We got off to a bit of a rough start, primarily due to the weather, but Johnson Pest Control has turned things around and are providing excellent service. Not a sign of a rodent, and they show up promptly as scheduled. Keep up the great work. Chuck Gibson Scotts, MI read more

I have never had a company send me an email harassing me for canceling service with them. I opted for another company that came in 20 dollars cheaper a month and spent more than 15 minutes at my house. Bless the owner's heart for getting upset that he is losing business. I did follow a protocol and left a voicemail to cancel service in April 2024. Tech showed up in June to do a service call that I had not asked for and previously canceled. Ithe informed the company via email that I wanted to cancel my service. This is the email response that I received after submitting that request to cancel email. " I see. Most companies back up their service with free service calls. I am no different. But you never expressed any dissatisfaction other than the tree out front with ants. Why would you just switch companies after I provided you with years of satisfactory service without giving me a chance to even do a free service call? I even created a custom program that skipped the winter months, specifically for you. Are you working directly with the owner? Or did you sign up with some nameless, faceless corporation where you're just a number? I know all my customers by name and address and care about them and the service they receive. I can drive right to your house without even using the GPS. And you get me doing the service personally almost every time. What could another company have to offer you that's better than that?" Billy T Johnson, Owner Johnson Pest Control www.johnsonpestkalamazoo.com 269-459-1788 IN WHAT WORLD DOES THE OWNER LIVE IN THINKING THAT I HAVE AN OBLIGATION TO CALL THEM FOR A FREE SERVICE CALL?NO I KNOW LONGER WANTED YOUR BUSINESS AND YOU EMAILED THE ABOVE BS. CLASS ACT FOR SURE..CONSUMERS BEWARE. read more

No more fleas! Very professional and friendly! They got me on the schedule the next day. Bravo!!

I contacted Johnson Pest control last Tuesday to set up service. They insisted on having my credit card information before providing any service. I was scheduled at 2:30 on 9/2 and nobody showed. I looked up Johnson under Google and it showed "permanently closed" under hours of operation. I called and left a VM asking someone to call me and nobody did. Today 9/6/22, my card was charged. I called and left another VM then sent them an email requesting my card be refunded. I was told they don't refund cards and I will be cut a check, which is ludicrous. They took my money off my credit card and they can certainly process a refund. Now I'm left waiting for however long it takes them to "cut a check " and mail it. I do not recommend read more

Amazing customer service. Great knowledge of what he's dealing with. Awesome prices. Best price. Best results. 100% satisfaction. read more

I had a huge stink bug problem. Johnson Pest Control was able to come out the same day and take care of the issue! The staff there is professional and knowledgeable. I wouldn't call anyone else! read more

Johnson Pest Control is a great place to turn when you have bugs. We use them at my work and I use them at my home, the staff is attentive and knowledgeable. They are always on time and I haven't seen any creepy crawlers since having Bill and his team out. I would recommend them to anyone who is in need of pest control. You can't do better than Johnson's! read more

We were so pleased we found this locally owned business. We had a bee infestation in the wall of our home. After calling around I was frustrated with the production that other extermination companies wanted to turn the problem into, let alone their estimates. Johnson had reasonable rates, a good attitude and did the job just fine. We are considering them for other needs we have as well. read more