battery to damage a cartier quartz mechanism, but that it could be overahauled for $450, just as Google Gemini said. Al, the master watchmaker, knew all along what Cartier would do perhaps, and he decided to tell me he could do the work for less, charge me an unecessary $800 cleaning for 'rust damage' and then order me a circuit board that would cost me $450, not including the labor. Cartier said that once the battery damages the quartz mechanism, it is too costly and inefficient to clean the watch to repair it. Yet, AL the master watchmaker decided to take the expensive and inefficient route with my Cartier watch. PLease be safe out there.

    Prim Jewelers - jewelry - Updated October 2026

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