First let me get it out of the way that J & B did a fairly decent job cutting down both Team VP's…read moreand our parents' pine trees. No buildings were demolished, no small animals were squashed and none of my plants were injured as a result of the tree removal. After the work was actually scheduled, they arrived on time and did quick work and removed almost all of the diseased pine and took it away. I would probably hire them again for larger tree removal jobs in the future. Now, on to the details. As we live across the street from my parents we got an even better deal on the price, so the total cost for two large pine trees with the stumps removed was $800. We decided in June, when we spoke to the J & B estimator guy that we wanted to be put on the schedule and were promised that we would receive a phone call within two weeks that our houses were on the schedule. This did not happen. I've been thinking about a word to describe the woman who answers the phone at J & B and I've finally settled on curt. I like no nonsense people who don't ask a lot of unimportant questions and get to the problem quickly, but the woman at J & B made me nervous and uncomfortable. When I called mid July to see how their schedule was moving she very surprisingly told me that we were on it for that Thursday. When I had spoke to her before she told me that I would receive a phone call letting me know at least seven days before our tree was going to be cut down. *Why is all this important you ask? We have a dog who is terrified of loud noises and chainsaws fit in that noise bucket, so we needed to first of all be home on the day the tree gets taken down and secondly we needed to plan to give her noise medication.* The following Thursday the tree is removed and everyone (including the dog) does perfectly. The men finish in what feels like record time to be cutting down two very large pines and then leave the stumps still firmly rooted in the ground. As I have never in my life chopped down a tree or ground out a tree stump I had no idea the protocol, so I very tentatively called J & B and got a busy signal (apparently that is still a thing in 2018) which persisted for a full two hours. Once the phone started ringing again the even saltier then before receptionist told me that my Dad had spoken to her already (apparently my Dad and I need to start texting each other on a near continuous basis about our activities and conversations because once per day just is not cutting it for this woman) and that tree stumps are removed the day AFTER a tree is cut down and that is when I will receive my bill. I thanked her and hung up. Pot luck dinner parties with this woman must be humungous amounts of fun. The stump guys did show up as promised the next day and they did use their fancy machine to grind out the stump and in doing so created a large hole and a big pile of pine mulch in both our yard and our parents'. The hole and the pile of pine mulch are not things I'm super happy about because physically neither my parents nor I can fill the hole and excess pine mulch cannot be used for anything but pine trees and we just cut down our last one. This means that Mr. MVP is responsible for filling both holes and moving all the pine mulch to our neighbor's house to surround his pine trees, which makes Mr. MVP not particularly happy. Maybe I'll call J & B and ask the receptionist if she wants the extra mulch at no charge.

J & B tree service is very professional, timely and skilled. My neighbor and I had cut down 4 pine…read moretrees along our shared property line and quoted multiple Portage stump grinding companies. J & B was very reasonable at $35 per stump (approximately 18" in diameter each at the base) and we had a total of (4) stumps to grind. They came within a week, and ground down the existing 4 plus an additional stump (approximately 30" in diameter) in my yard. They were fast, efficient, responsive and reasonable. The rep who came to grind the stumps was knowledgeable, professional and engaged. Later that week, the same rep was at another friends house cutting down (3) sugar maple trees and grinding the stumps as well. Again, he (Bubba) was very timely, professional, reasonable and knowledgeable. They did meet someone else's quotes cost for the removal and grinding of the (3) maple trees, as they were not the lowest bidder initially.

The mulch was/is just what we wanted. The delivery prompt and Hazard was great. We will use them…read moreagain if we ever need more mulch.

The mulch products are amazing...fresh and delivered with care and the correct location. Have been…read moreordering for the past 18 years!

Seth of Pine Tree Tree Service really came to our rescue. During the wind storm last week with…read moregusts to 50 mph, we had a tree go down on a shared fence with our neighbor. We needed a quick solution, and Seth made himself available immediately and helped save the fence. The next day he came with his work crew, took the rest of the tree down, and cleaned up all the branches and removed all the mess. Reasonable, professional, quick response, and thorough. Would hire them again without a doubt.

I think it is deplorable when a business owner refers to a statement of a customer that,she is new…read moredealing with this because my deceased husband always delt with it as "a sob story". I pray that you never loose a spouse and learn it is much more then a sob story. I had 1 person out months before, that was a relative. Otherwise I didn't call anyone, you were first here and first offer. Like I said I didn't know what I was doing and should of had more estimates. Everything up to the final product was good rating. A total of 3-4 more cuts of the huge logs left would have made it what I was told and a 5 star. It's sad you couldn't just send someone out to finish what I was told I would get for $1000. Also the tree was not an insurance job. I paid that part out of pocket, not that it is any of your business who pays my bills. 3 - 4 more cuts, would have made it workable... Attached is a new pic of what it was before it was off the leanto

We highly recommend South Michigan Tree Services for tree removal and limb trimming. Ivan came to…read moreour home to give us a very fair estimate. We needed some trees removed, as well as some limbs which were overhanging our roof. The work was done over the weekend so that the project could be completed before a new roof was installed. We were kept updated on the progress of the project in a timely manner, and the downed trees and limbs were cleaned up and removed completely. We will contact this business again should we need more trees removed in the future.

I'm very pleased with the work done! Very experienced team so cool to watch. Got right back to me…read morefast. Great quote. I would not hesitate to give them a call! A+++++++

Wow! Exceeded my expectations. Todd's crew worked very well together. It was fun watching them…read more They cleaned up so well. And used pads to protect our lawn from tire marks! Highly recommend this business! Randy and Joyce

After going to their website, I filled out their form requesting a quote for taking out at least…read moreone large tree in my yard along with large branches from a neighbor's tree. After seven tries I gave up since the form would not go through. I then attempted to call, but their phone kept disconnecting.

Great quality work I was very impressed with their clean up ! I would recommend this tree…read moreservice to anyone that is looking for a reliable tree service

We had a heck of a time getting tree services to return phone calls, come give quotes, and show up…read morefor the work. That is, until we contacted Greg's Tree Service. Not only did they call back the first day I called, but he showed up on time (early, in fact) for the quote and then on time the scheduled day of service. They took one huge tree down for us, cleaned up, and were on their way within a few hours. Definitely recommend!

We got off to a bit of a rough start, primarily due to the weather, but Johnson Pest Control has…read moreturned things around and are providing excellent service. Not a sign of a rodent, and they show up promptly as scheduled. Keep up the great work. Chuck Gibson Scotts, MI

I have never had a company send me an email harassing me for canceling service with them. I opted…read morefor another company that came in 20 dollars cheaper a month and spent more than 15 minutes at my house. Bless the owner's heart for getting upset that he is losing business. I did follow a protocol and left a voicemail to cancel service in April 2024. Tech showed up in June to do a service call that I had not asked for and previously canceled. Ithe informed the company via email that I wanted to cancel my service. This is the email response that I received after submitting that request to cancel email. " I see. Most companies back up their service with free service calls. I am no different. But you never expressed any dissatisfaction other than the tree out front with ants. Why would you just switch companies after I provided you with years of satisfactory service without giving me a chance to even do a free service call? I even created a custom program that skipped the winter months, specifically for you. Are you working directly with the owner? Or did you sign up with some nameless, faceless corporation where you're just a number? I know all my customers by name and address and care about them and the service they receive. I can drive right to your house without even using the GPS. And you get me doing the service personally almost every time. What could another company have to offer you that's better than that?" Billy T Johnson, Owner Johnson Pest Control www.johnsonpestkalamazoo.com 269-459-1788 IN WHAT WORLD DOES THE OWNER LIVE IN THINKING THAT I HAVE AN OBLIGATION TO CALL THEM FOR A FREE SERVICE CALL?NO I KNOW LONGER WANTED YOUR BUSINESS AND YOU EMAILED THE ABOVE BS. CLASS ACT FOR SURE..CONSUMERS BEWARE.

Raymond did an awesome job of assessing our mature tree from a holistic approach before actually…read moremaking any estimates on how to trim and maintain it. He is a very knowledgeable arborist

From the owner: Tree trimming, tree removal, and stump grinding.read more