Our monthly mosquito and other yard treatment. The technician, Nation, was very professional,…read morecordial, and thorough. We have used Pest Pros since it's inception years ago. Maria and Tony Sorrento and the whole team keep us mosquito free all summer long. I would highly recommend them for any pest problem to include mosquitos, raccoons, skunks, bats or any other pests.

We had a pest control company for 15 years and we were happy with them, but the service technician…read morestarted doing a very poor job. So we called around to several companies and Pest Pros of Michigan responded to our call that day and gave us a price. The house is a vacation rental so we needed the work done before the renters came. They scheduled Matt to come a few days later. He arrived promptly, listened to our needs and finished his work before the renters arrived. Matt is very nice, dressed well and easy to talk to. Also, before the next treatment, he called ahead so we could notify the renters when he would be there. We are very satisfied with Pest Pros of Michigan.

Michigan BBS we're courteous and prompt. They understand the stress for a mom dealing with bed…read morebugs, took their time to explain my options and provided me with exceptional service.

We had a great experience working with Al and Dave. My family and I brought bed bugs back from a…read moreroad trip and realized it before we even entered our home. I called the major companies in the Lansing area, and none of them could offer a solution that wasn't home-based. Al was very responsive and had us drop off our car to have our things heat treated and our car fumigated - all for a very fair price. He patiently answered all of our questions. Dave, the technician who did the work, was very thorough and kind and gave us a detailed explanation of his process. This is the kind of business you hope you never need again, but if we do, I will 100% call MBBS.

Absolutely worthless. Terrible customer service, lack of communications and unprofessional staff…read more Despite 3 different service calls, they still didn't resolve the problem.

From the owner: When you need bug control services, you don't necessarily want to get locked into a contract or…read moreongoing service. That's why we offer our customers plenty of options. After meeting with you, our professionals will assess your situation and determine the most effective treatments for your bug problem. Then, we'll educate you about our recommended treatments. Equipped with this information, we'll help you decide if you'd like a contract or a one-time service to eliminate pests.

We own a large historic home in Marshall. We had been having uses with noises in the ceiling a few…read moreyears back. Over the phone and in person they were great! They determined we had bats and explained the process in detail. We went ahead and accepted them to take care of it. Everything seemed to go OK and we stopped hearing noises. Anyway about a month goes by and we started seeing bed bugs. Obviously we are freaking out!!!! We had Orkin come and we explained our situation. They took a bug back and determined it was actually bat bugs. Not once did Mr Bowers mention these to us. They live off the bats and once the bats left flooded into the house. Strike one. We hired them again when we had a chipmunk getting into the car and destroying things. They caught everything BUT a chipmunk. In fact I was rather upset that we called to have him come pick up a squirrel and it took him THREE DAYS TO COME AND PICK IT UP (obviously it died) we moved it out of the sun but it didn't help.This was all over $300 btw!! I eventually got it with a rat snap trap. Strike two. Fast forward to this last year. I'm mowing and find a weird piece of flashing in the yard. We started hearing all sorts of CRAZY and scary thumps and scratching. We obviously hired a different company to look into it. So Bowers used cheap flashing and left edges exposed so raccoons ripped it off, invaded and the bats came back as well. The repairs the new company did were quality materials and they even found areas that other bats had gotten into that Bowers missed. Strike three. Out. Anyway we spent over $1000 with Bowers and got basically nothing for it (live and learn). Do yourself a favor and look elsewhere..

We have used David for many years to help us eliminate pests around are house. First it was a…read moreground hog that was living under my deck. After several years of tunneling around my house I contacted David. He told me the process and pricing to eliminate my "buddy ". Soon after setting a trap my ordeal was eliminated. Next we're spiders on the front of my garage. They were big and making a mess of my siding. David sent his son who specializes in bugs. After 2 visits my spider problem was gone. Fast forward to my recent experience with skunks. My wife smelled several instances of skunk odor. We thought it may be a road kill. Our rat terriers started hunting all over our deck. We noticed an entry point near the deck and called David. He came out and said based on the hole it was a skunk. He setup a capture cage and the next day it had captured a baby skunk. As David was loading the baby in his truck, my wife saw "momma" on the deck. She was pissed and David felt he needed to get his gun. He only uses it as a last resort. He is also licensed to use it. Needless to say "mom" went back under our deck. David advised us not to let our rat terrier hunters in the yard until momma was eliminated. He set up another trap and this morning momma was in the cage safe and sound. David arrived soon after my call call and my terriers can enjoy their domain. I did talk to David about a very negative review that has been posted on every possible site. The reviewer would not listen to a person that has 30+ years experience. Bottom line listen to the expert who knows his job. In our case we were charge a single trap fee which is good for a full year and a per price charge for each animal.

I needed a last-minute home inspection for a home purchase, and The Bug Man came through right…read moreaway. They sent Jamie Rodgers out first thing the next morning. He was professional, personable, and incredibly thorough. My agent was so impressed he even asked for Jamie's business card. I have a serious phobia of bugs and rodents, but Jamie put my mind completely at ease. I couldn't have asked for a better experience. The Bug Man should be proud to have an employee like Jamie representing their company.

I requested an estimate and was told that it was a one time cost to have them come out but if bugs…read moreremained they would come back but we would have to pay again

We have had Mite-E Exterminating service our property for three years and they have been fantastic…read more Josh the owner is super friendly and helpful. I would definitely recommend.

My wife had an ant with wings on her pant leg and another showed up in our car. I was worried that…read moreour new house was infested so I called this company because they were rated highly on Angieslist. Very happy with this company - Mr. dean came out to the house and thoroughly inspected and found... nothing! No charge for looking, no "well, just to be safe.." It's hard to find honest businesses these days, but I trust these guys and I will use them if I ever have any trouble in the future

Barry was GREAT! Professional, knowledgeable and super thorough! He took the time to give us so…read moremuch info on things we didn't know, even as 30+ year homeowners.

AVOID - The sales team LIES. They will talk about using ladders or scaffolding to get up to the…read morehigh points on the home then when you pay $1200 for service they don't. Literally, they couldn't even spray up to the upper eves for carpenter bees.

We got off to a bit of a rough start, primarily due to the weather, but Johnson Pest Control has…read moreturned things around and are providing excellent service. Not a sign of a rodent, and they show up promptly as scheduled. Keep up the great work. Chuck Gibson Scotts, MI

I have never had a company send me an email harassing me for canceling service with them. I opted…read morefor another company that came in 20 dollars cheaper a month and spent more than 15 minutes at my house. Bless the owner's heart for getting upset that he is losing business. I did follow a protocol and left a voicemail to cancel service in April 2024. Tech showed up in June to do a service call that I had not asked for and previously canceled. Ithe informed the company via email that I wanted to cancel my service. This is the email response that I received after submitting that request to cancel email. " I see. Most companies back up their service with free service calls. I am no different. But you never expressed any dissatisfaction other than the tree out front with ants. Why would you just switch companies after I provided you with years of satisfactory service without giving me a chance to even do a free service call? I even created a custom program that skipped the winter months, specifically for you. Are you working directly with the owner? Or did you sign up with some nameless, faceless corporation where you're just a number? I know all my customers by name and address and care about them and the service they receive. I can drive right to your house without even using the GPS. And you get me doing the service personally almost every time. What could another company have to offer you that's better than that?" Billy T Johnson, Owner Johnson Pest Control www.johnsonpestkalamazoo.com 269-459-1788 IN WHAT WORLD DOES THE OWNER LIVE IN THINKING THAT I HAVE AN OBLIGATION TO CALL THEM FOR A FREE SERVICE CALL?NO I KNOW LONGER WANTED YOUR BUSINESS AND YOU EMAILED THE ABOVE BS. CLASS ACT FOR SURE..CONSUMERS BEWARE.

Jerry is honest, dependable, thorough and respects my space. He was concerned that I have a pet so…read moredid all he could to avoid a trap that may harm her. He lets me know his ETA and was always on time. I had to reschedule a few visits due to illness and he worked with me. I HIGHLY recommend Hoke Pest control for his great service, communication, and I'm always wanting to promote a local business vs a corporation that really sees us as numbers and not trusted clients. I will give Hoke's my business if needed in the future. Thank you, Jerry Hoke! I'd give his business 10 stars if I could!

Hoke pest control is a wonderful locally owned company here in the Kalamazoo/Portage community. I…read morehad some trouble in the basement. Jerry was prompt and confident. He took his time examining the areas and diagnosed the situation and entry points. He treated my basement and around the foundation. He then educated me on the reasons these little pests kept entering. He came back a 2nd time, as part of the service, to check on everything and retreat if necessary. A few weeks later I had a problem with yellow jackets and Jerry came out immediately and he had the problem taken care of in no time. He texted me pictures so I could see the before and after! Jerry is the best and I have total confidence in his abilities. The chemicals he used were pet friendly, so my cat was in no danger of getting sick. Please call Hoke! You will be a customer for life!