The hype didn't match the experience. My oldest daughter has been OBSESSED with the idea of visiting a Jollibee after seeing people try it on social media. She LOVES trying to foods and Jollibee did not disappoint her. She definitely experienced Chickenjoy. The rest of the family did not share her experience unfortunately. Initially, the ordering process was very cold, the person who took our order had the MOST flat affect imaginable. We were excited to be trying a new place and our excitement was not reciprocated lol. We Ordered a chicken meal, chicken nuggets, both flavored fries, both pies, and mashed potatoes and gravy. They were out of mac n cheese which was a bummer. Luckily we did find seating in their extremely small dining space. The Food. The kiddos seemed to like the bone in chicken MUCH more than the boneless. The fries were good but get old fast, not something I would go back for. The mashed potatoes were probably the only thing universally liked. The pies were fine, I had such High hopes for the Ube pie and it underwhelmed. Consensus, our oldest daughter was the only one in our group that had any interested ever returning. I would hope there are better locations that are run better, are cleaner, and have nicer staff. I personally wouldn't recommend Jollibee, especially in the area with so many options. read more

I was finally able to check out Jollibee. Ive heard of this place of a long time now and, well, last time I attempted it, it didn't go ideal. When they first opened, I arrived about an hour before closing and people were complaining that their food was taking an hour and still was waiting more. We decided to leave. However, today, I attempted this place again after dropping off my daughter at her grandparents house. The place opened for the day about 30 minutes ago. Inside, there were only about a handful of people. It was clean but again, it just opened up I ordered the Spicy Chicken, with cheesy seasoning fries, and a soda. The chicken was freshly cooked so there was a little of a wait. However, it arrived hot and crispy and still little moist. Unlike other places, this chicken was not dried out. I was surprised to see some sliced (maybe sautéed?) jalapeños on the burger instead of pickles. It did have some sort of mayo but there was so little and it did not add anything due to being so little. I tried a little by itself but I didn't taste anything. Overall, minus the little sauce, it was a decent chicken sandwich. The fries were also freshly-made. They were crispy and soggy. However, I did not really teste the cheesy seasoning. if I didn't order them that way, I would not have realized there were any seasoning whatsoever. read more

I would like to start this off by saying I feel like a lot of the issues could be resolved if they had more staff. First things first, the tables were barely cleaned off. The drink station is a hot mess, sticky syrup everywhere, trash, etc. including the sticky floor. Secondly the wait time is absolutely horrid. Waited to order, waited for the food, we ordered at 6:40pm and didn't receive the food until 7:24 Workers are also handling the money then food with the SAME gloved hands. read more

This was my first time trying Jollibee and we stopped by the Bloomingdale location while we were in the area. We didn't call ahead and just walked in to place our order. The staff was friendly and welcoming which made a good first impression. We kept it simple and ordered half regular, half spicy chicken with a side of their savory gravy. The food came out in a reasonable amount of time especially since we arrived before the dinner rush and the restaurant wasn't too busy. Everything was hot and prepared as expected. Overall it was an ok experience. I'd happily come back and explore more of the menu next time. read more

Jollibee - Fast Food Near Me - Bloomingdale, Illinois

Well, to say I was disappointed is probably an understatement. I typically give positive reviews and give places the benefit of the doubt, but I think I need to provide a clear review so people will know what to expect. I was in town and was happy when I noticed Jollibee was near my hotel. I went there for dinner and placed an order and went to get my drink. The drink station was pretty dirty. I then went to the tables and none had been cleaned, so I sat at a table with straw wrappers, dried up liquids and crumbs. While I was waiting other customers were arguing about getting a refund because their food took too long, was probably cold and the cashier was on the phone asking how to process a refund. This is foreshadowing. I actually got my food quickly, which was a pleasant surprise, but my food was not hot, more like barely warm. I ate it because I had been flying all day and this was the first chance I had to eat. To top it all off, when I went to throw my trash away, the bin was overflowing. I will say the cashier I interacted with was very nice, the food and location weren't. If I was in the area again, I would probably skip this place. read more

See all

Second time trying. First time they were out of their spicy chicken, supposedly their specialty. This time they were out of fries and said we could "upgrade" to a different side...why we have to pay extra because they are out of something is beyond me. When we then found out their soda machine was out of order we left. This is a pretty poorly run restaurant and I'm not sure we'll ever be back. Too bad, because I've heard Jolibee has really good chicken. From the looks of other reviews, maybe some changes are in order. read more

I was a little concerned by all the people saying service was slow but my mobile pickup order was ready within a few minutes of the predicted time so I have no complaints there. I sent my husband inside to grab the food and according to him it was chaotic and messy in there. He did not care for the vibe. The fried chicken was bland, plus all dark meat in the two-piece combo, so I won't be getting that again. It came with a side of gravy which is ok if you like gravy (I usually do not and didn't like this one either). Fries are nothing special. The chicken sandwich is really lacking in seasoning and they skimped on the mayo. Popeye's does it better and for cheaper too. Their angus cheeseburger reminds me very much of a Wendy's burger, although the patty is thicker here. I wouldn't go out of my way to come here for the burger, but it's a solid option if ordering other food. The star of the show was the Jolly spaghetti. What a unique flavor from the sweetness of the sauce to the cheese and hot dog pieces! I wish there had been just a little more cheese, however. Also, it only tastes good when hot and starts to lose its luster when it cools down. I do like that they serve fountain Pepsi since it's pretty hard to come by these days other than at Taco Bell (and it's less watered down than Taco Bell's version). Overall, I think this place is just ok and if not for the spaghetti I'd probably never eat here again. I will come back occasionally for that spaghetti. It's Sheldon approved. IYKYK read more

See all

I have been wanting to try Jollibee for a hot minute. I'd read about how it's a unique experience born in the Philippines and mashed up American and Filipino flavors. I got a 3-piece fried chicken with two sides. I got the regular fried chicken, not the spicy. The wait time was about ten minutes. The seating area is VERY limited and full so I changed it to a to-go order and ate it in the car. The chicken was very standard. I didn't get any unique flavors. Perhaps the spicy chicken is the unique version. The breading was nice and crispy. The mashed potatoes were just like KFC. Nondescript. The spaghetti side, however, was truly unique. A smoky sauce, hot dog pieces, and shredded cheddar on top of pasta. It was pretty tasty and definitely unique. If I go back, I'll try the spicy chicken. Otherwise it was a pretty disappointing experience. read more

Jollibee - Waiting for food. - Fast Food Near Me - Bloomingdale, Illinois

Waited here for over 30 minutes for an uber pickup. I understand the chicken was not ready. I was told 6 minutes. Someone was kind enough to bring me a drink for my waiting... but I continued to wait another 15 minutes before coming up and asking where my order was again.... They gave it to me right away because I heard the other girl say it had been there for ten minutes Never been to this restaurant and was excited to try but will not return for uber pickups or to try food read more

We came here for the number 1 fried chicken in the country, Chicken Joy. Been wanting to come here for a long time (an hour drive away) but finally made it. Chicken is juicy and full of flavor. Service was fast. Also got the adobo rice and pineapple juice. Very good. We'll be back for the burgers and others from the menu. I forgot that the chicken came with gravy (perfect combo). read more

Jollibee - Fast Food Near Me - Bloomingdale, Illinois

Very slow service. I came for the chicken- it's really good. However, be prepared to wait..wait..and wait I once placed an online order an hour in advance, and when I arrived, I still had to wait another 30 minutes. Another time, I showed up around 2:30 PM thinking it would be past the rush hours, but I still had to wait. read more

Jollibee - Fast Food Near Me - Bloomingdale, Illinois

Service is extremely slow and bathroom was so wet. I almost slipped! Be careful. Smells good as soon as you walk in. Chicken is delicious! Plenty of parking. read more

Jollibee - Jeepyney - Fast Food Near Me - Bloomingdale, Illinois

I haven't had Jollibee in years since I left Cali. My bf and I were looking forward to eating here. The food was ok, same crispy fried chicken but flavor lacking a little. The major turn off was the service. Employees were unprofessional. Arguing loudly, cussing, one kept messing up the orders and another would have to repack items in the right bags, and it just took too long to get my order. Don't even go to the bathroom! My bf did and was completely disgusted. I won't give details, but it was unsanitary. read more

Jollibee - Fast Food Near Me - Bloomingdale, Illinois

I placed an online order for an 11am pick-up. I arrived at Jollibee at 11 am and sat near the pick-up order area... and I waited... and waited and waited. They occasionally put pick-up orders on the shelf but my order never showed up. I decided to wait in line during the lunch hour rush to ask what happened to my order. As I was waiting, I noticed a large bag on the counter. When I finally got to the front of the line and asked about my order, the staff ran around in a frenzy looking for it. I finally asked the employee helping me if that "big bag over there" could be it. She walked over and said it was. It had been sitting there for at least 30 minutes. I asked if they could please remake my order as it had been sitting there for 30 minutes. The employee replied "and waste all that food?" I didn't want to cause a scene so I grabbed the bag and headed home. The food was cold and not good. I ordered over $50 worth of food and it was garbage. The restaurant is so messy, mostly because the garbage cans were overflowing and there was a lot of trash on the floor. read more

Jollibee - Lots of terrible food - Fast Food Near Me - Bloomingdale, Illinois

It was my first time trying Filipino fast food. The sweet and slightly spicy sauce reminded me of ankake pasta from my hometown, Nagoya in Aichi, Japan, which felt very nostalgic. It's definitely a place I would come back to. read more

See all

As much as I dislike chain restaurants, I do admit to being a fast food junkie. Thus, it was inevitable that I would cave to the hype and try Jollibee. I ordered an Aloha Chicken Sandwich with a side of spaghetti, and can sum up the experience with one word: sweet. In fact, it was overly sweet, both the sandwich and the side. Not bad, but not what I was expecting, making it a "one and done" for me. read more

Placed an online order. Arrived 30 mins later at the scheduled pick up time. I ordered half original, half spicy..6pm on a sunday. Young lady in the front was not friendly, young man at the register was not properly trained, has no Customer service skills at all. Upon my arrival, I was told it'll be 20 mins to wait for spicy.. how are you not prepared for a dinner rush and anticipate business needs? What's the point of placing an order ahead of time? As much as I enjoy the food, service is bad... Update: still sitting in the restaurant, 15 mins after my original pick up time and my order is still not ready. Another guest who was waiting for his food was just told it'll be a 10 minute wait for his biscuit that he paid for.. smh read more

What's with the 3-star average rating?!! Jollibee serves the best tasting, crispy fried chicken, per nationwide surveys! Maybe the reviews were by white meat aficionados. ONLY TASTY DARK MEAT at Jollibee!! We didn't realize their fries are good, too! The 2-piece meal is complete with a side (fries for me), biscuit, drink and dessert pie. I got the peach mango, and hubby got the ube. Both yummy. Only $11 for the combo meal! Clean restrooms and friendly service makes me rate this a fiver! read more

I've been to this location a couple times. The food doesn't seem to be fresh. Fries are always stale.The fried chicken has a thick coat of batter. They're always busy so be patient! I tried to do an online order to avoid the wait, but it took awhile to get my order since they were busy in the kitchen. This last time I went, I was upset when I got home because I realized that they forgot the spaghetti! So, please check your orders before you drive home! That was my mistake. read more

Jollibee - Jolly Crispy Fries - Fast Food Near Me - Bloomingdale, Illinois

See all

The food was great and the service was good. It was pretty busy at lunch time, but we were able to sit down and eat. Definitely worth stopping in for some chicken. read more

Jollibee - Angus Deluxe Burger - Fast Food Near Me - Bloomingdale, Illinois

See all

This place is disorganized behind the counter. Waiting almost 40 minutes for fried food is unacceptable 0/5. There are not many places to sit so people are standing around 1/5. I sat there wondering if they forgot my order. They seemed to be prioritizing pick up orders over people who are there ready to eat 0/5. This reflects on poor management. Now on to the food: they forgot the pie in my combo 0/5. The pineapple drink was sweet and refreshing but lots of restaurants have sweet and refreshing drinks so this is nothing special, not sure what the hype is about 3/5. The spicy fried chicken on the bone was good, and spicy. Batter not too thick but chicken was kind of fatty 4/5. Fries are decent 3.5/5. Mashed potatoes are not good, thick and odd tasting and the gravy was bland 0/5. The sauce they serve looks and tastes like Cain sauce. The chicken strips were tough but didn't taste bad 2/5. The biscuit was a joke and doughy but also had an odd flavor (maybe the butter?) 1/5. In summary: over all, Popeyes is better. Kfc is even better, and I am not a big fan of kfc. Cains is waaay better if you want the strips (fingers). Would I go back? maybe for chicken on the bone only. Order ahead of time and take the food home. read more

I love jollibee! This location should always be on top of their availability of spicy chicken joy! Please! Thank you! Clean the fryer every week so you can have it available! Thanks! read more

Jollibee - Jollibee - Fast Food Near Me - Bloomingdale, Illinois

The 3 star is food is good hands down, the no stars is the service. Totally understand that there were only 4 employees working, but with a high demand in this location, double the employees for a more efficient process and to have someone clean. Surely Jollibee can afford to pay additional employees. Evidence of how neglectful this establishment is. The garbage alone which is located inside where people eat is unsanitary. Apologies for the negative review but management needs to change something! read more

Jollibee - Neglected garbage - Fast Food Near Me - Bloomingdale, Illinois

If you're really craving Jolibee... Be prepared to wait for 20 mins to an hour... Every time I give them another chance there is no change to service.. SMH... Hire more people if they're under staff.. The service is beyond words.. 20 mins wait just for a mango-pie just a shame... My kids HATE going here because of the wait. Not worth the wait.. TBH.. read more

The chicken was awesome but service was slow, took about 10 minutes or so to get my food. I'm giving one star because I was told this place doesn't offer spicy chicken, which seemed like it was a lie by the staff member. Based upon other reviews, looks like they do have spicy, but for whatever reason, was told this location doesn't have it. Their biscuit was super hard as well. Limited seating, even though they have tables, because it gets busy, it's hard to find seating to dine-in. read more

See all

Saw the sign and wanted to give it a try. Chicken is not too greasy and not too salty. I didn't get the spicy. The regular was a bit bland but good dipping it in gravy which is what I've seen people do on social media. I liked the biscuit. Service ...hmm, they need more help, support and better training to give confidence. Some seemed unusually young, like the kid taking out the trash ..must be a really young teenager. Garbage was overflowing and he seemed overcome by it all. The people at front counter were also struggling to get orders out. Very sloooow. All of us customers waiting a long time to get our food. Limited seating with dirty tables. Hope they get better leadership to hire, train & improve service soon. read more

The reviews on this place did not bring me to expect much, but I still had to try it for myself. For my experience, I received a super hot, crispy, and delicious chicken meal with 2 sides. The adobo rice tastes close to what I make at home but without egg or veggies. The Mac n cheese was okay, and just luke warm and really rich. Our server forgot my peach mango pie but quickly corrected it. I'm not typically a big fan of fruit pie, but this I liked because there weren't a lot of large fruit chunks in it. I felt the servers were very friendly, fast, and working so hard, despite being the dinner rush and there being a long line for takeout. As others shared, there is very limited seating. But I was pleased to get a decent sized meal for under $20. And, I had enough left for my bah-on! #iykyk read more

See all

Y'all. This place is overhyped and overpriced. Came in with high hopes only to leave with no hope. We got the two piece 1 side meal with a drink. The chicken is okay could use some more seasoning, had a bit more crunch then necessary meaning a bit over done. The mashed potatoes and gravy? Not it just not it. The fries, no seasoning at all. Tasted like cardboard. The biscuit, is a no go. Also hard and cold. I say stick to popeyes or kfc there's nothing crazy here and half the items were not available to order. read more

See all

The bathroom was not clean had poop everywhere and the food was made It had hair on it, and the service was bad.

Slow, unorganized, chaotic service. Dirty tables, overflowing trash cans. They are out of premium sides and premium teas. This is my first and likely last time I will be going to this location. read more

We ordered a 6 piece bucket. Probably the worst chicken I have ever ordered. We had to throw 1 leg and 1 thigh away because it was discolored- either we were served old or an injured chicken. Other chicken was questionable so we threw most of it way. Spent $30.00. Never go here again. read more

Well, the word is out that Jolibee is open! My boyfriend and I went for dinner last night and were clearly the only white people here not partnered with Filipinos. (If you don't know, Jolibee is a Filipino fast food chain.) Most people were ordering enough to carry them through an apocalypse! Our humble orders of chicken sandwiches with one side each (fries for him, adobo rice for me) & a peach mango pie for dessert seemed tiny compared to all the buckets piling up at the counter. I will say I prefer the fried chicken to the sandwich but for ease of eating it was fine. The rice is very flavorful. But the best thing was the pie (there's also a coconut pineapple one...if you like Pina coladas...) Will definitely be back, hopefully when the craze calms down a bit! This location is tiny and though staff were hopping it was still a bit of a wait. read more

Jollibee - Fast Food Near Me - Bloomingdale, Illinois

See all

Filipino Food I live near this Jollibee and drive by it almost every day. I really didn't know what it was. My girlfriend is from the Philippines and she told me that this is a Filipino restaurant chain. So we went together and I tried for the first time. I've eaten homemade / traditional Filipino food and I would say this doesn't seem Filipino to me...... It's basically fried chicken, but definitely better than a lot of the other fast food chicken places. I would definitely go here over KFC! So you pick how many pieces of chicken you want and there is a meal plan you can pick from with either one or two sides. The sides are similar to other places but they do have a couple options that are different. I believe they have mashed potatoes, but they also have rice. One of their sides is spaghetti, but it's very different from American spaghetti as it's pretty sweet. That is actually the way they make spaghetti in the Philippines, so that is unique to them. They have hand held pies that remind me of the apple pie at McDonald's. They even come in the same type of pocket wrapper that looks like the one from McDonald's. The difference is their pie is Peach Mango, and they have another pie called Ube pie which is filled with Ube which is purple yam. They also have soft drinks, but their staple is pineapple juice. If you've never been give it a try. read more

Jollibee - Pineapple juice and chicken - Fast Food Near Me - Bloomingdale, Illinois

See all

Cook faster or anticipate number of guests vs time of day..45 minutes to wait for chicken at dinner time. Please complete the menu, why no palabok?. not asking for menu comprable to cali, at least same as the skokie and seafood city chicago jollibee menus. Are you setting out to be a subpar kind of jollibee? I'm sure it's not the first time you have read these concerns looking at past reviews, always the response is that you will, in so many words make the effort to improve. Are you really? read more

This Jolibee location is different. Unlike the other jolibees in chicago area, this one is really up to its standard serving. Example, when you go to jolibee inside seafood city and order a spicy chicken, they will give you a ''less spicy'' chicken. They only sprinkle bits of hot spice over the chicken. So when you eat it, its spice is like so so. But this one this really good. Coz the spice is really what you expect. I have eaten here several times and also the other two jolibees in chicago area, this one is really good. read more

See all

Very Disappointing Customer Service I visited this location on Tuesday at around 3:00 PM on 12/29 and the experience was extremely unpleasant due to the cashier on duty. She had a very poor attitude, was rude, and acted like customers were an inconvenience. There was no professionalism, no courtesy, and no effort to provide basic customer service. Employees like this reflect badly on the business. Someone with that level of attitude should not be working directly with customers, and management seriously needs to address this--up to and including termination. I won't be returning unless this issue is taken seriously. read more

I went there today after seeing so many reviews on reels and decided to try it, but it was a disappointment. The temperature inside was around 65°, which felt freezing. The place was mobbed and a mess. Tables dirty, garbage overflowing there clearly wasn't enough staff to handle phone orders, carryout, and the customers inside. After waiting at least 30 minutes for our food, the chicken was decent, but the sides were cold. I honestly don't understand all the hype around this place, and needless to say, I would not go back.,, read more

Service is slow. Staff goes on their own pace nonchalantly. We' ll get to you when we can attitude, no rush.. Won't go back there anymore. read more

I ordered for pickup with 45mins advance notice online. I showed up after the pickup time, and not only was the order not ready, but it took 30 minutes for the order to be ready. I get that orders are made in the order they come in and that things happen, but I saw fresh chicken come out and sit in the warmer for several minutes. All that for food that was...not great or correct. Ordered spicy chicken, got regular. Fries were soggy (likely sitting out for 30 mins to wait for my chicken), biscuit was inedible at how rock hard it was. Not a great experience. read more

37 minutes for a fast food order to be made is not fast food. Friendly staff, food is mediocre.....just poorly poorly run