As a typical guy who knows little about buying women's clothing, I am man enough to admit that I…read moreneed professional guidance in this area. When it comes to buying for a pregnant woman?! The task is even greater, as I'm totally clueless. Jillion, the store manager, was spectacular. She not only listened well and asked good questions, but she made suggestions based on what items would work well together for my wife, who is a first-time mom. DM has an incredible selection of reasonably priced clothing and other items, but I only bought clothing, so I'll stick to that. The clothing is quality, but there's so much to choose from that I felt a little lost. Not a problem-- Jillion was helpful, friendly, and encouraging. I ended up buying several items that I'm sure my wife will love. Thank you DM and Jillion; I'm recommending you to all of my buddies who have pregnant women in their lives.

This store is amazing! They have an entire kids books section for books about being a good human!…read moreSo cool, so necessary! There is a great variety of stuff for kids! The people who were here were really nice, too!

I've had only great shopping experiences here! As a first time mom to be, I had no idea about any…read moreof the baby things to buy. Luckily the staff here are SO knowledgeable and kind (and I think they may all be moms too?!?). They were extremely patient with me as I asked all my dumb questions and never pressured me to buy anything. They have store models of all the fancy strollers (uppababy, nuna, etc) and high quality cribs and high chairs.

joy the owner is off her rocker in way she talks to customers and staff. This place is like going…read moreto zoo and watching animals run wild cuz that is how Joy does it. As a customer in what I heard her have the staff do while shopping there was unbelievable. So I took my business elsewhere where and will never go back

New number 2021 Joy Narang-owner…read more43000 w. 9 mile rd Novi, Mi 48375 12483879880 Fax-12484879347

Had absolutely the best experience at this store! Went in to plan for the very near future where…read moreI'm going to be unable to button my existing pants. The sales girl (Shandea, I think that's how to spell it) was so extremely kind and helpful. In just a few sentences she not only helped she also calmed my nerves and made me feel so welcomed. I didn't buy anything today, but I'll be back!

Went to buy a shirt and it was missing a button. There wasn't another in same size in store so they…read moreoffered to order it online because there were multiple available and convinced me how easy and convenient it would be because it would be shipped free, etc. So I opted to order it instead of having to repair a brand new item. She said it could take up to 14 business days to arrive. Three weeks later and no word. I called to check order status and apparently it was just automatically canceled because it was out of stock. Hmm interesting that she listed multiple options with multiple available, yet it was out of stock and I end up empty handed. This store is way overpriced as it is and the customer service was basically useless...

I popped in real fast trying to find someone for a friend but being a guy I had no clue what I was…read moredoing. Samantha was awesome! She pointed out these leggings I will admit I would never go shopping in a store unless I really need someone let alone a store for pregnant women. I wasn't looked down on. I was treated well. I was a little uncomfortable but all and all to my fellow guys out there go buy your lady friend who is expecting a baby something nice from this store. Ask for Samantha she will help a bumbling fool out. ;-)

Went in here this evening and was very put off by the customer service, or lack of. There were two…read morewoman working there. I entered the store and one of them mumbled hello. Did not ask if i needed help looking for something, did not offer any assistance of any kind. She and her co worker continued to gossip to each other. They ignored me the rest of the time i was in the store. The clothes are nothing special and over priced. Your better off going to target, old navy, or even sears has a decent and much cheaper maternity selection. Between the high prices and rude customer service i wont step foot in here again.

DO NOT SELL YOUR CHILDRENS CLOTHING TO THIS STORE!…read more Today was my last time shopping this location unfortunately. Today I learned that after selling to this location for the past 6 years, they ONLY buy clothing that is less than 3 years old. I brought in a tote full to the rim with gently used in season, in style, clothing ranging from coats, tops, bottoms and shoes. Out of about 50+ items I brought in, only 3 items were purchased for a total of a measly $3.30. (For reference, used dirty shoes at this location are sold for $5+ a pair. There has been many times I've seen literal poop on the bottoms of the shoes being sold . So gross) The items they purchased consisted of 2 pairs of formal dress shoes that my daughter NEVER wore. And a pair of fleece lined leggings that looked like they paired with an outfit I also brought in but somehow the outfit was not purchased only the bottoms. When I got my buy receipt, I was advised that "all clothing has a date and they do not accept clothing over 3 years old." This is the first time I heard of such a ridiculous rule. I don't buy my child's clothing from thrift stores and most of the items I brought in were 1 size smaller than what my daughter wears so my items would not have been over 3 years old. So naturally I asked where this magical "date" on the clothing was as the items I was pulling out of my "pass" pile DID NOT have dates. The cashier did not know so she went in the back and pulled out a random vest and showed me a Target brand tag that showed a date behind the size tag. If this is the way OUAC buys clothing then it should be advertised BIG, BOLD, and UPFRONT. We drove 30+ mins to waste our time. I would have been better off donating the clothing to Goodwill and saving my gas and time selling here. They recently renovated the entire store inside and out. Finally getting rid of the smelly carpet. I guess they have to recoup their money somehow right? I attached a photo for reference of the note that was written on my buy receipt . Save your time and gas money folks, avoid this place if you need to sell your kids clothes.

I used to come here all the time, but the past few visits have been disappointing. Each time there…read morehas been some sort of issue, whether it's incorrect totals or poor customer service. It seems like things run much better when the owner is present. What's also concerning is the behavior of some employees. In a store full of parents and kids, I've heard staff using inappropriate language and speaking negatively about the owner. Interestingly, I've only heard these comments when the owner isn't there, which makes the environment feel unprofessional and uncomfortable. i'll be going to different locations now but I hope management addresses these issues for other customers.

I love this JCPenney! Very friendly staff and especially Karmen! This store has a good selection of…read moreitems and I love to come and browse!

The chatty sales personnel in the fine jewelry area are only concerned with themselves. They…read moretotally ignored me at the counter so I walked to side of the counter in front of them and it never made a difference. All I could say was wow, so I purchased my remaining items at the cashier at the far end of the store and left! Sorry Southland Store, but some things should be addressed.

We live in Milan, Italy but we come here to shop! They always have decent quality (sometimes new!)…read moreclothes that my kids want and we pay very little for them! Plus the staff is kind. It's a win-win-win!

We love this store, and stop by frequently. They always have what I need, and have become my go to…read moreplace for clothes for myself and my daughter. The employees that we have worked with are very friendly, and I really appreciate the fantastic bargains that I get.