Tech arrived on time and even put on his boot covers before he touched the carpet which was…read morefantastic. Didn't waste time and got straight to work..rep from company even called informing me he was on his way as well. Was nervous about the a/c compressor as it is dated (99) vs the furnace (06) had a weak capacitor on the furnace but declined it for now an didn't press the issue which I respect as well. Gave me the proper amount of information on everything without hammering high amounts of detail and losing me. My father has been having then service his system for decades now and I will be doing the same for my moms house. Really appreciated his work and honesty when I explained I was nervous about getting back on OTR with this system being dated and possibly failing on my mom. Tech assured me no leaks motor looked good and everything working well.

Extremely disappointed with this service. I have had way…read moretoo many problems with my two hvac systems. Anytime I call they never seem to be able to get it fixed properly. i would not recommend them.

trustworthy appliance Chris repaired a compressor on our LG…read morerefrigerator appreciate your help, the timing and scheduling

Wonderful company! Prompt service and friendly staff! Fixed my dryer with in one hour. Honest…read moreprices!

Quality Service One is blessed to find a company like Water…read moreHeater Express. Jeremy, the owner, is a cut above most others. I called on the weekend and he was here in no time. He has proudly served our country as a Marine. His work ethic and honesty made this 65-year-old woman feel so comfortable. I will use Jeremy and Water Heater express whenever possible.

I absolutely endorse water heater express. Very professional, very fast. Jeremy and his crew know…read morewhat they are doing. Could not recommend them enough.

We've been using Brand for several years. Kelby arrived on time to do the annual furnace checkup…read moreand was very thorough. We spoke about adding a humidifier to the system, which is only 7 years old. I had a few questions after he left and he responded to my text, allowing me to call and set an appointment. Kelby arrived after calling to let us know he was on the way. He did an excellent job of installing the humidifier, carefully explaining everything he was doing. I was able to take advantage of a 10% discount sent to me after they had done the scheduled service check on my furnace. We've always had excellent experiences with Brand Heating and Air Conditioning.

I called Brand about a year ago because I was having problems with my air conditioner not working…read more I was a little concerned but every other place I called was days out and I was having a hard time sleeping. They understood and got out to me within hours! Now I've used them a couple more times and I must say I will never go to another company again. They have fast service for a good price.

Royal Plumbing is a family-owned small business, and they're amazing! The owner, Brian, responds…read morequickly to phone and email, and they came all the way from Lafayette, IN to Champaign-Urbana, IL to service our dying water heater and was willing to work with our insurance because *he* wanted us to have hot water after 6d! They were thorough in their review and talked me through all of my options, so I could pick what worked best for our situation - which was a unit replacement. They arrived on-time and completed the swap in about an hour. And they even loved our dog! 10/10 Definitely recommend!

After moving into our home four years ago we had some plumbing issues and our warranty company…read moreassigned Royal Plumbing to it. They have been our go to plumbers since. Brian and Coby are very professional, thorough, and helpful in answering all my questions. I highly recommend them.

Very friendly and experts in their field. No hesitation recommending Haan Plumbing for all plumbing…read morework.

Good service but long wait list and not prompt booking. 2-3 week wait list for serviceread more

Had a problem with our AC unit not cooling. After a lot of self-troubleshooting, i narrowed it…read moredown to my unit freezing up which usually happens when the refrigerant is low. I called F & S Wiliams at about 4pm and explained what was going on and they saif were going to send someone at night. I told them that wasnt necessary and I got a call from the technician the next morning and he was promptly at my house. Chris showed up and was professional and courteous. I explained him what i knew and what I had tried and he was able to run a few tests and diagnose that the system was freezing up. He explained to me the cost of refrigerant and offered to put that price in writing. I said that it was not necessary because F & S had been a good service for me 9 years ago when another company in town improperly installed my AC unit. Chris charged the system and encouraged questions. He stressed how important customer service is to him and his boss and any questions I had were not interfering with him. After the service was complete, he offered to bill me and I told him if I could use a card or check I could pay right now. He said card or check was acceptable and we settled up right there. It will be 95 degrees tomorrow outside but inside my house it will be a comfortable 68 degrees thanks, in part, to Chris and F & S Williams. I have used them before and if needed, I would not hesitate to use them again.

I have been using F&S Williams for my HVAC ans Plumbing needs for almost 6 years, never have they…read morefailed me yet. Company is prompt, courtesy, respectful and professional. I would highly recommend F&S Williams to anyone in Lafayette or West Lafayette for there HVAC and Plumbing needs. They offer competitive prices and discounts for parts through there Preventive Maintenance Agreement. I trust them and they have always shown respect to my belongings.

They don't answer the phone. Left a message in the morning, and no one ever called back. Went with…read moreanother business that had someone out to my house in 20 minutes.

Do not use this company. I had a basement flooded because of failure of sump pump. They came to…read morerepair it. One week later, water came up from sump pump again and I kept calling them on that day.Some one said they will call me back soon. But no one replied my phone call on normal business hours. My basement flooded again on that day. Horrible Service!!!