I would like to thank Kempton Chevrolet in Arizona for making our purchase as seamless as it can be…read moreWe live in Texas and saw the car online that was priced at a great price we made contact and our sales rep was named Jordan Davis . He answered all of our questions and knew we were buying from another state he made sure all the paperwork we would need to register it in our state would be smooth . I feel Jordan even did above and beyond customer service to make sure we were happy by taking a video and pictures of the vehicle as well as getting inside to make sure there was no smoke smell. Jordan stayed in constant contact throughout the sales process to make sure there was no problems with our future car. He even arranged a carrier pick up for us to have the car delivered to our front door . The car came in great time and was perfect. Jordan even did a great follow up to make sure there was no issues with the delivery and that the car ran great. So my recommendation is to check out Kempton Chevrolet dealership for its great selection and definitely ask for Jordan Davis for his amazing customer service in buying a car. If I buy another car I will check them out first .

Our car had 55,000 miles and was due for a brake job. As we're relatively new to the area, we did a…read morecareful search for a reliable place to have our car repaired. Our search brought us to Kempton Chevrolet. I made an appointment and as we have only one car, I would be waiting for it. Checking in was very easy, and the Waiting area is spacious and comfortable, with several vending machines to choose from. In spite of a couple of power outages, the work was completed in just a couple of hours. And it was less expensive than the estimate! I highly recommend Kempton Chevrolet for any auto repair needs. They did a terrific job of replacing the brakes on our car. Did I mention our car is a 2015 Honda CR-V AWD. Kempton can be trusted to repair other than Chevrolet vehicles.

This dealership has undergone an amazing change since the purchase by Horne Auto Group. The staff…read moreand crew will go above and beyond to help their customers. We needed this in this small town. Thank you Horne for making our CDJR somewhere we can go again!!!

I had my oil change here on my parents 2014 3500 Ram Dually truck and asked them to check the tire…read morepressure sensors as one of them was not reading while they were at it. The service person I spoke to said it wasn't a problem and the truck will be ready within a couple hours. So far so good. He even took my number down so he could call me if they needed anything or if the services were completed early. 3 hours had passed (passed the time of estimated completion quoted by the service person) and didn't hear anything back from the dealer so I decided to call. When I called in the service person on the phone said the truck is ready for pick up. Upon pick up I asked about what they found out about the tire pressure sensor and the service person said yes one of them needs to be replaced. . .duh I could have guessed that! A call from them would have been nice to check with me to see if I wanted them to replace it while it was in for services but no that did not happen. The worst part of my service experience at this Dodge dealer is that when I got out to the truck, whoever worked on the truck left some nice fat muddy boot prints for us in the truck that was just detailed!‍. They must have just run out of those nice little courtesy floor mats people usually use‍ At that point I was so irritated I did not even go back in to the service department to let them know. Usually one would expect decent service at the major car dealers but I guess I expected far too much. I definitely do not recommend this place!

I have purchased 8 vehicles from Kempton, you can say I've been a loyal customer. I have had great…read moreluck with the vehicles I've purchased from Kempton. I recently had to use the auto body shop for my 2015 Malibu. It's now been 3 months. I have called the body shop several times. I've gotten every excuse you can think of, it's the insurance company fault to the parts came in damaged, the manager is in a meeting, this is a small town dealer. The owner is there most of the time. I called and talked to him and he admitted fault but didn't seem to care. I would say KEMPTON CHEVROLET has to be the worse place you could ever take your car for repairs.

Did a great job.while rotating the tires they saw one front break was about gone. They then saw the…read morepin on the break caliper was broken. If they didn't catch it. There would have been catastrophic problems. They replaced the brakes and pins. They did it quickly and the cost was reasonable. Great job. I will be back

Left Phoenix on a road trip to Arkansas and the truck started throwing a check engine light and…read moremisfire, limped into Thatcher, Horne Freedom Ford got me in within a half an hour and fixed the problem in an hour and 15 minutes. Special thanks to Tim Roper and Matt Artman for expediting this so we could be on our way. Their service bays were completely booked up and they somehow managed to get this done. These two guys are exceptional employees and I hope they are well rewarded! Steve and Sharon Grimes.

Our community needs to be aware that the new owner gives zero cares about the customers of this…read morebusiness. March 27, I was using their automatic car wash with my mirrors folded in (I'm aware that my stupid RAM mirrors are like airplane wings) when the drop cloth popped the mirror back out and five seconds later, the moving pillar smashed in my passenger side mirror. Reporting it on March 28, Tammy made it clear that the owner would make no effort to contact me, even though the old owners tried to help their customers out. True to her word, it's been six weeks and not a peep. My advice is to avoid the automatic wash at all costs, stick to wand wash/vacuum, and/or go elsewhere. It's unfortunate that I feel the need to boycott this business after 24 years as a faithful customer.

Dissapointing ! The car wash equipment is usually malfunctioning in one way or the other . I will…read morenot be returning after numerous attempts of trying to get my car clean from front to rear using the automatic stalls .

Always helpful and conscientious. I have them do all of my car maintenance and repairs. There's no…read morereason to go anywhere else

My motorcycle wouldn't start after fueling up as I was traveling across Arizona and there are not…read moreany mobile repair shops for bikes in either Safford or Thatcher. As a last resort I called this AAA shop and was informed that they don't receive calls for motorcycles but they dispatched a mechanic anyway. He showed up in 2 minutes and we were able to jump and start the bike. The gentleman did NOT charge me he was just happy to help a stranded biker. This act totally made my trip.