Consistent tech treating properties with contracts. We have used this service for several years and…read morewe had an exceptionally bad experience in 2025. The technicians that came each time were different and did not know where they were supposed to spray. It was clearly highlighted on our contract but they said they didn't or couldn't see the paperwork. Absolutely unacceptable because that is how the company bases their charges. Be home when treatment is being applied.

Upon reading such positive reviews, I called for an initial appointment regarding a mice "spotting"…read morein my home! The receptionist on phone said they wouldn't have anyone in my area until 8 days from now! I was really disappointed that they would want an elderly woman to wait that long simply to save them money. It seems to me one would send someone asap and chalk the cost up to the price of doing business. Not to mention the payment you would receive for making the initial visit and further return calls that could be scheduled when in my area for the others. Both your company and myself could have been better off. Sadly this was not the expected result from my contact with this company.

Barry was GREAT! Professional, knowledgeable and super thorough! He took the time to give us so…read moremuch info on things we didn't know, even as 30+ year homeowners.

AVOID - The sales team LIES. They will talk about using ladders or scaffolding to get up to the…read morehigh points on the home then when you pay $1200 for service they don't. Literally, they couldn't even spray up to the upper eves for carpenter bees.

Overpriced. Horrible service. Called back multiple times to have the job done right. Now charged…read morewrong and their Customer Service Representative Zachary was everything but helpful. More like "Company Service Representative." I asked for an invoice and was told I would be directed to a manager. I have received neither. My fault, should have read other reviews before doing business. Do yourself a favor and choose a different company.

We have had their service for many years. You need to tell them if you're seeing something, or call…read morethem to come specifically for your problem and they will. Otherwise they'll do basic maintenance. I like to find out what they saw and did. I also invite them inside to do the basement a couple times a year. We've had nothing but good results.

We got off to a bit of a rough start, primarily due to the weather, but Johnson Pest Control has…read moreturned things around and are providing excellent service. Not a sign of a rodent, and they show up promptly as scheduled. Keep up the great work. Chuck Gibson Scotts, MI

I have never had a company send me an email harassing me for canceling service with them. I opted…read morefor another company that came in 20 dollars cheaper a month and spent more than 15 minutes at my house. Bless the owner's heart for getting upset that he is losing business. I did follow a protocol and left a voicemail to cancel service in April 2024. Tech showed up in June to do a service call that I had not asked for and previously canceled. Ithe informed the company via email that I wanted to cancel my service. This is the email response that I received after submitting that request to cancel email. " I see. Most companies back up their service with free service calls. I am no different. But you never expressed any dissatisfaction other than the tree out front with ants. Why would you just switch companies after I provided you with years of satisfactory service without giving me a chance to even do a free service call? I even created a custom program that skipped the winter months, specifically for you. Are you working directly with the owner? Or did you sign up with some nameless, faceless corporation where you're just a number? I know all my customers by name and address and care about them and the service they receive. I can drive right to your house without even using the GPS. And you get me doing the service personally almost every time. What could another company have to offer you that's better than that?" Billy T Johnson, Owner Johnson Pest Control www.johnsonpestkalamazoo.com 269-459-1788 IN WHAT WORLD DOES THE OWNER LIVE IN THINKING THAT I HAVE AN OBLIGATION TO CALL THEM FOR A FREE SERVICE CALL?NO I KNOW LONGER WANTED YOUR BUSINESS AND YOU EMAILED THE ABOVE BS. CLASS ACT FOR SURE..CONSUMERS BEWARE.

They were giving an estimate. Nice company. Willing to help. This was a pest control estimate. I…read moregot nothing else to say here.

The fleas are gone mostly now, I think. Thank you. I still recommend the flea prevention pills for…read morepets.

Jerry is honest, dependable, thorough and respects my space. He was concerned that I have a pet so…read moredid all he could to avoid a trap that may harm her. He lets me know his ETA and was always on time. I had to reschedule a few visits due to illness and he worked with me. I HIGHLY recommend Hoke Pest control for his great service, communication, and I'm always wanting to promote a local business vs a corporation that really sees us as numbers and not trusted clients. I will give Hoke's my business if needed in the future. Thank you, Jerry Hoke! I'd give his business 10 stars if I could!

Hoke pest control is a wonderful locally owned company here in the Kalamazoo/Portage community. I…read morehad some trouble in the basement. Jerry was prompt and confident. He took his time examining the areas and diagnosed the situation and entry points. He treated my basement and around the foundation. He then educated me on the reasons these little pests kept entering. He came back a 2nd time, as part of the service, to check on everything and retreat if necessary. A few weeks later I had a problem with yellow jackets and Jerry came out immediately and he had the problem taken care of in no time. He texted me pictures so I could see the before and after! Jerry is the best and I have total confidence in his abilities. The chemicals he used were pet friendly, so my cat was in no danger of getting sick. Please call Hoke! You will be a customer for life!