This dealership has undergone an amazing change since the purchase by Horne Auto Group. The staff…read moreand crew will go above and beyond to help their customers. We needed this in this small town. Thank you Horne for making our CDJR somewhere we can go again!!!

I had my oil change here on my parents 2014 3500 Ram Dually truck and asked them to check the tire…read morepressure sensors as one of them was not reading while they were at it. The service person I spoke to said it wasn't a problem and the truck will be ready within a couple hours. So far so good. He even took my number down so he could call me if they needed anything or if the services were completed early. 3 hours had passed (passed the time of estimated completion quoted by the service person) and didn't hear anything back from the dealer so I decided to call. When I called in the service person on the phone said the truck is ready for pick up. Upon pick up I asked about what they found out about the tire pressure sensor and the service person said yes one of them needs to be replaced. . .duh I could have guessed that! A call from them would have been nice to check with me to see if I wanted them to replace it while it was in for services but no that did not happen. The worst part of my service experience at this Dodge dealer is that when I got out to the truck, whoever worked on the truck left some nice fat muddy boot prints for us in the truck that was just detailed!‍. They must have just run out of those nice little courtesy floor mats people usually use‍ At that point I was so irritated I did not even go back in to the service department to let them know. Usually one would expect decent service at the major car dealers but I guess I expected far too much. I definitely do not recommend this place!

Did a great job.while rotating the tires they saw one front break was about gone. They then saw the…read morepin on the break caliper was broken. If they didn't catch it. There would have been catastrophic problems. They replaced the brakes and pins. They did it quickly and the cost was reasonable. Great job. I will be back

Left Phoenix on a road trip to Arkansas and the truck started throwing a check engine light and…read moremisfire, limped into Thatcher, Horne Freedom Ford got me in within a half an hour and fixed the problem in an hour and 15 minutes. Special thanks to Tim Roper and Matt Artman for expediting this so we could be on our way. Their service bays were completely booked up and they somehow managed to get this done. These two guys are exceptional employees and I hope they are well rewarded! Steve and Sharon Grimes.

I have purchased 8 vehicles from Kempton, you can say I've been a loyal customer. I have had great…read moreluck with the vehicles I've purchased from Kempton. I recently had to use the auto body shop for my 2015 Malibu. It's now been 3 months. I have called the body shop several times. I've gotten every excuse you can think of, it's the insurance company fault to the parts came in damaged, the manager is in a meeting, this is a small town dealer. The owner is there most of the time. I called and talked to him and he admitted fault but didn't seem to care. I would say KEMPTON CHEVROLET has to be the worse place you could ever take your car for repairs.

Our car had 55,000 miles and was due for a brake job. As we're relatively new to the area, we did a…read morecareful search for a reliable place to have our car repaired. Our search brought us to Kempton Chevrolet. I made an appointment and as we have only one car, I would be waiting for it. Checking in was very easy, and the Waiting area is spacious and comfortable, with several vending machines to choose from. In spite of a couple of power outages, the work was completed in just a couple of hours. And it was less expensive than the estimate! I highly recommend Kempton Chevrolet for any auto repair needs. They did a terrific job of replacing the brakes on our car. Did I mention our car is a 2015 Honda CR-V AWD. Kempton can be trusted to repair other than Chevrolet vehicles.

This is the 16th vehicle I have purchased from Kempton…read more The buying process was AWESOME! David was very knowledgeable and attentive. It was a great experience. Thanks again, Wallace Taylor