I showed up with a broken necklace and was hoping that I can get it fixed for a reasonable price. Josh was able to fix it in less than 10 minutes and for a reasonable price. I would highly recommend this place to anyone that needs to fix a watch or jewelry repair. read more

J & C Creative Designs - Necklace clasp broke and they repaired it. - Jewelry Repair Near Me - Orange, California

I've been here a few times, but that was when they were in the Village of Orange, or Orange Mall, where they've been for several years. The new location has a sense of familiarity to it when you walk in, which is comforting to know you'll still get the same, friendly, service. This guy knows his stuff and knows how to fix things. I've mainly come in for battery replacements and recently had a hard to remove cover he had to get creative to remove it without damaging it, but he did. Is he the cheapest, no, but it's worth paying more for quality work and parts that will last. read more

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Joseph did a great job replacing the crown and stem on my watch. I was quoted a week (because he didn't have my exact stem in stock) and it ended up only taking 1 business day, which was awesome. He wasn't pushy, and the prices were fair. I will definitely be back when I'm looking for any watch services or if I'm looking for silver jewelry (there was a nice selection to look at while I waited for him to remove some watch links). read more

Went in to get the battery changed on my watch. Pleasant greeting and quick work. I would recommend them if asked.

Thanks for all you did for me while you were at the Village Mall. I went in to have my watches quite a few of them replaced. Joseph took care of them while I went shopping in the small mall. Miss that mall. Very honest and awesome person. I had a battery replaced by a place in another mall and the watch never worked. I love all that he does. I moved and need to come back to him to replace some of my nice watches batteries. I will be back Joseph. I appreciate all you do for me and my family. I have recommended others. I will be at your new location soon to get my batteries replaced. I only trust you with my watches and other jewelry. read more

Owner lied to my boyfriend about replacing a diamond in my ring that fell of. It happened to be glass man made FAKE DIAMOND. He charged $380 to put a little little diamond and fix the middle to re-prom. I took it to another jewelry store because my ring came back smaller and two different jewelers told me it was a fake diamond. When coming back to confronting the owner he said he didn't have a diamond at the time, but he can replace it for me now. So he charged as if he was putting a real diamond. He lied. I took it to another jewelry store and they told me they would have done it for $55 since the diamond was so so little however, the owner told my boyfriend it was $350 however he charged him at $380 when he looked at the receipt all for a fake diamond to re-prom. My ring came back smaller and now it doesn't fit my finger. He should have told my boyfriend that he didn't have a diamond instead of lying and putting a fake one, but charging him like if it was real, very disappointed. read more

Joseph took some links off my brand new Tory Burch watch and it fits like perfection. The pricing was extremely affordable. He also noted that if I have any sizing issues in the coming days, I could bring the extra links back with no issue. Super friendly, very quick repair, and easy location. Will be coming back for all jewelry and watch repairs! read more

I have done business with Joseph Zeeb for many years and find him to very friendly and knowledgeable regarding repair and or fixing watches and jewelry. He has a great selection of varies types of jewelry. Both I and my son have enjoyed speaking with him and doing business with him for many years. read more

I went to J & C today to get a watch battery and a necklace fixed. The man who helped me was very helpful and knowledgeable. He had my watch and necklace fixed in 30 mins. It was $54 for both. He took a lot of care in fixing my necklace. I would definitely recommend J & C. :) read more

I visited J & C Creative Designs, recommened by my girlfriend. The jewerler was very kowwledgeable and easy to work with. I had a couple of rings sized and cleaned. He cleaned it while I waited. I was surprise to see what a large selection of rings and bracelets he has. The prices seems fair. I'm sure I will be back. read more

Good old fashioned honest service. This guy is amazing. Hidden in the mall but we'll work the hunt. read more

Awesome awesome place!! Very personable and professional. Thank you guys. I will be back for sure.

Extremely helpful and fast. Great work and great prices. I would only go here for watch batteries and jewelery purchases

Great experience! Highly recommend. Owner was very helpful. Replace watch band for my sons watch and replaced my battery for my watch

Here's their website: http://jandcjewelryrepairs.com/index.html This little jeweler is inside the Orange Mall next to JC Penny. The jeweler is highly experienced and always does a great job with designing my jewelry, repairs and sizing (sizing is always cheap!) The only critique is that sometimes it feels a little sales-like if he's trying to get you interested in buying something. But he always makes an effort to get the exact stones and colors I want, even if he has to order them! read more

Joseph is an amazing jeweler and watch repair guy. I have had the pleasure of taking my watches to him a couple different times for everything from batteries to factory defects. He has always been able to find the rare parts and fix them up. Recently, I had a self wind watch that I wanted to change the colors of the hands on the dial to white. He not only did an amazing job doing big Don enamel, but he did it very quickly and very inexpensive. Awesome guy, awesome job, awesome price. read more

BEWARE!!!! POOR QUALITY!! BAD CUSTOMER SERVICE!!! I was in earlier this month when an emerald stone fell out of my ring and I needed it popped back in. The ring is very sentimental to me, and this should have been a VERY EASY repair. When I came back to pick up my ring, the owner had dissapeared, and his associate handed me back the ring which I immediately could see was damaged. While putting the stone back in the setting the face of the stone was chipped several times. When alerting the owner to this issue, HE DENIED DAMAGING MY RING AND EVEN TOLD ME I WAS LYING ABOUT IT!!!!!!!!!!!!!! Please!!! I wear this ring everyday and I know very well which stone was missing when I brought it in. To top it off, the setting is still SO loose, that the stone will easily fall out again. I had a hard time even them to give me a refund for the (dis)service. And now I'm stuck having to take it to another jeweler to have them repair this store's mistake. I have tried to contact the store several times to talk to the owner. HE WON'T RETURN MY CALLS AND THE EMAIL ADDRESS LISTED ON THEIR WEBSITE IS NOT CORRECT. TAKING MY JEWELRY HERE WAS THE WORST DECISION I COULD HAVE MADE. read more

Fast service, as in super fastttt. Knowledgeable staff. A bit pricey but rational. Going forward, this will be my place for watch repair, battery replacement, etcetera, etcetera. Recommendable. read more

I rarely leave reviews, but I had such a great experience, I want to give credit where credit is due. Wonderful place! Joseph is so helpful, honest and fast! read more

I been here few times to get my wrist bracelet or chains to get it fixed service or cleaned and I was always happy with their work and professionalism they sure do pay attention to every detail while working on there project.beside being friendly they are quick and can get the job done within hours with great reasonable price I'll keep coming to this place to get my chain necklace fixed thanks J&C team again for your service and help-rate 5stars read more

I'm writing this because I just read some of the reviews for these guys, and was disgusted. I went to their shop to get a new watch battery. I had to return the next day to pick it up, which was fine by me. What was not acceptable was the $25 fee for a simple battery. There is another watch repair kiosk at the mall that I was not aware of. After I picked up the watch, I walked over to Watchland (kiosk) and kindly asked their price. The gentleman stated $8. I was furious that someone could have ripped me off that much. I went back to the J&C, and immediately the individual got defensive. All he had to do was kindly explain his pricing. When someone gets like that, it's quite obvious that they are either lying, or don't have a proper response. The next time I needed a battery, I went back to the mall and stopped by these thieves again and decided to test them. Well, once a thief......always a thief. Sure enough, as soon as I questioned the price, the individual went super defensive and became rude. Needless to say this is how I became a dedicated customer with Watchland. I have zero respect for an establishment who is so rude, defensive, and can't justify their ripoffs. read more

I have a Harley Davidson ring I have worn until most of the plating wore off. I took it to J&C Creative Designs and ask them to remove the remaining old plating and to replate with silver. They completed the job in one day and the ring is beautiful. Looks like new. They charged me less than $100.00. Great job. read more

Very quick service on a late Sunday. He was able to fix 3 watches and a missing screw on my sunglasses in 15-30 mins. I would recommend this place to anyone that doesn't want to use the typical fix it chain. read more

The manager Joseph is one amazing guy. Hes very fair and honest. He had informed me that I overpaid for my fiance's engagement ring at the jewelry store, but he was able to apprise the ring close to what I paid so I could insure it. He did it quickly too in less than an hour and even polished it to look brand new. His customer service is outstanding and showed that he takes pride in his work. read more

I recently cracked my wedding ring in half and was devastated! I surely thought even if it was repaired it would not be the same. My husband brought it in to Joseph for repair and did an amazing job! I'm so pleased with his work and my husband was even happier with the reasonable price. Thank you Joseph for your quality work! read more

I LOVE this shop. Joseph went above and beyond on several different items. My repaired and cleaned rings look brand new. He gave me great value for my old broken pieces and even created an originally designed two-tone tahitian pearl and diamond ring a week after I initially purchased it as a plainer ring, just to make sure I would be happy with the piece for years to come. The tools he has are specialized and he is able to create things most jewelers have to send out for. I definitely will return and send family and friends to him for future needs. read more

I was devastated when my wedding ring no longer fit. I've gone through some weight loss (which is great!) but I've been so afraid of losing my ring that I no longer wore it. I was recommended this place by a friend. They resized, cleaned and polished my wedding ring in no time. It's never looked better! I highly recommend, and plus the service was amazing. read more

Horrible service!! They ruined my husband's watch. Paid a fortune to have the battery replaced and clean and reseal the watch. He did such a horrible job that the watch is ruined!!! Would never ever go back. When I called him he was very defensive and tried to blame it on someone else. He never took responsibility for what he did. read more

Always on the lookout for a Jewelry repair that did their work on the premises! At last, I see J and C at the Orange Mall. 2011, marked the beginning of the work I wanted done. Months later, after several rings sized, repaired and looking like new, watches, clocks, bracelets, chains, brooches, cleaned, parts replaced, whatever the item needed, I am so pleased and happy that my "Lookout" paid off. All the work was done in a timely manner at a price that I would consider very fair. I have never gone into a store or shop and been greeted with such a friendly smile and "How are you?' It didn't take months for them to do the work. That was the way I wanted it done. They are there to please the customer. AND,ABOVE ALL, THEY ARE HONEST! read more

Watch out. They charged me $599.95 to size a ring. They did it in less than 45 minutes. Then they charge sales tax which they were reluctant to refund. read more

I was recommended by Walmart Vision Center to fix my broken eye glasses at J&C Creative Designs. My glasses were fixed and the services was good. I personally recommend this place. read more

Beware! The owner is not a man of his word. He made a mistake on a repair and would not correct it without charging me again. Joseph is suppose to be a professional jeweler, but could not or would not admit his error. Very sad of this man with no integrity. read more

I've been going to J&C for a few years now. My needs are mostly jewelry modifications/repairs, and so far, there seems to be nothing that Joe can't do. Everything I've requested has been done while I waited, and any request that he hasn't done has been because he advised against it, and that was usually because the request came with some risk or side effect. Joe is confident and personable. He let's you watch him work (right near the entrance to the shop!), and makes it look easy, which makes it easy to forget that it's all due to a lifetime of experience. read more

In May of 2015 I was in search of buying my fiance a custom made wedding band, i had the ideal design in my head walked in the store and asked for ideas on what can be made within my budget, the gentleman in the store was very nice and PATIENT with my specific request, not to mention he had Dark Ruby's the stones that I asked for! I placed my order an two weeks later my order was done, when i went to pick up the band I came to speechless surprise it was Better that how i imagined the band to be, Encourage you to go if you want to deal with a great jeweler that knows what he does providing an excellent job on your jewelry piece! read more

I usually don't take the time to post for service I expect. I'll post if I have a great experience or a crappy experience. I took my watches here for batteries for several years. Originally, it was an older gentleman who provided fantastic service. I was very disappointed when he sold the business; however, I continued as a patron. Recently I took in a watch for a new crystal. Other than the broken crystal it was functioning perfectly. $135 later I go to pick it up and the owner tells me the second hand doesn't work. He says he noticed it when he started working on it. I tell him it worked fine when I brought it in. He suggests that maybe the mechanism needs cleaning and he'll be happy to do it for another $100+ (can't remember exact quote but it was north of $100 by a quite a bit). The second hand works independently of the time keeping mechanism but the stop watch and perpetual calendar don't work and the date changes but keeps getting a day ahead. Bottom line, if you just need a battery it's a fine place to go but I don't recommend J&C for anything else. read more

My previous review was filtered, but I recommend anyone thinking of doing business with this company look at the filtered review for what happened to me here was AWFUL! read more

A few weeks ago I had the good fortune of walking into J & C Creative Designs. My husband passed away a couple of years ago and I did not want to give up wearing my entire wedding band that represented so many years of love and togetherness. I decided I would only remove the 1 carat diamond and place it into another ring I owned while combining it with my ten year anniversary diamond band. Joseph was very patient as he listened to my design wishes (and watched me get a bit teary eyed) and assured me that I would love the end result. He asked if I wished to watch him work personally as to not have the diamond leave my sight, but I felt very comfortable in letting him work on it. In less that 1 day...yes, one day....my beautiful ring was ready! And you know what??? My wedding band was also sculpted into a ring I could wear if I so desire! I did not expect that added bonus of such a treasure!! I can't thank Joseph enough for his compassion at expediting the creation of my rings. This small gesture corroborated my initial impression that Joseph was an honest businessman and I couldn't be more impressed. I absolutely recommend J & C Creative Designs for any of your jewelry design or repairs. Since then, I've been back to size and repair my husband's Breitling watch and repair another ring. I am absolutely happy that I've found Joseph's business. You will not be disappointed! read more