They showed up within a few days of contacting me and took care of the ground bees who were…read morestinging the guy who mowed my lawn for a fair price.

Had a momma raccoon and her babies in the back porch roof, and field mice in the attic. Chose Boone…read morebecause of their full service, including preventative measures to keep future critters out of the roof and attic. Good communication, fast and easy to work with.

Called Pest Pros of MI because we saw some evidence of mice in our basement. They were able to come…read morecheck it out two days later. Eshah was super knowledgeable and very friendly, especially with our daughter and all her questions. We now use them for a bi-monthly exterior spray as well as mice control. Can't recommend them enough. We have had a great experience.

Consistent tech treating properties with contracts. We have used this service for several years and…read morewe had an exceptionally bad experience in 2025. The technicians that came each time were different and did not know where they were supposed to spray. It was clearly highlighted on our contract but they said they didn't or couldn't see the paperwork. Absolutely unacceptable because that is how the company bases their charges. Be home when treatment is being applied.

Barry was GREAT! Professional, knowledgeable and super thorough! He took the time to give us so…read moremuch info on things we didn't know, even as 30+ year homeowners.

AVOID - The sales team LIES. They will talk about using ladders or scaffolding to get up to the…read morehigh points on the home then when you pay $1200 for service they don't. Literally, they couldn't even spray up to the upper eves for carpenter bees.

We have had their service for many years. You need to tell them if you're seeing something, or call…read morethem to come specifically for your problem and they will. Otherwise they'll do basic maintenance. I like to find out what they saw and did. I also invite them inside to do the basement a couple times a year. We've had nothing but good results.

I cannot say how poorly we were treated by the field supervisor. On March 16 we were his last stop…read moreof the day. We were home and the service tech had a supervisor ride along with him. No one showed. I complained to the head office and we were still billed and since I was on auto pay I was also charged. They have a system that is a wand that is a monitor of each bait station and this indicates a technician was at a residence. It was conveniently not working that day. When I saw a paid invoice I was livid. My wife called and they gave her the run around and I had to later call to complain and dispute the charges with our credit card. Was able to get a resolution with the manager and the field supervisor came out and tried to tell me that in Hamilton MI the name of my street was also in another area. He also claimed he went to a house with the same address and street name that was also a Griffin Customer. We did receive treatment, however, I had to take multiple showers from all of the B** S*** from a supposed field supervisor. If you sign up, make sure you are home and check your invoice. You could pay for service that you never received.

We got off to a bit of a rough start, primarily due to the weather, but Johnson Pest Control has…read moreturned things around and are providing excellent service. Not a sign of a rodent, and they show up promptly as scheduled. Keep up the great work. Chuck Gibson Scotts, MI

I have never had a company send me an email harassing me for canceling service with them. I opted…read morefor another company that came in 20 dollars cheaper a month and spent more than 15 minutes at my house. Bless the owner's heart for getting upset that he is losing business. I did follow a protocol and left a voicemail to cancel service in April 2024. Tech showed up in June to do a service call that I had not asked for and previously canceled. Ithe informed the company via email that I wanted to cancel my service. This is the email response that I received after submitting that request to cancel email. " I see. Most companies back up their service with free service calls. I am no different. But you never expressed any dissatisfaction other than the tree out front with ants. Why would you just switch companies after I provided you with years of satisfactory service without giving me a chance to even do a free service call? I even created a custom program that skipped the winter months, specifically for you. Are you working directly with the owner? Or did you sign up with some nameless, faceless corporation where you're just a number? I know all my customers by name and address and care about them and the service they receive. I can drive right to your house without even using the GPS. And you get me doing the service personally almost every time. What could another company have to offer you that's better than that?" Billy T Johnson, Owner Johnson Pest Control www.johnsonpestkalamazoo.com 269-459-1788 IN WHAT WORLD DOES THE OWNER LIVE IN THINKING THAT I HAVE AN OBLIGATION TO CALL THEM FOR A FREE SERVICE CALL?NO I KNOW LONGER WANTED YOUR BUSINESS AND YOU EMAILED THE ABOVE BS. CLASS ACT FOR SURE..CONSUMERS BEWARE.

The fleas are gone mostly now, I think. Thank you. I still recommend the flea prevention pills for…read morepets.

Charged $258 to set traps in basement. After 6 weeks no results. Went to Home Depot and purchased…read morepoison traps and bingo, got one after 3 days.

Jerry is honest, dependable, thorough and respects my space. He was concerned that I have a pet so…read moredid all he could to avoid a trap that may harm her. He lets me know his ETA and was always on time. I had to reschedule a few visits due to illness and he worked with me. I HIGHLY recommend Hoke Pest control for his great service, communication, and I'm always wanting to promote a local business vs a corporation that really sees us as numbers and not trusted clients. I will give Hoke's my business if needed in the future. Thank you, Jerry Hoke! I'd give his business 10 stars if I could!

Hoke pest control is a wonderful locally owned company here in the Kalamazoo/Portage community. I…read morehad some trouble in the basement. Jerry was prompt and confident. He took his time examining the areas and diagnosed the situation and entry points. He treated my basement and around the foundation. He then educated me on the reasons these little pests kept entering. He came back a 2nd time, as part of the service, to check on everything and retreat if necessary. A few weeks later I had a problem with yellow jackets and Jerry came out immediately and he had the problem taken care of in no time. He texted me pictures so I could see the before and after! Jerry is the best and I have total confidence in his abilities. The chemicals he used were pet friendly, so my cat was in no danger of getting sick. Please call Hoke! You will be a customer for life!